Dave Ballesteros Email and Phone Number
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Dave Ballesteros personal email
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Dave Ballesteros phone numbers
With over 30 years of experience in the technology sector, I have founded Flowstone, a network of industry experts who help clients navigate the complex and evolving landscape of cloud-based platforms. Flowstone specializes in Contact Center as a Service (CCaaS), Unified Communications as a Service (UCaaS), Collaboration & Video, Network Optimization, and Cybersecurity solutions.My mission is to leverage my extensive experience, network of contacts, and industry partners to deliver customized and innovative cloud solutions that meet the needs and goals of each client. I have worked with some of the leading global technology companies, such as Cisco, NICE inContact, Cogito, and Sitel, and have gained valuable insights and skills in sales, customer success, business development, and strategic partnerships. I am passionate about helping clients improve their customer experience, operational efficiency, and business outcomes.
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FounderFlowstone Group Mar 2023 - PresentGreater Orlando, Fl, UsFlowstone is a network of industry experts who have extensive experience in helping clients through their evaluation, selection and migration to cloud based technology platforms with a focus on Contact Center as a Service (CCaaS), Unified Communications (UCaaS), Collaboration & Video, Network Optimization and Cybersecurity. Website: www.flowstonegroup.com
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Board MemberLighthouse Works Inc. May 2022 - PresentOrlando, Florida, UsLighthouse Works employs a high percentage of people with some level of visual impairment, including total blindness. The main job they function in are as call center agents where they take the calls for other organization as an outsourcer. These are highly skilled agents as many have professional backgrounds and may have lost their sight later in life. Due to advanced accessibility software, they perform extremely well, show a lot of empathy and do not leave, making them very valuable to the organization, the clients they serve, their families and the community. This is a non-profit organization and the proceeds go directly to support the greater Lighthouse Central Florida organization which has a mission focused on helping those who have lost their vision, at all ages. -
Advisory Board MemberSkybox Communications Jan 2015 - PresentWinter Garden, Florida, UsI have served as an advisor to the founders of Skybox Communications since their inception. After providing a software based contact center solution to a large client of mine, two of the main people who I worked with on the project, Mike Ladewski and Johnny Goodwin, decided to start their own business to help other companies migrate to cloud based technologies such as Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS), among other things. I have provided guidance on their go to market strategy, helped them connect with the leading technology providers and many resources to continue their strong growth rate over the years. They are one of the best implementation and integration partners I have ever come across in my entire (28+ year) career in technology! -
Member Board Of DirectorsMaking The Difference Outreach 2010 - PresentMaking the Difference Outreach is a nonprofit organization that allows easy access to helping others. We are committed to working with people to show them how rewarding it can be to help those in need.MTDO bridges the gap between the community and organizations that need volunteers to make a difference. We work to assist many different causes and encourage those in our community to find the one that touches their heart.
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Vice President Of Business DevelopmentSitel Group Jun 2022 - Feb 2023Miami, Fl, Us -
Head Of Alliances And Partnerships, North AmericaSitel Group Oct 2021 - Jun 2022Miami, Fl, UsResponsible for building and maintaining strong partnerships with leading technology providers with the ultimate goal of helping clients improve customer interactions.
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Customer Success ExecutiveSitel Group Oct 2019 - Oct 2021Miami, Fl, UsHelping clients match the right resources with their customer experience goals by leveraging our global presence, extensive skill sets and multiple language options.
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Director Of Client DevelopmentCogito Corp Jun 2018 - Oct 2019Boston, Massachusetts, UsFormed out of MIT's Media Labs, Cogito’s AI solution delivers in-call behavioral guidance to agents and a real-time measure of customer perception for every phone conversation. Cogito is helping thousands of agents build better relationships with millions of customers. -
District Sales ManagerNice Incontact Jul 2012 - Jun 2018Hoboken, New Jersey, UsResponsible for providing Contact Center Software to our customers from a true Cloud perspective. Everything from ACD, Inbound/Outbound, IVR, Recording, Workforce Management, Workforce Optimization and Social Media Integration, all provided from a hosted environment. NASDAQ Symbol: SAAS -
Collaboration SpecialistCisco Systems Aug 2010 - Jul 2012San Jose, Ca, UsFocused on Unified Communication suite of products, including IP Telephony, Messaging, Contact Center, Business Video and Digital Media Solutions, supporting Enterprise accounts. -
Sales ProfessionalCisco Systems Oct 2006 - Jun 2012San Jose, Ca, UsSix years of experience in various roles including direct sales to multiple industry segments (Commercial, Enterprise, Healthcare, Finance, Manufacturing and General Business).
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Select Account ManagerCisco Systems Oct 2006 - Jul 2010San Jose, Ca, UsManaging Key Accounts and a territory for Cisco in Central Florida. Account base includes organizations from various industries and vertical markets (Healthcare, Real Estate Development, Hospitality, Retail, Finance, Manufacturing and Sports & Entertainment). Technologies include Unified Communications (IP Telephony and related applications), Network Infrastructure (wired and wireless), Digital Media, Storage Networking (SAN), Security (Network and Physical) and Video Content Distribution.
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Regional Vice PresidentConnexion Technologies Apr 2006 - Sep 2006Helped to build a sales presence in Florida for a very fast growing company in the fiber to the home (FTTH) market. Connexion Technologies is one of the leading companies in the U.S. at providing the infrastructure necessary to provide "triple play" or "quad play" services (voice, video, data & security). This not only includes the physical infrastructure, but also includes the coordination of service providers, implementation teams and technology experts. -
Account DirectorAlcatel-Lucent Enterprise Jun 2000 - Mar 200692707 Colombes, FrI was originally hired to help Alcatel create a presence in the Enterprise telecommunications market in North America. Specifically, I was a product specialist for the OmniPCX IP Based telephony solution and supported both internal sales teams, as well as our business partner community. During my tenure, I was also the Regional Channel Manager covering the Eastern United States, and also held a position as a Territory Manager in Florida. In the latter years of my tenure at Alcatel, I had a focus on video content distribution networks for municipalities, utilities and private network providers. -
Senior Account ManagerNec Mar 1996 - Jun 2000Tokyo, JpHeld a position as Senior Account Manager and Major Accounts Manager during my tenure at NEC. In these roles, I worked with small, medium and very large organizations, including Shands Hospital at University of Florida and Vanderbilt University. -
Account ExecutiveAdcom Corporation 1993 - 1997Started off my long career in the telecommunications industry by helping customers in South Florida market improve their communications capabilities through technology (high end facsimile, computer networking and telephony).
Dave Ballesteros Skills
Dave Ballesteros Education Details
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Stetson UniversityMarketing -
Ridgewood High SchoolHs Diploma
Frequently Asked Questions about Dave Ballesteros
What company does Dave Ballesteros work for?
Dave Ballesteros works for Flowstone Group
What is Dave Ballesteros's role at the current company?
Dave Ballesteros's current role is Founder @ Flowstone | CCaaS, UCaaS, Cybersecurity.
What is Dave Ballesteros's email address?
Dave Ballesteros's email address is db****@****ail.com
What is Dave Ballesteros's direct phone number?
Dave Ballesteros's direct phone number is +138673*****
What schools did Dave Ballesteros attend?
Dave Ballesteros attended Stetson University, Ridgewood High School.
What skills is Dave Ballesteros known for?
Dave Ballesteros has skills like Unified Communications, Saas, Cloud Computing, Telecommunications, Contact Centers, Enterprise Software, Direct Sales, Data Center, Video Conferencing, Solution Selling, Wireless, Telephony.
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