David Bryan Reinhold Email & Phone Number

Austin, Tx, Us

Execute operations/HR programs for nine cafes at Meta (Facebook). Mobilize 200+ employees and optimize payroll. Advise leadership in operations, talent management, culture and DEI. Oversee eight direct reports in operations, front house management, HR functions, purchasing, global payments and procurement. Negotiate multi-million-dollar contracts, meeting budget and service requirements. Reduce downtime in Workers’ Comp cases and identify potential fraud. Promoted to head of operations in 2022, reporting directly to the CEO.Accomplishments:➤ Spearheaded new HR programs to enable a 186% revenue increase, 400% employee growth and improved culture. ➤ Directed recruitment, onboarding, training, employee relations, performance management and compensation. ➤ Defined policies, employee rights (EEOC) and employer legal obligations in the first employee handbook. ➤ Saved $1 million+ in company insurance costs within five years through the transition to captive insurance.➤ Revamped operations to ensure the safety of kitchen staff and clients’ employees amid the pandemic.➤ Restructured insurance benefits, HSA, 401K and HRIS for new company spin-off in 2022.

Planned HR operations for new/existing clients and locations. Executed pay/benefits administration, policy compliance, employee relationships and assistance, and Workers’ Compensation administration. Resolved EEOC claims and represented company position in formal complaints. Coached leadership to advance organization development. Improved food quality through service training programs. Adjusted staffing models to optimize service. Accomplishments: ➤ Eliminated HRIS and payroll errors by 85% in the transition to new HRIS. Directed change management efforts, supported associates in a self-service model, reduced pain points and minimized paper checks.➤ Reduced overtime payroll to less than 2% within six months in collaboration with operations leaders.➤ Restructured benefits, reducing premiums by 24% and remained Affordable Care Act (ACA) compliant. ➤ Planned two-day leadership retreat to improve productivity and collaboration among mid-level managers. ➤ Facilitated rapid, emergency health benefits enrollment. Brokered new medical coverage and expedited benefits enrollment, minimized the gap in noncoverage and remained compliant with ACA requirements. ➤ Navigated reduction in force (RIF), followed legal and compliance requirements and guided employees.

92866 Issy Les Moulineaux Cedex 9, Fr

Led HR programs, service delivery and culture change for hospital cafeteria service. Initially located at a community hospital, supporting a move to a new facility. Later, I was selected to lead HR at Memorial Hermann Health System (MHHS), a high-profile city hospital with 750+ food service employees. I oversaw all HR functions in both hospitals, including compensation, benefits, performance management, talent acquisition, onboarding and training. Coached leadership on key issues for employee relations, leave, Workers’ Comp and all EEOC-related questions. Accomplishments: ➤ Boosted patient satisfaction from 4% to 95% through improved food quality and customized room service.➤ Improved employee retention and morale by 20 percentage points through onboarding, training and retention initiatives.➤ Reduced employee leave of absence (LOA) by coaching management on employee restriction options.

Los Angeles, Ca, Us

Bethesda , Md, Us

Bachelor’S Degree, Hospitality Administration/Management

Associate Of Science, Hotel, Motel, And Restaurant Management