David Bobb Email and Phone Number
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David Bobb personal email
Patient. Goal-oriented. Empathetic. Active Listener. These are all important characteristics across any professional position - especially customer services. With 8+ years of customer service I've learned that every customer, every call, every professional interaction, is different. Understanding who you are working with and how to motivate them is integral to any interaction in life. I've learned different products, processes, programs, languages, etc. Through all of these learned skills, the driving factor for me has been curiosity and tenacity. I'm motivated by my potential for growth, and how I can be a influencer to the growth of others. - Any moment can be a learning moment.
Mindbody, Inc.
View- Employees:
- 1859
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Team Lead, Customer ServiceMindbody, Inc. Sep 2016 - PresentAustin, Texas- Facilitate acquisition from previous company- Manage team members, while fostering their growth and development- Provide assistance to escalated and enterprise customers- Assist with higher level troubleshooting, such as web integrations, Google Analytics, API- Create training material for at-large team members- Manage initiatives and projects for the customer service team- Work with product and development to fast track severe issues, feedback loop for releases, and… Show more - Facilitate acquisition from previous company- Manage team members, while fostering their growth and development- Provide assistance to escalated and enterprise customers- Assist with higher level troubleshooting, such as web integrations, Google Analytics, API- Create training material for at-large team members- Manage initiatives and projects for the customer service team- Work with product and development to fast track severe issues, feedback loop for releases, and insights Show less
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Director Of Technical SupportHealcode Aug 2014 - Sep 2016- Established and maintained SLAs and KPIs to measure success- Managed support team and operations- Traveled to conferences to sell and support product- Point of contact for strategic and enterprise accounts- Owned and managed ZenDesk support system -
Onboarding And Support Specialist/ManagerHealcode Feb 2014 - Aug 2014- Onboarded new customers- Provided assistance integrating HTML on their website and styling their widget via CSS- Troubleshoot website and widget issues using dev tools and various environments- Provide support for escalated or at-risk customers- Train new hires
David Bobb Education Details
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Full Stack Javascript Developer -
Bachelor'S Degree
Frequently Asked Questions about David Bobb
What company does David Bobb work for?
David Bobb works for Mindbody, Inc.
What is David Bobb's role at the current company?
David Bobb's current role is Full-Stack JavaScript Developer.
What is David Bobb's email address?
David Bobb's email address is da****@****ine.com
What schools did David Bobb attend?
David Bobb attended Austin Coding Academy, St.edward's University.
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