• Administration of Assignments (Projects)• Assists the Franchisee in monitoring for updates to site inspected, job started and completion for each job; updates appropriate portal (when applicable)• Submits initial supporting documentation (carrier/TPA specific)• Signed Work Authorization and any additional specific documentation requiring the insured to sign before work starts• Initial Contact Report.• Prepares an Initial Photo Report using the appropriate estimating software.• Sketch using appropriate estimating software.• Initial (Preliminary Estimate) based on Day 1 Scope of Work• Scope of Work comments, and special notes needing approval from adjusters, concierges, or customer service/claim representatives.• After an estimate has been completed, it is sent to the Project Manager/Franchise Owner for approval, upon approval it is then uploaded to the appropriate TPA portal, carrier website/email, or XactAnalysis/Symbility claims management.• When requested by individual project managers/franchisee owner, interacts for approval of special equipment, tasks, and other reasons from adjusters for approval. Via phone and email and note in the appropriate TPA portal.• Prepares and submits estimates utilizing Xactimate or Symbility software for all VetCor projects.• Executes FireNice and MICA analysis as required by preferred carriers in the Alacrity Solutions portal.• Responsible for execution of project coordinating and estimating administrative tasks within each TPA/carrier portal.• Prepares work orders to convert to invoices and vouchers. Submits invoice(s) for each project in the appropriate TPA portal, carrier website/email.• Creates all job-related vouchers (Network Referral Fee and sub-trade vouchers)• Coordinates with partner contractors when other trades are required – as requested by PMs, and ensures invoices are submitted for payment.

• Estimating residential and commercial repair, remodeling and replacement assignments.• Explain repair process to property owners, what to expect, timelines and when possible, get work authorizations.• Working with direct-carrier and TPA’s such as Nexxus, Sedgwick and Alacrity.• Documents all review and assignment activity in XactAnalysis and internal systems where required.• Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.• Reviews network contractor repair estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.• Verify appropriate file documentation is included for completion of the review process.• Verify proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements. • Compiles specific estimate revision requests and interacts with network contractors (verbal and written) to obtain appropriate estimate corrections. • Achieved project deadlines by coordinating with contractors to manage performance.• Provided detailed project status updates to stakeholders and executive management.• Coordinated material procurement and required services for projects within budget requirements.• Prepared and submitted project invoices for review and approval.• Matter-port and ITEL Mobile

• Conduct in-depth interviews and collected necessary information to complete a proper evaluation of property damage claims and complete field investigations.• Responsible for determining level of loss for each case and deciding on compensation considering depreciation. • Extensive knowledge of Xactimate 28 and fully proficient in sketching, photographing, and estimating. • Identify, collect evidence, and determine the value to specific claims. • Complete required investigations on referred files in a timely manner.• Review data to verify the validity of claims.• Used Xactimate to compile estimates for personal property and structure damage.• Developed and maintained working relationships with staff adjusters and contractors to assist in prompt claims handling.

Manages all Business operations and training development• Obtained and manages business license• Manage company books and financials• Developed and implemented sales strategies to promote growth including membership and multisession plans• Designed marketing strategy to increase year over year customer base• Coordinates training schedule to ensure customer access and satisfaction• Designs all athlete training plans• Implemented standardized athlete progress tracking system and reports

Operations ManagementProviding daily operation and administrative management for Preschools/Aftercare programs in which servicing over a thousand kids per season. Including but not limited to the following: • Implemented streamlined participant registration process • Designed Marketing materials and distribution strategy • Managed preschool and aftercare wide master schedule • Equipment management including: inventory, maintained, storage, and repairs • Event Planning: Planned end of season award events• Assist in prize and season certificate preparation and distributionMarketing and DevelopmentContributes to the growth and development of Soccer Shots, which includes the following: • Run key demos prior to the start of each season • Participate in sales days initiated by the owner and perform follow-up duties • Tracked and trended season over season sales• Increased Soccer Shots program from 25 Preschools and Aftercare program to 55• Attend back-to-school nights and other community events to promote the program• Expanded territories for Soccer Shots weekend program through school collaboration program.Coaching and Instructor Management Contributes to the quality of the program by: • Coaching an assigned number of sessions each season at important Soccer Shots accounts • Assisting with recruiting, training, scheduling, managing, and evaluating Soccer Shots instructors

• Prepare and submit clean claims to lawyers either electronically or paper• Identified and resolves lawyers billing complaints• Working with Elite Accounting System• Working with invoices making edits, QC reviews, data entry• Compiles and bills attorney hours to clients every month.• Reviews and edits pre-bills in response to attorney and secretary requests.• Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). • Ability to handle a high volume of bills per month. • Ability to effectively interact and communicate with attorneys, secretaries, and clients.• Review and verify accuracy of billing and supporting documentation as required. • Research and respond to inquiries regarding billing issues and problems. • Operates office equipment including personal computer, copiers, fax machines and 10-key calculator.

Soccer Player

Soccer Player