Dimitris Bountolos

Dimitris Bountolos Email and Phone Number

Chief Information and Innovation Officer @ Ferrovial
Amsterdam, NH, NL
Dimitris Bountolos's Location
Amsterdam Area, Netherlands, Netherlands
About Dimitris Bountolos

Dimitris Bountolos is a visionary C-level executive with over two decades of experience driving growth and success for organizations in various industries. As Chief Information & Innovation Officer for Ferrovial, he leads the company's efforts to adopt innovative technologies and sustainable practices for continued growth and diversification across the energy, mobility, construction, airport, and concession domains.He has a proven track record of creating and leading high-performing teams and fostering a culture of innovation and continuous improvement. With a background in entrepreneurship, strategy consulting, and corporate leadership, Dimitris has a deep understanding of how to identify and scale new business opportunities. He has successfully led change management and transformation programs in B2C, B2B, and B2G environments, utilizing technology and digitalization to catalyze reinvention and sustained positive impact.Dimitris's extensive experience spans several continents, including time as a founder and partner of start-ups in the deep tech domain and management positions in the airline industry as VP of Customer Experience and Madrid Airport Director at Iberia. He also served as Chief Digital Officer of Latam Airlines, senior advisor to NASA's Chief Innovation Officer, and a global advisor for digital transformation in the travel, transportation, and logistics sector at McKinsey.With a master's degree in Civil Engineering and advanced management education from institutions such as Stanford, ESADE, and IESE, Dimitris is a well-rounded and highly qualified leader. He sits on several advisory boards, including Future Travel Experience, EIT Digital, CIONET, Future Trends Forum, and the CIO Council of WSJ.

