Dan Weatherly Email & Phone Number

Cornwall, England, United Kingdom

Falmouth, England, United Kingdom

Implementing marketing activity across all channels - social, emailand web.Creating and deploying emails, web pages, blogs and social posts.Managing prospect and leads from initial enquiry through toocontracting, using tools like HubSpotConnecting with leads to establish requirements and develop theinitial relationship with the business to build proposals and quotes

Successfully ensured projects were delivered on time, within budgetand within client’s expectationsManaged day-to-day relationships with client stakeholders andresolved any raised issues.Managed and set appropriate client expectations through regularcommunication via phone, email and video calls.Coordinating resources with teams across the organisation bothlocally and globally

Truro, United Kingdom

Managing client relationships alongside project and service management for development projects and ongoing support for services using open source software like WordPress, Magento and Drupal. Leading on the management of tools and processes like Jira and ITIL to manage these projects.

As a first point of contact for clients I manage the relationship with Angel, championing their needs within the organisation to ensure projects run to expectations.This involves data analysis, call script writing, performance reviews and communicating key information between all parties both internally and externally.

Running the call centre and managing groups of up to 60 people. Inclusive of training and coaching staff to maintain high performance.

Bachelor'S Degree, Radio And Television Broadcasting Technology/Technician

Top up year from a HND

Higher National Diploma, Media Moving Image