● Defined the go-to-market strategy for the company's overall growth by building new technology capabilities and platform solutions, resulting in exponential revenue growth● Led our clients digital transformation efforts as a platform SME (CMS/eCommerce,MarTech), enabling new capabilities and ways of working to drive their business growth, cost reduction, and improve customer experience● Directly managed technology solutions and communication across all verticals (Retail, Auto, Tech, Healthcare, Energy, Financial Services, CPG, etc.), ensuring consistency and maximizing market impact for our clients● Served as key spokesperson to clients, prospects, partners, and analyst communities on topics related to product roadmaps, competitive positioning, technology solutions, and customer success in a straightforward, understandable language ● Delivered our clients' technology solutions with repeatable and consistent product launch processes, evangelizing Agile SDLC and automation to enable innovation and speed to market● Built and led a geographically distributed cross-functional team, delivering a differentiated company product and platform positioning, that drove market success for the internal team and our clients

● Responsible for the strategic leadership to develop and execute comprehensive product strategies for our clients McDonald’s, Nissan, and T-Mobile● Led the product lifecycle from conception through development, launch, and support, ensuring the products met the market requirements and client expectations● Built and managed a globally distributed product engineering and delivery team, managed the budget and allocated resources to support the strategic objectives, and identified vulnerabilities within the infrastructure and contingency plans to mitigate them● Served as the executive leader driving cross-functional collaboration initiatives, expanding the product teams, enabling Agile methodologies, and fostering a culture of collaboration and accountability

● Responsible for defining the technology strategy and vision for the agency’s go-to-market, resulting in moving the organization forward and in alignment with overall strategic priorities● Organized siloed offices into a global technology practice, aligning capabilities and collaboration with integrated tools and processes to maximize agility and value delivery● Collaborated with executive leadership to advise, develop, and implement operational solutions supporting each department's priorities and new service offerings, developed and expanded talent, resulting in cost reduction and business growth● Grew the agency client portfolio through successful new business efforts and strategic partnerships, enabling new eCommerce and CMS platform capabilities and opportunities

● Responsible for leading digital transformation efforts, facilitating client workshops to define digital strategies, requirements, roadmaps and technology solutions across global content and commerce platforms● Built and led high-performance, cross-functional, multi-geographical technical teams, oversaw the service management, infrastructure, and operations to support● Led business development efforts, developed and maintained relationships with clients and key industry partners, driving strategic initiatives to secure new opportunities and expand existing contracts

● Opened the Sydney office as part of the five-member executive team● Led new business development efforts, growing the office to forty employees within the first year● Established technical capabilities, processes, and best practices to contribute to broader business planning at the executive team level● Formed partnerships with critical functional and senior leaders from across the global organization to support delivery of technology solutions

● Led the technology practice for Australia (Sydney, Melbourne, and Brisbane), provided technical leadership across APAC offices, drove new business and solution architecture, and built client relationships● Facilitated client workshops across APAC, United States and Europe to define requirements and technology solutions● Responsible for leading the new business efforts and delivery of CMS and eCommerce implementations on the Adobe, WCS, and ATG platforms

● Accountable for technology leadership and team building in the Chicago, Toronto, Detroit, Miami and Bengaluru offices