I have led healthcare quality change management initiatives in both inpatient and outpatient settings across multiple hospital settings. Contributions to these efforts include workflow and data analysis, process redesign, requirements definition, project management, and physician training. Projects have included The Joint Commission certification, Meaningful Use compliance, clinical quality outcomes improvement, and CMS risk adjustment optimization.My Six Sigma Black Belt, combined with advanced degrees in Computer Information System and Business Analysis uniquely allow me to bridge the gap between business processes and IT solutions, never losing sight of overall organizational objectives.Healthcare specialties: A3 Thinking, PDCA, HCAHPS, Electronic Medical Records (Epic and Cerner Millennium), Meaningful Use compliance, provider training, Business Process Redesign (BPR / BPM), and information security. Prior roles in Marketing, Sales, Product Management, Project Management.
Listed skills include Process Improvement, Project Management, Business Analysis, Healthcare, and 46 others.