Diane Burkert Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

Excited to be part of the SF Symphony Patron Services team under Hilda Kissane! Lots of great energy from the box office team, the musicians, and our patrons. Member of contract negotiation committee. Assist shop steward as needed.Working in Davies Symphony Hall while the musicians are rehearsing is magical! Check us out!sfsymphony.org

San Francisco, California, United States

San Francisco, Ca

Excited to work in San Francisco's beautiful City Hall with the Department of Elections. Rejoining the Voter Data Analysis team. We support all of the Vote by Mail processes. For the upcoming November election, 100% of registered voters in San Francisco will receive their ballots by mail. Looking forward to supporting all of the processes and enabling a free, fair and functional election!Our department supports the goal to ensure proper maintenance and delivery of voter data… Show more Excited to work in San Francisco's beautiful City Hall with the Department of Elections. Rejoining the Voter Data Analysis team. We support all of the Vote by Mail processes. For the upcoming November election, 100% of registered voters in San Francisco will receive their ballots by mail. Looking forward to supporting all of the processes and enabling a free, fair and functional election!Our department supports the goal to ensure proper maintenance and delivery of voter data, services, and programs by enhancing the quality, and improving maintenance of voter registration data and services.Processed over 20,000 COVR (California Online Voter Registration) transactions in support of the November 2020 election.Every voice counts. Vote!! Show less

San Francisco, Ca

- As part of the On The Road leadership team, have responsibility for driver success and maintaining a positive driver experience.- Plan, direct, supervise and control the execution of all business, technical, and fiscal functions of the delivery station On-road operations.- Champion excellent driver and customer experience while continuously improving Amazon’s last mile on road performance. - Act as Subject matter expert for all Delivery Associates and Delivery Service… Show more - As part of the On The Road leadership team, have responsibility for driver success and maintaining a positive driver experience.- Plan, direct, supervise and control the execution of all business, technical, and fiscal functions of the delivery station On-road operations.- Champion excellent driver and customer experience while continuously improving Amazon’s last mile on road performance. - Act as Subject matter expert for all Delivery Associates and Delivery Service Partner process areas. Manage Driver and DSP relationships and measure and evaluate those partnerships on a regular basis. Show less

Walnut Creek, California, United States

Initially elected as Secretary of a brand new townhouse community in Walnut Creek, CA.Quicky promoted to President while keeping the Secretary role. Managed quarterly meetings. Produced minutes. Conducted walk-throughs with Landscaping staff. Created a cohesive community amongst the Silver Trial neighbors.Successfully managed dues with no increase in years 2 & 3. Stepped down after I no longer worked/lived in Walnut Creek, Ca.

Walnut Creek, Ca

Responsible for:- Service Desk- Service Catalog- Service Request Fulfillment- Desktop Support for the enterprise- Certification Services/Integration Lab- Security Vulnerability Patching/Compliance- Deskside Engineering- Managed Print Services- Hardware Lifecycle Management- Internal change management- IT Communications - End user education

Direct report to the CIO. Accountable for IT customer satisfaction with senior-level executives across the Shared Services (Finance, HR, IT, Legal) and Channel (Contact Center, Internet) organizations. Managing a team of 10 on execution of 7 sub-processes to support business propositions, service level agreements, IT communications, service marketing, and issue management. Key to success is relationship with internal operational team and understanding of business customer drivers.

San Francisco, California

Oversight of the day-to-day production operation of CSAA’s computing environment. Success is measured on the ability to collaborate in a multi-vendor outsourced arrangement. Specific areas of responsibility: Asset Management, Change Management, IT Communications, Incident Management, Disaster Recovery. Managing people, process, & financials.

San Francisco, California

Working for the VP of Corporate Networking Services led projects to install a Change Management system, Incident tracking system and the ATM network rollout project all to success.

Essentials Of Union Leadership, Iatse Specific Union Leadership

Activities and Societies: - Completed Leadership Theories & Styles

Process Mastery, Business Process Design

www.hammerandco.com

Foundations Certification, It Infrastructure Library (Itil)

Activities and Societies: http://www.exin-exams.com/ This certification changed my life! :) My favorite quote: The definition.

Pmp, Project Management

Actively maintain project management professional certification

Ms, Telecommunications Management

Bs, Information Systems Management

Education record