Dino Beslagic Email & Phone Number

Niles, Il, Us

Milwaukee, Wisconsin, United States

Chicago - Bucktown, Illinois

Park Ridge, Illinois

- 2019 Kroger Leadership Academy Graduate

Chicago, Illinois

Glenview, Illinois

• Promoted to General Manager to oversee store operations of highest volume store in district.• Led store from a -16.5% YTD Sales to a fiscal end of -2.1% YTD Sales within six months. - Currently trending a 29.1% YTD Sales Increase (2015 Fiscal Year)• Store Copy&Print Center currently ranked 11th in company with a trending 55% increase in sales.• Developed a new customer service behavior pushing the store results 20% over last year’s results.• Realigned store personnel increasing sales and customer satisfaction.• Responsible for coaching and development of associates• Strategic planning of seasonal merchandising • Consistent Period over Period growth in Profitability.• Trainer for an AMD (Assistant Manager Designate) Candidate within my store. • Identified key problems that occurred within store to improve daily replenishment and increase operations scores.• Effective use of payroll that follows company visit and sales trends day by day.• Hold all personnel accountable for company standards and company goals.

Wheeling, Il

• Ensure high levels of customer service are delivered by associates on a consistent basis through coaching and behavioral accountability. - Led the District in Customer Satisfaction in Copy&Print 91% YTD and Store Satisfaction 87% YTD( FY12)• Aggressively promote and quickly react to company initiatives.• Coordinate everyday operations of management team to meet sales demands while tightly controlling expenses.• Responsible for driving sales and profit. - Grew store sales for FY12 by 5.7% ($4.7million) and 104% to Budget in Sales - Doubled WTD sales for EasyTech Department in FY12; $1800 weekly leading the D171 District. - Drove an efficient and profitable Copy&Print Center in FY12; Leading the district with $420,000. - Lead district in Operating Margin $214,000 for FY12.• Oversee both Sales & Services Operations in EasyTech and Copy & Print Centers. - Help generate leads to build cliental for our Account Managers. - Promoted On-Site tech business and Walk-In Traffic in Easytech; 80% Customer Satisfaction YTD. - Helped drive a competitive sales atmosphere between associates to push results.• Developed and executed plans to more efficiently redistribute stock within store.• Provided effective and efficient working conditions, space, equipment, and a positive environment that helped maximize sales, customer satisfaction, and guiding associates to accomplish company and personal goals.• Properly assessing and improving Store P&L, Copy&Print P&L, and EasyTech P&L.• Worked with internal resources on the development of business and printing needs. (i.e. Copy&Print Hub, Warehouse Direct Contacts, Bulk Ordering Groups)

Elk Grove Village, Il

• Increased tech repair sales by over $13,000 YTD; also leading the district in top 3 tech stores.• Ensured that the store looked brand by completing proper planograms and alarm setups.• Implemented proper additional training, and in-store activities that built sales and better customer service.• Increased tech sales and ESP productivity.• Provide excellent customer service, and creating huge rapport with customers.• Suggested new ideas that helped with customer satisfaction and boosted store sales.• Helped the start of Inspired selling and drive a selling culture.

Norridge, Il

• Led store with a $220 Market Basket for Computer attachments.• Helped deliver excellent customer service and fast computer repair turnaround time.• Kept store looking brand and filled aisles upon truck replenishment deliveries with quick turnaround times.• Lead EasyTech department in weekly and yearly sales for computer repairs and sales.• Helped push warranty sales and rewards signups.• Trained other associates upon being hired to learn company objectives.