Doug Busley Email & Phone Number

Danville, CA, US

San Francisco, California, US

• Setting the strategic direction for the Messaging pillar of Product Engineering which include Mobile, Channels, Journeys, and Campaigns
• Leading an organization of 25 reports total (direct and indirect)
• Delivered on several high profile feature developments in all areas of the pillar to increase ARR by $115MM+
• Guided team through several scaling and reliability upgrades including some major architecture reworks to scale our application more effectively

San Francisco, California, US

• Recruited, hired, and onboarded 9 new Software Engineers and 2 Engineering Managers
• Leading a team of 15 Engineers and 2 Engineering Managers to grow and maintain the Workflows product
• Successfully ran an intern program for 12 interns which resulted in 9 entry level FTE hires
• Reinventing the UI to provide a better user experience and modernize from Angular to React Working with the product and design teams to scope and estimate delivery into quarterly buckets Delivered a limited beta.
• Replacing queueing and database systems to prepare for large enterprise scale
• Reorganized the team to ensure processes scale with massive team growth

• Contract with Bridge2 Solutions inc
• Technical lead for a re-platforming of a legacy platform for digital currencyand asset management tool using Java Spring Boot and Azure
• Scrum Master for 2 scrum teams spanning 4 time zones
• Creating APIs for a major food chain to integrate with our application to allowpurchases at their restaurants
• Implementing a person-to-person transfer service that will work for both USDollars and Bitcoin
• Developing an API to purchase and sell BitcoinDNA Busley LLC Products

Redwood City, CA, US

• Led a team of 12 FTEs and 6 contractors that created consumer facing and internally facing systems
• Participated in scoping and planning of Product and Engineering Roadmaps
• Restructured hiring process to better attract and hire talented engineers whilesuccessfully hiring and onboarding 3 Software Engineers
• Finalized a career lattice to give direction to Software Engineers on how tounderstand their current progress and grow their career
• Created operational metrics to increase transparency on the latency andavailability of our systems
• Introduced standard scrum practices to show better transparency to thestakeholders and ensure that we continued to stay on the right track (e.g. Demo)

San Francisco, CA, US

• Led a team of over 20 engineers including two offshore teams
• Was actively engaged in the hiring process for the team, building it fromscratch
• Represented Engineering in quarterly planning sessions to size epics at a highlevel
• Provided guidance and leadership in company-wide development practices
• Member of Architecture Committee
• Led initiatives to standardize removal of PII inside logging statements and patterns for Circuit Breakers

Pleasanton, California, US

• Led a team of 10+ engineers on the ordering and fulfillment platform
• Shepherded employees through various parts of the immigration process
• Held regular one-on-one sessions and bi-annual performance reviews to growengineers in their technical career path
• Actively engaged in hiring process, recruiting graduates from local colleges andseasoned engineers
• Fixed a broken code merging process which resulted in complicated processesto revert commits, which often delayed releases
• Onboarded more than 30 gift card distribution partners within last ninemonths, resulting in a revenue increase of 30%

Oakland, California, US

• Leading a development project consisting of five developers which includes both web services and batch programs, utilizing CC&B Configuration Tools and Java Spring Batch
• Performed a rotational assignment consisting of major changes to an existing Nuance IVR solution
• Mentored three Senior Developers throughout the project
• Created a Maven POM file to automate the deployment of the IVR to Tomcat Application Servers while integrating an existing Ant script
• Scheduled IVR batch jobs using Quartz
• Designed and developed a Spring MVC application, enabling the operations team to change IVR configurations without calling the on-call programmer

US

• Designed and developed message flows using IBM Websphere Message Broker
• Elected to the Development Expert Team to teach other developers best practices for using IBM Websphere Message Broker
• Wrote validation scripts and custom modules for Ascent Capture using VB 6.0 and C#.Net
• Created a validation and automation script which saved Scan Specialists from having to manually validate OCR results
• Produced batch programs for IBM DB2 Content Manager using Java
• Excelled in replacing a Senior Developer who left the company without any turnover or training in the IBM DB2 Content Manager API

Mba, It Management

Computer Science, Software Engineering