Senior Staff It
Current- Developed and implemented IT best practices, resulting in an improvement in IT efficiency and productivity.- Created a business case to justify a significant capital investment and presented it to senior management for approval.- Negotiated contracts with IT vendors and third-party service providers, resulting in a reduction in IT costs.- Set up and maintain secure networks, firewalls, and antivirus systems, resulting in a decrease in security incidents.- Collaborated with cross-functional teams to ensure systems were properly maintained and updated- Installing and configuring operating systems, software, networks, and hardware, resulting in an increase in system performance and stability.- Investigated and resolved complex technical issues with minimal disruption to users, resulting in a reduction in service tickets.- Created custom scripts for automating system tasks, leading to a reduction in manual work.- Implemented a backup and disaster recovery plan that ensured data was securely backed up and could be quickly restored in the event of an outage.