Dimitris Bountolos's Current Company Details
Ferrovial

Ferrovial

View
Chief Information and Innovation Officer
Amsterdam, NH, NL
Website:
ferrovial.com
Employees:
12340
Dimitris Bountolos Work Experience Details
  • Ferrovial
    Chief Information And Innovation Officer
    Ferrovial
    Amsterdam, Nh, Nl
  • Ferrovial
    Chief Information & Innovation Officer
    Ferrovial Jul 2020 - Present
    Amsterdam, Nl
    Infrastructure for a World on the Move. Shaping the future through developing, constructing, and operating world-class sustainable infrastructures and mobility platforms.Areas of responsibility at a group level:Digital Transformation | Vendor Management | Strategic Partnerships | Portfolio Management Systems & Applications | Products & Platforms | Cybersecurity | IT & Digital ProcurementCorporate Venture | Digital Hub | Innovation | Technology | Architecture | Centers of ExcellenceCentral Data Platform | New Ventures | Scouting
  • Forbes Advisor
    Technology Council Advisory Member
    Forbes Advisor Aug 2024 - Present
    Jersey City, New Jersey, Us
    Member of Forbes Technology Council, an invitation-only global community for senior technology leaders. I collaborate with global industry experts to drive innovation and shape the future of technology. Through my participation, I contribute thought leadership, engage in expert panels, and expand my network within the tech industry.-
  • The Wall Street Journal
    Cio Network Member
    The Wall Street Journal May 2022 - Present
    New York, Ny, Us
  • Cionet
    Advisory Board President
    Cionet Jan 2023 - Present
    Mechelen, Be
    CIONET is the leading community of senior digital and IT executives around the world. With a membership of CIOs, CDOs, CTOs and IT leaders from the world’s leading companies, CIONET has the expertise and pioneering vision to solve or address any digital or IT management challenge. CIONET develops, manages, and moderates a next-generation community and platform with an integrated array of both offline and online tools and services designed to provide real-time support for digital and IT executives.
  • Cionet
    Board Member
    Cionet Jul 2020 - Dec 2022
    Mechelen, Be
    CIONET is the largest independent community of digital leaders globally, with a membership of over 10,000 CIOs, CTOs, CDOs and CPOs across Europe, North American, LATAM and Australia.
  • Eit Digital
    Supervisory Board Member
    Eit Digital Sep 2021 - Present
    Brussels, Be
    EIT Digital is a leading European digital innovation and entrepreneurial education organization driving Europe’s digital transformation. Its way of working embodies the future of innovation through a pan-European ecosystem of over 200 top European corporations, SMEs, start-ups, universities and research institutes, where students, researchers, engineers, business developers and entrepreneurs collaborate in an open innovation setting. This pan-European ecosystem is located in Amsterdam, Berlin, Braga, Budapest, Brussels, Eindhoven, Edinburgh, Helsinki, London, Madrid, Milano, Munich, Nice, Paris, Rennes, Stockholm, Trento, and San Francisco.
  • Fundación Innovación Bankinter
    Advisory Board Member
    Fundación Innovación Bankinter Sep 2020 - Present
    Alcobendas, Madrid, Es
    The Future Trends Forum is the only international, multidisciplinary think tank focused on innovation. Made up of more than 600 experts, the FTF anticipates the future by detecting trends in innovation and analyzing their impact on our society and business models. Web: https://www.fundacionbankinter.org/en
  • Cross Innovation Strategy Group
    Deputy Executive Chairman
    Cross Innovation Strategy Group Mar 2020 - Present
    Web: www.crossinnovation.orgUtilizing cross innovation methods and embracing a wide diversity of thought, generate ideas and strategies on how to effectively and sustainably restart the economy and allow people to return to work while minimizing the further negative impact on their health and wellness.The mandate of the Group is to ideate, co-create, and come up with solutions intended to improve our respective predicaments during the sweeping challenge of COVID-19. The underlying assumption of those deliberations was straightforward: The world will never be the same post-COVID-19. 1st. report : NEVER NORMAL
  • Future Travel Experience
    Advisory Board Member
    Future Travel Experience Aug 2019 - Present
    Horley, Surrey, Gb
  • Oneworld Alliance
    Digital Board Member
    Oneworld Alliance Mar 2018 - Nov 2020
    New York, Ny, Us
  • Aviation Festival
    Advisory Board Member
    Aviation Festival Sep 2019 - Jun 2020
  • Zero 2 Infinity
    Partner & Board Member
    Zero 2 Infinity Feb 2018 - Jun 2020
    Barberà Del Vallès, Barcelona, Es
  • Zero 2 Infinity
    Coo & Board Member
    Zero 2 Infinity Jul 2015 - Apr 2018
    Barberà Del Vallès, Barcelona, Es
    Zero2infinity is a private Spanish company developing technologies to enable cost-efficient access to Near-Space with zero-environmental impact flying solutions. Web : www.zero2infinity.spaceBloostar -> The Shortcut to OrbitFlying technical, scientific and commercial payloads to over 30km altitude is our current operational activity. We are ready to transform the launch industry for small payloads. This transformation does not happen in a day, our development is progressive, iterative and sustainable. We do not leave bridges half-built. Follow every step to orbit with us.Bloon -> The affordable "Overview Effect"Imagine your most graceful and pleasant journey. Imagine you are flying near space through the ozone layer and beyond till the edge of our atmosphere, bluish and thin - a delicate protection from the harshness of the Cosmos, but all caring for it. The most amazing views of our planet in her true glory from the edge of our world. Imagine the change to see how the stars and Sun blaze day and night. Now stop imagining; It is going to happen and you can be in it. It is calm, it is quiet, it is private, it is bloon. Discover it!
  • Nasa - National Aeronautics And Space Administration
    Senior Advisor Of Nasa Cross-Industry Innovation Summit
    Nasa - National Aeronautics And Space Administration Nov 2016 - Jun 2020
    Washington, Dc, Us
    Co-created NASA Cross Industry Innovation Summit (CIIS), engaging with élite groups of top innovation executives from around the world, to share emerging trends and innovation dynamics across industries.
  • Guudjob App
    Partner & Advisory Board Member
    Guudjob App Jul 2016 - Jun 2020
    Madrid, Comunidad De Madrid, Es
  • Customerville
    Advisory Board Member
    Customerville Jul 2016 - Jun 2020
    Linköping, Se
    Acquired by IFS
  • Bluesouth Drone Technologies
    Founder & Partner
    Bluesouth Drone Technologies Apr 2016 - Jun 2020
