Relationship Manager for CareMaster Restoration in the Raleigh area. CareMaster is an established disaster restoration company with 40 years of experience in North Carolina. We are a 24-Hour Disaster Response team that can respond immediately to your fire, water, storm, mold and structural damages. My role as Relationship Manager is to enhance and build a strong presence in the Raleigh area, discover and develop new business relationships with insurance companies, property management companies, businesses and home owners. Responding to emergency calls, determining if the damage is greater than deductible, initiating service calls and guiding customers through the restoration process. Monitoring job progress and maintaining communication with project managers, adjusters and customers.

Sales Representative for local Plantation Shutter Company and window treatments. Increased sales for company by 20% in first year.

Responsible for the reconstruction of residential/commercial properties with structural damage caused by water or fire damage. Responsible for budgeting, scheduling labor and material delivery, negotiating pricing with contractors and suppliers to assure all projects met or exceeded profit margins. Provided updates to senior management and insurance adjusters through JPP program. Excellent customer service and communication attributed to high survey scores from customers. Utilize Xactimate for estimating initial costs of repairing all damages.

Created and managed budgets for 300+ homes, negotiated contracts with vendors and subcontractors, coordinated with field supervisors to schedule/release work orders and purchase orders to suppliers and subcontractors, responsible for estimating and maintaining bill of materials data base and updating monthly material costs.

Peak Services: Office Management- Marlins of RaleighRetail Store: Fabulous Fabrics and Designs- OwnerInterior decorating services; offering flooring, fabrics, blinds, custom window treatments, bedding, upholstery.

Estimated materials requirements, input and maintain database for materials, responsible for creating and tracking budgets, negotitated pricing with vendors, created purchase orders, communicated with field superintendents to schedule labor and material deliveries.Worked with realtors and property owners to incorporate change orders into production.As Office Manager: responsible for A/P, A/R, payroll, coordinating closings and monthly budget reports.

Managed manufacturing departments for the production of high frequency radios and custom engineered communication systems for US coast guard. Project leader in the implementation of a "Just in Time" manufacturing system. Changed manufacturing system to a build to order concept, which reduced inventory levels, increased productivity and quality. Was chosen as manufacturing representative to assist in implementing inventory control procedures and production process for Chinese factory. Additional responsibilities as Industrial engineer; workstation layout, tool requistion, product costing, workflow, process sheets, bill of materials.