Beneficiary Travel Assistant
Current
Veterans Health Adminstration
Honolulu, Hawaii, United States
Providing the utmost service for our Veteran's that need transportation to and from Oahu, who is in need of specialized medical care that the other islands do not provide.- Coordination of air transportation, ground transportation and lodging. - Planning itineraries and arranging for commercial, Government-owned, or contractedtravel.- Verifying authorizations/validity date, researching data and calling to confirm medical appts.- Communicating with Veteran's to inform… Show more Providing the utmost service for our Veteran's that need transportation to and from Oahu, who is in need of specialized medical care that the other islands do not provide.- Coordination of air transportation, ground transportation and lodging. - Planning itineraries and arranging for commercial, Government-owned, or contractedtravel.- Verifying authorizations/validity date, researching data and calling to confirm medical appts.- Communicating with Veteran's to inform all necessities regarding their travel arrangements.- Providing reassurance by being completely knowledgeable pertaining to their needs.- Ability to multitask by Attending to several Veteran's travel arrangements at the same time. Ensuring completion in a timely and most efficient manner.- Assisting reimbursement team with research, investigating and processing reimbursements.- Provided countless hours of OT until the completion of the "Backlog Project".- Differentiates between authorized and unauthorized documents- Ensures that all the documents are complete and as per rules- Keep the budget and financial accounts up to date- Ensuring tickets, lodging reservations, and itineraries issued by the contract travelservice office correspond with authorized travel. Show less