    Malaga, Malaga, Es
  • Pontem
    Founder & Partner
    Pontem Jul 2015 - Jun 2020
    Sevilla, Sevilla, Es
  • Latam Airlines
    Cdo
    Latam Airlines Feb 2018 - Mar 2020
    Las Condes, Región Metropolitana De Santiago, Cl
    Leading the Digital transformation of the airline while driving a customer-centric digital journey across the entire company.To guide, motivate, and inspire a well-oiled, grounded, and agile digital shop of more than five hundred talented professionals distributed across the entire continent.Accountable and responsible from ideation of the new and existing digital products to the maintenance and development of the cloud infrastructure and digital evolutive architecture across all markets.UX-Experimentation, Data-Driven decisions, centralized portfolio management, value-oriented execution merged with a collaborative risk tolerance within a culture of continuous deliveryRunning one of the biggest digital shops in Latin America with near 50 agile teams developing digital products through the implementation of design thinking and service design methodologies to prototype new POCs rapidly.# Figures:23 Sites (6 Languages)>2M. visits/day>300k. simultaneous peak users100% Hybrid Cloud Digital Airline (Multi-Region & Zone)>90 Digital Payment Methods>50% Total sales of the Airline> USD 4b/yr. of revenues170 M/yr. of Unique Users>35 M. of loyalty members (4th world’s biggest)50 Agile Teams (6 countries)>600 Team MembersUSD 100 M. Annual Budget>30 Daily Go-Live on average 2018/19 (DevSecOps)# Achievements:More than 40 new digital products developed+45% App Mobile Penetration+15% Visits>25% of Check-In Penetration>200% of Penetration of Ticket ChangesConception & Design of the biggest Payment Gateway in the region>80% of ancillary revenues>20% of OPEX & CAPEX reduction>50% of improvement of web performance100% digitalized portfolio management >30% of Funnel Sales conversionDefinition of Future Portfolio until June 2021
  • Mckinsey & Company
    Senior Advisor
    Mckinsey & Company Jul 2016 - Apr 2018
    Us
    Global TTL || Travel, Transport & Logistics
  • Asociación Dec
    Co-Founder & Vicepresident
    Asociación Dec Jun 2014 - Apr 2018
    Pozuelo De Alarcón, Community Of Madrid, Es
  • Iberia
    Vp Of Customer Experience
    Iberia Jul 2013 - Jul 2015
    Madrid, Madrid, Es
    Main responsibilities:- North Atlantic JB Steering Committee Member- IAG´s IT Comercial Advisory Board Member- Top Tier & Premium Services- Overall Airline´s Quality & Service Analysis- Customer Contact Centers: in-house & outsourced- CRM, Loyalty & Big Data developments- Complaints & Suggestions- Design and implementation of the CX ProgramsMain Achievements and industry recognition:- World´s best Skytrax rating improvement- 25pp of improvement of the NPS in 15 months- World´s first airline to activate Home Printed Bag Tag with Connecting Flights- World´s first airline to deploy a wearable native boarding card "SmartWatch"- World´s first airline broadcasting video streaming during flight with Google Glass - 30% reduction of Iberia´s MCT at his Hub (T4&T4s)- Future Travel Experience Award (2013)- Rated as the 4rd world´s most punctual airline ( 2013 )- Rated as the 3rd world´s most punctual airline ( 2014 ,5 months the first )
  • Iberia
    Transformation & Hub Development Director
    Iberia Oct 2010 - Jul 2013
    Madrid, Madrid, Es
    Main Achievements and industry recognition:-. Golden Fast Travel Award (2012)-. Future Travel Experience Award (2012)-. BIP : IATA´s Baggage Improvement Program recognition (2012)-. >60% of mishandling reduction within the period (2010-2013)-. Our terminal, T4,rated in Skytrax as the world´s 4th better one (2013)-. World´s first airline implementing the IPAD ( IBPAD & IBHELP ) for roving agents (2010)-. World´s first airline implementing a full mobile ramp process framework (2013)-. World´s first airline implementing a global HPBT solution " MyBagTag" (2013)-. Rated as the 2nd world´s airport terminal 2013 ( AirExperience )Main responsibilities & Key Figures:-. Responsible of Iberia´s Hub development. -. Daily Coordination with all stakeholders including the Airport Authority.-. Definition and implementation of Cross-Functional improvement Business-Plans-. Permanent Member of the Madrid-Barajas A-CDM Executive Committee-. Customer Services & Support : >500 employees-. Planning & Economic Control: ( 1000 GHE and >3500 MPE )-. Hub Control : Hub Control Center, allocation consoles, IT & BI Platform-. Development Programs and Operational Support
  • Iberia
    Madrid / Barajas Airport Director
    Iberia Sep 2009 - Oct 2010
    Madrid, Madrid, Es
    -. Responsible of the Ground Operations of Iberia´s Hub, -. Daily Operation responsible of 1000 flights. -. Overall budget responsibility of 300M€ /yr. & 3500 MPE.-. Responsible of above & below the wing airport operation-. Overall control of more than 2000 GHE ( motorized )
  • Iberia
    Operations & Production Hub Manager
    Iberia Feb 2008 - Sep 2009
    Madrid, Madrid, Es
    -. Responsible for the new IT & BI management platform at BJS airport.-. All operational departments under my responsibility: Above & Below the wings-. Daily responsible for the operational performance, directly in charge of > 3500 MPE-. Developed a transformation of all operations with a reduction of > 50% of the console roles.
  • Iberia
    New Developments & Innovation Airport Manager
    Iberia Mar 2006 - Feb 2008
    Madrid, Madrid, Es
    -. ORAT responsible of the Barajas new Terminal 4-. Business development and lean implementation airport responsible-. Business Intelligence airport responsible
  • Alg
    Transport & Infrastructure Consultant
    Alg Mar 2005 - Mar 2006
    Madrid, Madrid, Es
    Business Consultancy under Indra, focused on transport, operations management and logistics projects. Dimitris has joined project teams on bid development, feasibility studies and operations in the airport and airline sector.-. Team member responsible of the Iberia´s operational & physical T4 migration project.-. Definition and implementation of all T4 BHS activation & load tests.-. Definition and implementation the GHE nightly logistic to the new terminal-. Responsible of the physical migration the the new terminal-. Responsible of the mass media campaign during the collocation of the Airline
  • Getinsa
    Transport & Infrastructure Civil Engineering
    Getinsa Mar 2004 - Mar 2005
    Madrid, Es
  • Euroestudios S.L [ Sevilla ]
    Transport & Infrastructure Civil Engineeing
    Euroestudios S.L [ Sevilla ] Sep 2002 - Mar 2004
    Madrid, Madrid, Es
  • Marhnos [ México D.F ]
    Summer Intership [P.Management & Transport Concessions Department]
    Marhnos [ México D.F ] Jun 2001 - Oct 2001
    Miguel Hidalgo, Cdmx, Mx
    www.marhnos.com.mx

