D'Reese Barnett Email & Phone Number

Fayetteville, North Carolina, United States

In this patient-centered position, responsibilities included confirming active insurance coverage for scheduled patients; educating patients on their current coverage and benefits; informing of account balances, and collecting patient payments. Engaged in daily communication with commercial, private and government insurance companies to confirm coverage levels to ensure timely scheduling of new patients. Also created and maintained reports related to patient scheduling and communication with insurance providers

Remote

• A fast-paced environment that required customer-focused technical support, processing customer payments, and redirecting customers to appropriate departments all while meticulously documenting customer interactions. Exceeded sales requirements for up-selling products and services to new and existing customers and was selected several times to mentor struggling team members.

Jarratt, Va

• Applied evidence-based practices to enable effective communication between senior management and offenders housed in segregated housing. As Subject Matter Specialist, drafted detailed reports to notate infractions, offender incidents, and documentation of scheduled patrols to monitor offender activity.• Received recognition for maintaining positive and motivation-centered interactions with visitors, staff, and offenders. Upheld institution's mission to foster a secure and healing environment through officer advocacy and as a leader in daily team meetings.

Greenville, North Carolina Area

• Acted as liaison between providers and patients in several roles including checking patients in, collecting/applying copayments as well as completing new patient orientation, record requests and outgoing referrals, documenting patient interactions such as patient intake including vitals, outgoing referrals and completing prior authorization requests for medication.• Day-to-day operations consisted of taking inventory and ordering office supplies, as well as training and mentoring new employees.

Tarboro, Nc

• Answered billing questions, processed customer payments, and redirected customers to appropriate departments as necessary, meticulously documented customer interactions including complaints, and requests for service as well as exceeding in maintaining sales requirements for up-selling products and services to new and existing customers.• Recognized as a team player, always ready to lend a hand, educating new members on phone etiquette as well as company policy all while maintaining an open, professionally, safe space.

Greenville, North Carolina Area

• Exceeded suggestive sale quotas for photo product, greeting cards, and related items; processed and developed photos and specialty items such as posters, banners, calendars, photo books all while energetically communicating daily priorities, corporate requirements and assisting other departments during staff shortages and high volume periods• As sole Hallmark representative, responsibilities focused on ordering and storing/displaying inventory as well as completing detailed reports regarding point of sale audits, damaged or missing items

Greenville, North Carolina Area

• As a senior bus driver, the responsibility for the safe and timely transport of passengers to various locations on campus and surrounding areas utilizing two-way radios to maintain constant communication with transit dispatch and other drivers regarding traffic updates, delays, and other issues were paramount.• After being promoted to Fuel Supervisor, responsibilities shifted to completing required continuing education requirements such as annual driver trainings, daily vehicle inspections, and detailed vehicle reports. The most growth was found in the integral role of liaison between drivers and management resolving fueling or vehicle maintenance issues as well as ensuring that fueling procedures were performed safely

Williamston, Nc

· Complied with and maintained the U.S. Army National Guard code of dress, ethics, as well as strict standards of physical fitness· Acted as liaison between commanders and the platoon· Responsible for recording and updating changes in platoon physical training scores, weight requirements and behavioral infractions· Responsible for carrying out additional orders issued by commanding officers