Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.Identifies labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents.Computes costs by analyzing labor, material, and time requirements.Resolves discrepancies by collecting and analyzing information.Presents prepared estimate by assembling and displaying numerical and descriptive information.Prepares special reports by collecting, analyzing, and summarizing information and trends.Maintains cost data base by entering and backing up data.Maintains technical knowledge by attending educational workshops; reviewing technical publications.Contributes to team effort by accomplishing related results as needed.

Ability to effectively interact with customers (sales), scope damaged areas and then review a written estimate (Xactimate).Computer literacy and able to update the status of claims and jobs daily.Knowledge of restoration procedures (Emergency services, water damage, drying) and construction.Client, Personnel, Sub involvement -obtain bids, material choices, progress communication, problem resolution, negotiating. Return client phone calls daily.Follow through with the field staff as to budget and production.Prepare change orders/supplements when necessary.On-call rotation and respond to Emergency Service (ES) Calls (nights/weekends on a schedule).Employ and enforce ES procedures - dispatch, training, supervision, and response.Quality control visits and site inspections for job progress, safety review and enforcement of standards and procedures.Do a final walkthrough on the job and obtain a certificate of satisfaction from the customer.Responsible along with lead and production department for profitability on job and customer satisfaction.Ability to perform physical demands and be in necessary work environments.Certification in Fire/Smoke/Water/Mold damage restoration recommended.

Develop comprehensive documentation that meets organizational standardsObtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging contentWrite user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for successDevelop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specificationsEvaluate current content and develop innovative approaches for improvementResearch, outline, write, and edit new and existing content, working closely with various departments to understand project requirementsIndependently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentationWork with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storageResearch, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migrationDevelop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Generate new leads and call on cold prospects to sell FINTECH services. Develop new opportunities in new target markets with marketing support. Nurture and develop business relationships with new FINTECH accounts. Provide specific advice on the FINTECH product or service.