Skilled and dedicated professional with extensive experience in customer service, case management, life & health, commercial lines & specialty brokerage insurance support, and administrative assistance at the executive level. Maintains strong communication skills with the ability to work effectively with people at all levels.Proven track record of accurately completing research, reporting, information management, and marketing-support activities with demanding timeframes.Adept at developing and maintaining adminstrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.Highly focused and results-oriented.Able to identify goals and priorities, and resolve issues in initial stages.Dependable and well organized; works with minimal supervision.Demonstrates positive attitude and creativity.Offers advanced computer skills in MS Office Suite (Word, Excel, PowerPoint, Visio) and other application/systems.