Responsible for PSB's Eastern US business, including the management of our client-facing research teams who are based out of the company's Washington DC and New York City offices, as well as our global Qualitative research practice.

Led the team responsible for Phoenix's client relationships in the FSI arena to the achievement of its annual revenue targets, even during the pandemic, while directly overseeing partnerships with a select set of the company's most significant clients in the category.

Managed company's existing clients and business development efforts in the financial services, insurance, and retail categories. Directly drove new client acquisition while overseeing client managers who were responsible for service and incremental growth.

Co-leader of Lightspeed's Financial Services Group, growing revenue 300% in first three years. Oversaw team responsible for new business acquisition, account management, and partnerships. Directly led product development efforts, and drove the creation and highly successful launch of Lightspeed's first-ever syndicated research studies.

Highest performing account manager in the company for three out of seven years, achieving an average of 120% performance against annual goals. Consistently carried the largest quota in Strategic Accounts organization, and drove significant growth through enterprise-wide agreements with leading financial services, brokerage, insurance, and media clients. Fostered skill growth of my Account Development Managers, many of whom rose to management roles. Assembled a highly successful account strategy process that draws upon multiple sales methodologies. Relied upon by executive management to provide strategic assessments of market. Promoted five times over seven years.

Implemented company’s first sales contact management system. Established guidelines for customer information tracking and trained salespeople. Managed creative agency and provided design input for marketing materials and re-branding initiative. Conducted market research to provide senior management with insights into competitive landscape and emerging technologies.

Contributed to design planning, production, and management of residential, academic, and commercial architecture projects. Led firm in adoption of CAD software for architectural drawings.