Dimitris Bountolos Skills

Airlines Airports Business Strategy Operations Management Innovation Airport Management Customer Experience Change Management Creative Vision Proactivity Cross Functional Team Leadership Strategic Planning Aviation Business Intelligence Project Management Strategy Airline Management Strategic Vision Innovation Management Operations Research Customer Service Management Business Change Management Operational Planning Innovation Development Airport Development Customer Oriented Scheduling Process Scheduler Internal Communications Customer Engagement Commercial Aviation Entrepreneurship Leadership Team Leadership Program Management Commitment Control It Operations Compliance Management Customer Satisfaction Space Operations

Dimitris Bountolos Education Details

  • Harvard Business School
    Harvard Business School
    Leading Global Businesses
  • Stanford University
    Stanford University
    Innovation
  • Esade
    Esade
    Leadership & Change Program
  • Iese Business School
    Iese Business School
    Management Development Program
  • Eoi Business School
    Eoi Business School
    Transport & Engineering Specialization
  • Universidad De Granada
    Universidad De Granada
    Transport & Infrastructure Specialization

Frequently Asked Questions about Dimitris Bountolos

What company does Dimitris Bountolos work for?

Dimitris Bountolos works for Ferrovial

What is Dimitris Bountolos's role at the current company?

Dimitris Bountolos's current role is Chief Information and Innovation Officer.

What is Dimitris Bountolos's email address?

Dimitris Bountolos's email address is d.****@****ail.com

What is Dimitris Bountolos's direct phone number?

Dimitris Bountolos's direct phone number is +562256*****

What schools did Dimitris Bountolos attend?

Dimitris Bountolos attended Harvard Business School, Stanford University, Esade, Iese Business School, Eoi Business School, Universidad De Granada.

What skills is Dimitris Bountolos known for?

Dimitris Bountolos has skills like Airlines, Airports, Business Strategy, Operations Management, Innovation, Airport Management, Customer Experience, Change Management, Creative Vision, Proactivity, Cross Functional Team Leadership, Strategic Planning.

Who are Dimitris Bountolos's colleagues?

Dimitris Bountolos's colleagues are Ignacio Jose De Lara Perez, Avelino Almeida, Carmen Cumplido Luque, Jasper Jones, Elio Zanda, Norberto Irezabal, Retuerto Cliente Planningfutbol.

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