Dale Brian Araña Email and Phone Number

• Conducting of Freelancing-related trainings.• Training Assessment and Development.• Training Needs Analysis.• People Management.

• Auction of CSGO Virtual Skins and Items.• Price and sales monitoring of the items.• Data Entry and Listing• Price Monitoring of Items• Price Comparison and Analysis• Daily Submission and Insights

• Article Writing for specific topics (mecha anime)• Research of mecha anime information and resources

• Handling of escalation calls.• Analyzing the quality performance of the employees of the team (monitor team).• Coaching existing employees of the team (monitor team).• Assisting new hires of the team (monitor team).• Manning customer contact channel.• Product, process, and general training of incoming newbies.• Handling of Lazada chat lines, Lazada reviews, etc.• Administrative and ad hoc tasks.• Social media account handling – Instagram (via emulator or mobile app).

• Manning of Chat and Phone liveliness.• Handling of email/tickets sent by the customers.• Handling of Lazada chat lines.• Administrative and ad hoc tasks.• Social Media engagement – Facebook (via Statsbrew).

• General Administrative tasking.• Liaison to GNPower Kauswagan Ltd. Co. employees.• Monthly accounting of personnel and work hour duties.• Formulation of process, policies and recommendation to the organization.• Inventory management.• Also worked as a personal assistant to the Security Manager.

• 3D Modeler and Machines Maintenance Specialist• 3D design instructor

• Product Listing for the Amazon storefront.• Inventory management for the Amazon storefront.• Customer support – liaise with the customers.

• Product Listing for the Amazon storefront.• Inventory management for the Amazon storefront.• Training and onboarding for the new Virtual Assistants