Duty Manager
Key Responsibilities:• To deal with day to day operations, cash handling, banking, shift reconciliation, developing time schedules, guest check in, payments, invoicing, data entry, & customer services;• To provide induction programmes and ongoing training for the new recruits and current employees;• To ensure employees are offering exceptional customer service and customers are happy with products and services;• Dealing with customer complaints and feedback;• To promote and manage health and safety;• To ensure correct delegation of duties in order to achieve high cleaning standards and store organization.