Doug Bartschi Email & Phone Number

Salt Lake City, Ut, Us

United States

Lehi, Utah, United States

Lehi, Utah, United States

Greater Salt Lake City Area

Sandy, Utah

Senior Scrum Master with the Factory Financial and Core teams.

Greater Salt Lake City Area

I am currently assigned to the LDS Church working as the Scrum Master/Coach with the FPP and CSC teams. I work with the Stakeholders and Product Owner(s) to establish the product backlog, release priorities, backlog grooming and sprint planning. I promote self-team management during sprint planning and daily stand-ups while tracking risks, mitigation plans and issues related to the projects. I conduct company sprint reviews and team retrospectives. Coaching includes creation of the product backlog, backlog grooming, prioritization, task creation, daily standups, burn up/down, planning and retrospectives.

Greater Salt Lake City Area

I am the Scrum Master responsible for the SSR (Single Source Repository) project which is the flagship product for the Ovid platform for Wolters Kluwer. This is a total re-write of SSR product, including both the front end UI/UX and the backend support systems. There are four teams which I am responsible for. I work with the Product Owner(s) to establish the product backlog, release priorities, backlog grooming and sprint planning. I also work with other project managers and scrum masters to establish priorities, milestones and release cards. I promote self-team management during sprint planning and daily standup while tracking risks, mitigations plans and issues related to the projects. I conduct company sprint reviews and team retrospectives. I am also responsible for training other development teams in the Agile/Scrum process. This includes creation of the product backlog, backlog grooming, prioritization, task creation, daily standups, burn up/down, planning and retrospectives.I am responsible for the selection of the next generation of workflow tools and rules based engine. Key Achievements:• Completed every Goal and Milestone with four scrum teams over two years.• Completed the re-build of the advertising system for all Nursing Journals ads increasing advertising revenue by 187 percent.• Organized the offshore database, mapping and loading team to operationalize the product maintenance.

Greater Salt Lake City Area

I was responsible for all White Labels (off-shore partners). I established the relationships with each White Label, including requests for enhancements, prioritization, release and installation. I worked with product development to complete the work with the Scrum teams and was the product owner, creating the backlog and prioritization for each enhancement related to White Labels. I travelled to White Label partners to establish the relationship and to understand how each White Label operated. I worked with the White Label support team to understand any bugs or issues related to White Labels or their customers and worked with them to triage issues and to take them to product development with the support team’s priority. I worked with the Sales Force to establish communication lines during the sales process and worked with the installation teams to install the products, sure that all contractual obligations were achieved and that the White Label was completely happy with their new product.Key Achievements:• Rebuilt a working relationship with each White Label partner that allowed the relationships to go forward.• Increased White Label partner revenue from a two year negative position to positive in less than 8 months.• Received 97 percent White Label satisfaction with IBFX product, customer service and enhancement requests in last survey.

Establish and define requirements, product release dates and user acceptance tests. Provide sales force with demonstration of product, white papers and technical support. Define the product roadmap and vertical markets. I am involved in all aspects of the SDLC from conception to rollout, support and maintenance. Coordinate project timelines, commitments and enhancements. Direct project managers and quality control engineers as to the software deadlines and guide the quality control processes. Define Quality Assurance activities and training, including statement of work, work breakdown, budget and timelines. Ensure that test plans cover black box, white box, stress and load tests. Key Achievements:Developed the Product Management plans and strategies to bring new products to the market. Met with stakeholders and clients to establish product requirements and use cases. Worked with all departments in all phases of the SLDC to ensure the successful release of the products on time and budget.Defined strategies and designs for new products. Created the product roadmaps and marketing plans. New products introduced into the market this year now account for over 60 percent of revenue. Established Quality Assurance metrics and release control methodologies to ensure the product requirements are met as well as release dates. Traveled to Australia and Hong Kong to work with various clients on the newest release of our web-based software. Participated in the rollout, including television and newspaper press releases. Implemented the Help Desk training procedures, including manuals and knowledge base. Established Help Desk goals including 99 percent uptime goals, which have been met.

Was the driving force behind the planning/definition, development and delivery of the @ttitude Platform. This platform delivers internet-based records management, accounting and financial application products and services. Responsibilities include research, definition, development, and quality assurance, release control and budget to ensure the overall success of the product in the marketplace. Work with clients in defining requirements and establishing product release dates. Collaborate with Development on architectural and infrastructure needs as well as product requirements to ensure that the requirements are met. Key Achievements:Produced the Business Requirements, Designed and Implemented the Marketing Application for our largest client. The Marketing Application is designed to feed real time information and results to over 300 Telemarketers in five locations. This product was begun in January of 2007 and released in April of 2007.Adopted the Agile Development Methodologies for the company and trained the developers and clients on how to use this methodology effectively.Established release control methodologies to ensure the product requirements were met as well as release dates.Worked with Sales, Development, Marketing and clients to establish the vision, product strategy and product roadmap that tripled net profit in less than 6 months.Traveled to Sofia, Bulgaria to train the development and QA staff on product direction and goals.Managed the product roadmap across all platforms.

Off shore developmentWas one of two managers assigned to establish and build the off shore development group in India. This effort involved finding and building relationships with both civic and business leaders to establish our presence in that country. I hired developers for three of our product lines in India with plans to continue to grow at an accelerated pace. Was responsible for establishing the communication guidelines and deliverables between the teams in India and the corresponding local team leads. Key Achievements:One of two managers to establish offshore development presence.Created business relationships with recruiting companies.Hired and trained developers to take on the responsibilities of the team leads. This effort required extensive training in both application business logic and programming standards. There are currently three team leads that have been trained and have qualified to be team leads. Created the framework for communication and documentation of business requirements and detailed designs between the development groups.

