Independent Customer Support Consultant
David E Boskee Consulting
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Dave Boskee Email & Phone Number
Independent Customer Support Consultant
at
David E Boskee Consulting
1 work email found
@usa.net
4 phones found area 916, 978, 207, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Independent Customer Support Consultant
Location
Round Rock, Texas, United States
Who is Dave Boskee? Overview
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Quick answer
Dave Boskee is listed as Independent Customer Support Consultant at David E Boskee Consulting, based in Round Rock, Texas, United States. AeroLeads shows a work email signal at usa.net, phone signal with area code 916, 978, 207, 800, and a matched LinkedIn profile for Dave Boskee.
Dave Boskee previously worked as Retired at Self Employed and Vice President of Customer Service & Director on Board at Covenant Eyes. Dave Boskee studied at University Of Michigan.
Company email context
Email format at David E Boskee Consulting
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{first_initial}{last}@usa.net
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Profile bio
About Dave Boskee
Customer Service executive known for achieving exceptional results through the transformation of technical support, customer support, sales, supply and back office functions into profitable strategic advantages. Highly respected for strong values, relentless focus on the customer experience, and exceptional people development. Exhibits the unique ability to think and plan strategically while maintaining a keen eye on tactical and financial results.My leadership principles are: • servant leadership • leading from the front with integrity and self discipline • simplicity and operational rigor • customer insight and centricity • inspirational and transparent talent management.Specialties: • Customer Satisfaction • Customer Service • Technical Support • Account Management • Help Desk • Net Promoter Score • Compliance • Fraud Prevention/Risk Mitigation • Fulfillment • Back-office transaction processing • Contact center and enterprise focus • VoIP, ACD and network design • Speech enabled and traditional IVR • Workforce optimization tools • Intelligent routing and CTI applications • CRM application design • Knowledge management tools • BI applications • SaaS and On-Prem software applications
Listed skills include Customer Satisfaction, Account Management, Customer Service, Voip, and 46 others.
Current workplace
Dave Boskee's current company
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11 roles · 42 years
Dave Boskee work experience
A career timeline built from the work history available for this profile.
Retired
Current
Jan 2023 - Present
Vice President Of Customer Service & Director On Board
- Management:
- Lead, grow, motivate and mentor Member Care team that answered questions from customers and potential customer via phone, chat and email.
- Lead, grow, motivate and mentor Tier 2 support team that worked closely with development and the Member Care team to correct software problems.
- Lead, grow, motivate and mentor QA team with a focus on coaching and training
- Lead, grow, motivate and mentor Member Care Documentation team that provides regularly updated knowledge base articles for customers to resolve their own issues.
- Lead, grow, motivate and mentor Member Success team that contacted all new members in their first 30 days to ensure their success in using our products.Tools:
Mar 2020 - Dec 2022
Director, Global Customer Support
Intertek is a multinational inspection, product testing and certification company headquartered in London, United Kingdom and is the largest tester of consumer goods in the world. We have a network of more than 1,000 offices across 100+ countries. Lead and mentor worldwide Customer Support team: domestic, near shore and offshore, providing online chat.
Nov 2015 - Mar 2019
Customer Service Consultant
Independent Contractor
As a Customer Service Consultant I help companies improve support offerings by:- Working with key customers to ensure satisfaction and help drive new business- Re-defining customer support policies, procedures and methodologies- Conveying a passion for enhancing the customer’s experience to all support staff- Implementing customer focused best practices.
May 2008 - Apr 2015
Director Of Global Support
Ecommerce Saas Company (Contract)
- Directly built and managed worldwide customer support. A multi-tiered, multi-language 24x7x365 team of 65 agents providing phone, chat, ticket and email support to over 22,000 customers with a primary focus on customer loyalty and employee engagement- Built team from scratch starting in October, ensuring agents were properly trained with an emphasis on.
Oct 2010 - May 2011
Senior Director, Global Technical Customer Support
Directly manage worldwide Customer Support, a 4 tier, 24x7x365, multi-location, multi-language operation providing online, email and telephone support.In 2007 increased support revenues at a 79.1% gross profit marginCreated and effectively managed and maintained Support’s $8M budget and annual operating planFocus on proactive supportTravel worldwide to.
Aug 2006 - May 2008
Sr. Director Of Technical Services And Support
1998 - 2006
~8 yrs
Director, Software Products Engineering
1994 - 1998
~4 yrs
Customer Support Manager/Developer
1990 - 1994
~4 yrs
Manager, Customer Support
Cadence Design Systems (Formally Telesis Systems And Valid Logic)
1984 - 1990
~6 yrs
3 education records
Dave Boskee education
Education record
University Of Michigan
Education record
Romeo High School
Education record
University Of Michigan
FAQ
Frequently asked questions about Dave Boskee
Quick answers generated from the profile data available on this page.
What company does Dave Boskee work for?
Dave Boskee works for David E Boskee Consulting.
What is Dave Boskee's role at David E Boskee Consulting?
Dave Boskee is listed as Independent Customer Support Consultant at David E Boskee Consulting.
What is Dave Boskee's email address?
AeroLeads has found 1 work email signal at @usa.net for Dave Boskee at David E Boskee Consulting.
What is Dave Boskee's phone number?
AeroLeads has found 4 phone signal(s) with area code 916, 978, 207, 800 for Dave Boskee at David E Boskee Consulting.
Where is Dave Boskee based?
Dave Boskee is based in Round Rock, Texas, United States while working with David E Boskee Consulting.
What companies has Dave Boskee worked for?
Dave Boskee has worked for David E Boskee Consulting, Self Employed, Covenant Eyes, Intertek, and Independent Contractor.
How can I contact Dave Boskee?
You can use AeroLeads to view verified contact signals for Dave Boskee at David E Boskee Consulting, including work email, phone, and LinkedIn data when available.
What schools did Dave Boskee attend?
Dave Boskee studied at University Of Michigan.
What skills is Dave Boskee known for?
Dave Boskee is listed with skills including Customer Satisfaction, Account Management, Customer Service, Voip, Compliance, Net Promoter Score, Call Center, and Start Ups.
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