Principal Application Engineer
Current• Develop the product vision and work closely with CPO and CEO to incorporate key time to market objectives• Oversee the development of product specifications, requirements, documentation, and release timeline for products transitioning to new technologies• Define KPIs to track development progress against and use data driven insights to make informed decisions and course corrections• Align development teams in the US and internationally for product migration to new technologies• Coordinate with sales and marketing team to align new product features with GTM strategies and marketing content• Maintaining constant surveillance on and understanding customer “pain points” through check-ins with technical support group, customer surveys and one-on-one customer interviews• Create, manage and prioritize product backlogs• Demonstrate industry leading technical support for customers