Provide vision, direction, and management for development of the company's core product, reporting directly to the VP of software development. Cultivate and maintain strong customer relationships for specialized product deployments, working with clients to establish current and future business needs in order to shape development efforts. I headed the initiative to internationalize the core product line, including working with clients in Japan to understand international needs and requirements. Maintain responsibility for producing software development estimations, budget, resources, and timelines; create development, QA, and documentation plans, manage deadlines, and oversee personnel allocation and budgets. Coordinate efforts with customer support and other departments to ensure released product meets customer expectations. Track and report project status and potential schedule-impacting problems to company executives. Perform staff management, including quarterly performance reviews and yearly salary reviews, and ensure all developers observe programming standards.Designed many of the systems and sub-systems of the TOMAX product, which utilizes an Oracle 9i database accessed via Oracle Forms 6i and Java and is deployed thin over the Internet (3 tier architecture), allowing end-users to see sales/shrinkage in real time. I created the design and implementation of the sub-system between product and peripherals, such as check readers and electronic signature capture devices. I also created the Business Requirements, Functional Design, and Sign-off documents for the Japanese project.Key Achievements:Developed and refined the requirements gathering process and designs for the international market.Introduced product to the Japanese market and released first version of the software to partners in Japan on time and in budget; project proved to be the most financially successful in the company's history.

Provide vision, direction, and management for development of the company’s core product, reporting directly to the VP of software development. Cultivate and maintain strong customer relationships for specialized product deployments, working with clients to establish current and future business needs in order to shape development efforts. I headed the initiative to internationalize the core product line, including working with clients in Japan to understand international needs and requirements. Maintain responsibility for producing software development estimations, budget, resources, and timelines; create development, QA, and documentation plans, manage deadlines, and oversee personnel allocation and budgets. Coordinate efforts with customer support and other departments to ensure released product meets customer expectations. Track and report project status and potential schedule-impacting problems to company executives. Perform staff management, including quarterly performance reviews and yearly salary reviews, and ensure all developers observe programming standards.Designed many of the systems and sub-systems of the TOMAX product, which utilizes an Oracle 9i database accessed via Oracle Forms 6i and Java and is deployed thin over the Internet (3 tier architecture), allowing end-users to see sales/shrinkage in real time. I created the design and implementation of the sub-system between product and peripherals, such as check readers and electronic signature capture devices. I also created the Business Requirements, Functional Design, and Sign-off documents for the Japanese project.Key Achievements:Developed and refined the requirements gathering process and designs for the international market.Introduced product to the Japanese market and released first version of the software to partners in Japan on time and in budget; project proved to be the most financially successful in the company’s history.

Developed user interface for the Labor Scheduling product, a rewrite of an existing product using next-generation tools. Concurrently, served as team lead for the Time and Attendance product, creating product designs and architecture and working closely with clients to determine business needs and objectives. Created functional and detailed designs of the software, presenting to management for review and acceptance. Led and managed team to produce software programs to meet or exceed customer expectations; reviewed code to ensure alignment with functional designs and quality standards. Held accountable for team’s success; conducted salary and performance reviews, tracked project progress against established timelines and reported to upper management. Trained and mentored developers, providing instruction in good programming standards and methodologies and promoting motivation and team cohesiveness. Coordinated team’s development efforts with quality assurance and documentation departments to meet required deadlines. Served as president of the employee satisfaction committee.Key Achievements: Labor Scheduling product received "Best New Product Of The Year" award from Human Resources Magazine.Displayed excellent team building and development abilities, effectively providing motivation and mentorship to junior developers.

Oversaw and directed a development team of 12 software engineers servicing a client base of over 550 hospitals, maintaining top-level responsibility for product quality, timeliness, and full customer satisfaction. Communicated extensively with clients throughout all project stages, establishing needs and scope, ensuring data integrity and replication, updating timelines and schedules, and coordinating client-requested system enhancements. Ensured beta releases were delivered to client within a timeframe that allowed for adequate testing before final production. Presented enhancement deliverables and initial development release process plans to quality assurance and documentation departments to facilitate cross-departmental collaboration. Designed and implemented program enhancements collaboratively with development team. Trained up to 15 developers on product standards and processes as well as 3M coding standards. Provided employee supervision, evaluation, and salary reviews.Key Achievements:Met every deadline over an 8-year period, a crucial requirement due to hospitals’ financial dependence on the software product being delivered on time and 100% correct.Demonstrated a strong commitment to customer satisfaction, working extensively with customers to ensure the product fit their needs and made their jobs easier and faster. Effectively maintained team morale through time- and effort-intensive development periods, awarding compensation and bonuses and involving developers in the client side of the project to demonstrate the positive effects of their efforts.Grew client base from 120 installations to over 500.

Developed API for the export and import of data into 3M’s Medical Records product, which enabled cross-database communication between database product and each new client. Presented layouts and instruction on necessary standards protocols to client developers.Key Achievements:Promoted to team lead in 18 months due to strong commitment to projects and clients.Developed a program allowing data import and export between the 3M database and client databases without requiring per-client modifications, effectively automating the process and resulting in significant time, effort, and cost savings.

Bs, Computer Science

Bachelor Of Science Degree, Computer Science