I energize teams and accelerate breakthrough results by modernizing organizations, businesses, and technology platforms. By defining customer value, aligning strategy and resources, motivating and coaching teams, re-architecting systems, and orchestrating transformations. I get excited by complex business and technical challenges which I tackle with curiosity, creativity, and deep insight from years of experience. I model and realize long-term strategies through the enlistment and alignment of diverse teams, focusing on understanding quality and improving productivity. I am passionate about helping others be great through feedback, coaching, mentoring and collaborative journeys through experiential development.- I Identify people with potential, maximize their contributions in teams, and provide opportunities for growth and development. I build scalable businesses, and skillfully restructures teams and workloads in ways that accelerate achievement of business objectives.- As a deep systems thinker, I envision, manage and control complex systems and processes. With a career foundation in big data, service operations, and platform engineering, I apply knowledge from experience (data systems, cloud technologies, datacenter operations and governance controls) and contextual understanding of customer value to power data-driven system capabilities which support scalability, quality, agility, efficiency and innovation objectives.- I offer a balanced blend of technology and business acumen to deliver on big innovation and operational challenges. Consistently noted for work ethic and judgment in technical and operational roles of increasing scope and impact throughout almost 20 years at Microsoft, before transforming platform development and technical operations at Quickplay, (landing at ATT through acquisition), and most recently coaching AWS customer executives through their transformations in my Advisory role with Amazon.