Applying servant leadership, training, and coaching to the Admissions Team:• Provided executive leadership (21 facets), training, and coaching to the 10-person Admissions Team.• Hired and supervised the Admissions Manager and two Admissions Advisors.• Collaborated with the Marketing Director on PR pieces and with digital and print deliverables. • Developed the linear CRM Admissions funnel, ensuring call volume above 100 calls per day.• Led weekly Wildly Important Goals meetings training with designed follow-up and accountability.• Initiated weekly Traction meetings managing the everyday whirlwind inherent in job performance.• Interfaced regularly with the Marketing, Financial Aid, and senior leadership on communication and resources for recruitment strategy and continually updating processes.• Served on the University's Leadership Team regarding visioning and strategizing.• Assisted in planning, executing, and recruiting for Campus Preview Week for incoming students.• Built a strong team culture promoting trust, excellence, spiritual maturity, appreciation, and fun.• Collected, analyzed, and reported accurate data daily, weekly, and monthly for improving metrics.• Advocated for a digitized, virtual Scoreboard on 3 TV monitors for Admissions Team space.• Assisted in the implementation of a new CRM-Microsoft Dynamics 365.

Team Lead over the Health Medical and Social Service (HMSS) division for 3 months (4 direct reports), then over the Education division for 7 months (3 direct reports).• Shared Lead responsibilities with 2 other Leads over 10 enrollment counselors.• Responsible for HMSS suite of eight different programs in high matrix organization.• Recruited for master’s in medical sciences (MSMS) Program, surpassing goals for pilot program with first goal of 5 students, to 14, and on pace for 25 for each cohort.• Direct oversight of 14 programs in Education & Teaching Credentials suite.• Build Quick-connects and multimedia Dubb videos for daily presentations.• Produced weekly “likelies” report for Director of Admissions and for weekly Stand-Up Team meetings.

Healthcare recruiter: Sourcing, qualifying, interviewing, background check, placements, follow-up, tracking ATS.

Healthcare full cycle recruiter training program.

Responsible for training, coaching, developing, and driving metric goals and generating reports for the service department.

Responsible for daily cash management, Ariba orders, Kronos timesheets, bill pay. Promoted to Lead.

Back-up HR and Receiving and Inventory Management/Operations (8 mos.)Home Depot, Bloomington, MN*Responsible for daily shipping and receiving to regional Repair and Liquidation Center (RLC).*Promoted to Vault/Office Associate.

Supervisor, Front End (Responsible for Cashiers, Lot, Daily Receivables), Back-up HR (2 yrs, 1mo.)Home Depot, Chaska, MN*Supervised 20-44 (seasonally adjusted) direct reports on a daily basis *Handled money from the vault on a daily basis*Conducted over one hundred 360 performance reviews*Provided HR backup: administered drug tests, initiated background checks, loss prevention, onboarded and trained new associates, professional development and training of current staff; roundtable upper management salary recommendations (monthly).

*Plumbing Sales Associate providing solutions to complex plumbing problems and emergencies while providing exceptional customer service. *Certification earned *Promoted to supervisor (FES).

*Reorganization and retooled an international non-profit to execute locally and in Africa *Evaluated current staff and trimmed budget *Led in funding direction of the organization *Collaborated with community leaders, local churches, and individual business leaders*Authored proposals for funding and collaborated with marketing and research professionals

Graduate School of Admissions at Bethel University as an MBA enrollment counselor: *Recruited new students for Bethel University's College of Adult and Professional Studies and Graduate School (CAPS/GS), MBA, and MA Strategic Leadership programs through identifying, qualifying, and cultivating new relationships. *Collaborated with senior-level professionals on their professional development goals enabling advancement within their organizations across many industries.*Identified and led students through their identified educational program application processes.*Recruited 130+ MBA and MA Strategic Leadership (MASL) students.*ERP Implementation while recruiting.*Organized and improved processes of admission with Director and two Program Managers.*Dedicated work ethic brought to the daily tasks.*Proficient and comfortable with three different CRM’s: Salesforce, Utilities, Collections.*IT savvy Groove, Google Docs, Drive, Microsoft, Webinars Zoom and Teams, Adobe Connect, WebEx.*Instructed in three separate cohort Introductions: MBA and MA in Strategic Leadership.*Positive, can-do, win-win attitude.

Completed doctorate in Transformational Leadership and Organizational Development. Graduated May 22, 2016 Summa Cum Laude. Published doctoral dissertation on Work with Purpose movement.

*Call Center Representative that led with positivity on escalated calls*Provided helpful solutions to billing and service questions*Troubleshoot technology solutions (IT) issues*Provided solutions to customer's after active listening*Worked full time while pursuing doctorate full time

*Led customers in finding supporting strategies for financial recovery. *Recognized for outstanding customer service *Exceeded a financial goal by 23%*Mastered Confidential Credit Reports*Utilized Collections CRM, LexisNexis, Background Reports*Kept positive, helpful attitude with people in difficult circumstances*Worked full time while pursuing doctorate full time

Southwest Christian (SWCHS) is a college-preparation high school for students in grades 9-12. SWCHS is an independent, inter-denominational school that serves families from more than 40 area churches and 25 communities. *Taught approximately 100 students annually via an in-depth curriculum*Mentored youth, staff, and adults*Consultant for Personnel Life and Safety Committees for $13 million building program *Streamlined, organized curriculum and achieved results by changing the impact for students with assistance from supervisor and department chair on an annual basis

I have been a pastor in a multi-staff setting, senior pastor, church planter, traveled internationally for humanitarian purposes to Russia, Africa, and Mexico.

*Los Medanos College Police Academy *Assigned Maximum Security *Supervised sentenced and inmates waiting for trial