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Donna Buchanan is a Experienced Retail Leader.
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District Vice PresidentMacy'S 2009 - Apr 2016Successfully managed (13) Cleveland Macy’s Department store locations and a District Team with sales volume of $210 million. Responsible for driving sales, profit, credit, turnover and customer experience results for the District.* Exceeded customer expectations and ranked #1 in Net Promoter Score within the North Central Region & #1 within all of Macy’s Department Stores. * Cultivated strong partnerships within the organization to identify new localized assortments for the Cleveland stores in response to the voice of the customer.Achieved #1 Engagement Score within the North Central Region, with a 4 pt improvement to last year; ranked 7 of 69 Districts within Macy’s. -
Regional Vice PresidentMacys Central 2006 - 2009Managed top line sales and profit growth for 18 stores located in Tennessee, North Carolina & Kentucky totaling $350. million. Ensured goals for the Region aligned with the organizations strategy. * Successfully transitioned former May Department Stores in Nashville to Macy’s during 2006 May/Macy’s merger. * Elevated store performance metrics, presentations, and customer expectations resulting in consistently achieving sales and profit performance to plan.* Consistently delivered #1 Customer Service scores within the Macy’s South Region.* Prioritized talent development and succession planning; upgraded the quality of the team.
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Regional Vice President Baltimore/Delaware/WashingtonHecht'S / Strawbridge'S 2001 - 2006Managed the financial, operational & merchandising functions for 14 Hecht/Strawbridges store locations in Baltimore, MD, Harrisburg, PA and Wilmington, Del. Totaling $400M. * Delivered top line sales and profit growth by gaining support and commitment from key stakeholders to achieve the regions objectives. * Exceeded Customer Service Scores, year over year ranking #1 in the company.
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Vice President Store ManagerMay Department Stores Jan 1994 - Jan 2001* Successfully managed 5 separate locations over the span of 7 years.* Last assignment was elevation into $90 million flagship store, Tyson’s Corner before being promoted to Regional Vice President Stores.
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Frequently Asked Questions about Donna Buchanan
What is Donna Buchanan's role at the current company?
Donna Buchanan's current role is Experienced Retail Leader.
What is Donna Buchanan's email address?
Donna Buchanan's email address is do****@****cys.com
What is Donna Buchanan's direct phone number?
Donna Buchanan's direct phone number is +151357*****
What skills is Donna Buchanan known for?
Donna Buchanan has skills like Store Management, Retail, Assortment, Visual Merchandising, Merchandising, Trend Analysis, Loss Prevention, Human Resources, Cpfr, Customer Satisfaction, Profit, Selling.
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3georgia.ja.org, georgia.ja.org, georgia.ja.org3 +167865XXXXX
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Donna Buchanan
Disease Management Coordinator, Msn With Wvu Medicine, Population HealthWaynesburg, Pa11yahoo.com, yahoo.com, alltel.net, msn.com, iwon.com, bellsouth.net, netscape.net, jackpot.com, twcny.rr.com, yahoo.com, wvumedicine.org3 +172435XXXXX
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Donna Buchanan
Strategic Leader | Non-Profit | Community Leader | Management | Chief Executive And Operations Officer | FundraisingAtlanta, Ga3unitedwayatlanta.org, georgia.ja.org, gsu.edu2 +140450XXXXX
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Donna Buchanan
Helping People Plan Their Financial Futures | Comprehensive Financial Plans, Retirement Strategy & Investment ManagementBaltimore City County, Md3aol.com, verizon.net, investmentwatchllc.com2 +141044XXXXX
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