D. Bruce Curtis Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona Area

Cyber Security and Data Services - DataOps, DefCon, DevSecOps, GeoIP, InfoSec, IPSec, OffSec, SAN, OpSec, SysOp ,STaaS• Startup Development: Successfully built an Internet technology and network construction venture from the ground up, achieving profitable growth and market recognition. • Business Planning: Developed comprehensive annual business plans, feasibility studies, and company budgets to ensure sustainable business growth and operational efficiency. • Strategic & Tactical Planning: Conducted extensive corporate strategic and tactical planning, aligning company objectives with market trends and customer needs. • Network Design & Implementation: Designed and implemented multiple telecom and computer networks for private clients, businesses, and government offices, providing tailored solutions that enhanced operational productivity, connectivity and efficiency. • Web Development & Corporate Planning: Led online web development projects and facilitated strategic corporate planning initiatives, enhancing company and client online presence and strategic direction. • Client Support & Problem Solving: Delivered exceptional internet and computer support services to business and government clients, focusing on cost-effective and efficient problem-solving strategies and solutions.

Phoenix, Arizona Area

Specialty Client Contact Associate

Arkansas-Arizona-California-Florida-Georgia-Nevada-Oklahom-Texas.

Sales Campaigns: Pioneered the “Instant Install” sales campaigns, revolutionizing the cable TV installation process and driving significant customer acquisition and satisfaction. • Internet Over Cable: Spearheaded the Internet Over Cable project for TCI, Inc. in Redwood City & Palo Alto, CA (1991-1992), laying the groundwork for integrating internet services with CATV. • Community Initiatives: Successfully implemented Toys-for-Tots campaigns for several cable companies, enhancing community engagement and corporate social responsibility. • Performance Improvement: Evaluated and improved cable TV properties and portfolios, reducing subscriber churn by up to 50% and increasing sales across multiple cable television systems and multiple cable TV companies. • Comprehensive Services: Provided design, installation, maintenance, sales and customer auditing services for numerous cable television companies, delivering high-quality solutions superior customer service and support. • Broad Clientele: Delivered sales, marketing, and installation services to over one million cable television subscribers across various states including Arkansas, Arizona, California, Florida, Georgia, Nevada, Oklahoma, and Texas. • Contract Management: Created and managed competitive bid processes for numerous contracts, ensuring favorable terms and successful project outcomes early or on time delivery and metrics. • Team Leadership: Managed sales teams ranging from three to five salespeople, driving performance and achieving sales targets through effective leadership and strategy. • Turnaround Leadership: Led financially unstable cable TV properties through aggressive acquisition, turnaround strategies and process re-engineering. Resulting in total company net value growth from basis of $24M to increases exceeding $84M. Led company income growth from < $24K >monthly loss to a NIAT of 3%. Empire Communications (Cablevision of TX/NY) 1983-1986

Satsuma-Addicks-Fairbanks-Fm1960, Houston, Tx

Residential Real Estate Sales And Development: Partnered in the development and sale of residential real estate projects, focusing on both new developments and existing properties in the Satsuma-Addicks-Fairbanks-FM1960 area of Houston, TX. • Strategic Business Relationships: Established and maintained strategic business relationships with brokers and agents to secure early access to prime development sites, thereby expanding new and existing business opportunities. • Office Management and Supervision: Managed and supervised one of three Century 21 offices, overseeing daily operations and ensuring high performance and compliance with industry standards. • Market Trend Evaluation: Evaluated competitive market trends and implemented effective product positioning strategies, ensuring long-term sustainable growth in a highly volatile competitive market. • Real Estate Sales and Marketing: Successfully assessed, marketed, and sold both resale and new upscale residential homes, achieving significant sales targets and customer satisfaction.This role involved comprehensive management, strategic planning, and sales expertise, contributing to the successful development and marketing of residential real estate projects and enhancing the company's market presence.

United States

Assistant Parts Manager Inventory Management: Assisted in managing inventory for automotive parts, ensuring accurate stock levels, timely replenishment, and minimizing overstock or shortages. Order Processing: Handled the processing of parts orders, coordinating with suppliers and vendors to ensure timely delivery and maintaining strong supplier relationships. Customer Service: Provided exceptional customer service to clients, assisting them in identifying and procuring the correct parts for their needs, and resolving any issues or concerns promptly. Sales Support: Supported the sales team by providing product knowledge, pricing information, and availability updates, contributing to sales strategies and customer satisfaction. Data Entry and Record Keeping: Maintained detailed records of inventory transactions, sales, and orders, ensuring accurate data entry and documentation for reporting and analysis. Team Collaboration: Worked closely with the parts manager and other team members to streamline operations, improve processes, and achieve departmental goals. Market Research: Conducted research on market trends and competitor offerings to inform purchasing decisions and maintain competitive pricing and product availability. Training and Supervision: Assisted in training new employees on parts inventory systems and procedures, ensuring a knowledgeable and efficient team. Operational Efficiency: Implemented strategies to improve operational efficiency, such as optimizing storage solutions and automating routine tasks.This role has provided me with extensive experience in inventory management, customer service, and team collaboration, essential for ensuring the smooth operation of a parts department and contributing to overall business success.

United States

• Department Leadership: Led the parts department, overseeing all operations including inventory management, order processing, and customer service to ensure efficient and effective department performance. • Inventory Control: Managed inventory levels meticulously, conducting regular audits, optimizing stock levels, and implementing inventory control measures to reduce shrinkage and increase turnover. • Supplier Relations: Established and maintained strong relationships with suppliers and vendors, negotiating favorable terms and ensuring timely procurement of parts to meet customer demands. • Sales and Profitability: Developed and executed sales strategies to drive revenue growth, including promotional activities, pricing strategies, and customer loyalty programs. • Customer Service Excellence: Ensured high levels of customer satisfaction by training staff to provide knowledgeable and friendly service, resolving customer issues promptly, and maintaining a well-organized and accessible parts inventory. • Team Management: Recruited, trained, and supervised parts department staff, fostering a positive work environment and encouraging professional development to build a high-performing team. • Financial Oversight: Managed the department's budget, tracking expenses, revenue, and profitability, and preparing financial reports to inform strategic decisions and demonstrate departmental performance. • Process Improvement: Implemented process improvements to enhance operational efficiency, such as introducing automated inventory systems and optimizing storage solutions. • Compliance and Safety: Ensured compliance with all relevant regulations and company policies, maintaining a safe and organized workspace for staff and customers. • Performance Analysis: Analyzed sales and inventory data to identify trends, forecast demand, and make informed decisions to improve the department's performance.

Real Estate

Sales, How To Win Friends & Influence People

Boot Camp