Aaron H.

Aaron H. Email and Phone Number

Experienced Community Manager - Online Communities | Program Coordinator, C-level Admin, and Events Management
Aaron H.'s Location
San Jose, California, United States, United States
Aaron H.'s Contact Details

Aaron H. work email

Aaron H. personal email

About Aaron H.

As an online community manager, I leverage my expertise in online communities and customer support to create engaging and informative content, foster positive interactions, and resolve issues for various platforms and audiences. I have 8 years of experience in this field, working for leading tech companies such as eBay, Adobe, and Sun Microsystems, as well as managing and contributing to online technical communities and social media streams.I also have 10 years of experience as a project and administrative support professional, supporting director-level, EVP-level, and C-level executives in top-tier tech companies such as Sun, Boeing, HP, and SAP. I have proven skills in project coordination, events management, trade show staffing, and data analysis, using tools such as SharePoint, OneNote, Excel, and Qlikview. I am a former Navy officer, with a strong work ethic and attention to detail.

Aaron H.'s Current Company Details

Experienced Community Manager - Online Communities | Program Coordinator, C-level Admin, and Events Management
Aaron H. Work Experience Details
  • Sap
    Project Coordinator
    Sap Feb 2016 - May 2016
    Palo Alto
    A short-term 4-month assignment consisting of project and administrative support which culminated in an invitation as a show staffer at SAP’s “SAPPHIRE NOW 2016” conference in Orlando FL. Reference Ltr: http://adobe.ly/1VlS5Lt Highlights:- Quickly learned SAP's Proprietary Content Management System (eCMS); Updated SAPPHIRE Speaker and conference session details. Issued invitations to Conference Speaker's Resource Center.- Direct Customer Facing Activities: Resolved Conference Speaker and Registration issues via timely email responses with customers and C-Level participants.- Streamlined Manual Report generation from Content Management System, by creating Excel Formulas (VLOOKUP, IF-Then, Matrix equations) to report on session submission status, speaker requirements, etc.. Cut time of manual sorting and Analysis process by 75%.- Participated and spoke in weekly conference status meetings with conference organizers and content track leads to report on status of milestones to website go-live date. - Worked with Events Staff to create Adobe Connect training videos for complex, sometimes ambiguous, processes associated with their Content Management System. "Leaving it Better" for the next contractor, who will do similar tasks in 2017.- Team Player! Backfilled for 2nd contractor who resigned (1) week into the assignment. Professionally, did the work of (2) contractors; no questions asked.
  • Hewlett-Packard
    Program Coordinator It
    Hewlett-Packard Jul 2015 - Nov 2015
    Palo Alto, Ca
    Was brought on to assist with HP's Company Separation Activities. Worked for the VP of Information Management and his Chief of Staff. I was tasked to do an independent Program Assessment of the Software Entitlement and Licensing Project that was missing program deliverable dates. Interviewed Agile and Waterfall software development teams in India, Mexico, China, and the US. Worked in tandem with a PMP Program Manager to document the assessment. Heavy use of SharePoint, OneNote, and created SP SitePages +Project timeline widgets. Additionally, I was involved with Qlikview dashboard migration project contacted business segments to move their licenses in order to save $2Mil in Company Separation costs. Attended basic user course for: QlikView Business Intelligence Software. Contract was ended pre-maturely due to shifting Separation budget priorities. Made the most of my short sprint at HP. Great Assignment! Great People @HP.
  • Motorola Solutions
    Program Management Office Pmo Coordinator
    Motorola Solutions Jul 2014 - Jul 2015
    San Jose, Ca
    Brought on-board to help the PMO office wrangle budgets, statements of work, purchase orders, and merger related activities. The MISSION: Save the Director's sanity and his Program Manager's time. Here's how I helped:- Gatekeeper for Motorola’s Enterprise Network Computing division $38M OPEX Spending Plan (.xlsm). Processed over 300+ Purchase Requisitions (PRs); saved the PMO Director over 40 hrs/quarter in processing/corrections + identified a gap in manager training.- Led routine budget scrubs of Engineering Project Expenses to keep Engineering from underspending/overspending.- Persistent followup with delinquent engineers not booking project time in Oracle Primavera. Aided in Project Costing/Forecasting reliability. Save PMO Director’s time.- Took Charge of a broken Statement of Work (SOW) approval process; Set-Up SharePoint site page to better manage $1M in consultant and professional services fees.- Assisted in the Zebra product portfolio Post-Merger rebranding, which included removing Motorola Trademarks from physical parts/inventory; scrapping obsolete product and updating the WiNG Operating System (software) user interface.After 12 busy months on assignment, the company was unable to convert my position to a full time position. What I learned at this assignment:- What really goes on in those software development engineering meetings?- What is Product LifeCyle Management?. What happens when agile software development goes awry?- New advanced tricks in Excel (VLookUp, Pivot Tables, SumIFs, Macros,etc).- Updated MS SharePoint skills. Learned new software: Oracle Primavera; Tigers Purchasing System; OB10 Electronic Payment System-Tungsten; Oracle Agile; HP Quality Center; & MS Office365.
  • Adobe Systems
    Community Manager - North American Adobe User Groups
    Adobe Systems Mar 2010 - Apr 2013
    San Jose, Ca
    My specialty is the care and feeding of user groups and communities. I put those skills to work during the last 3 enriching years as Adobe's North American Community Manager. During my term, I focused heavily on cross-functional relationship(s) with internal product teams to link them to developers, creatives, user groups, freelancers and Community Professionals. I also persuaded multiple User Groups in the same market to work cooperatively amongst themselves and to support larger Product Launch initiatives (i.e. the #CreateNOW & #CreativeSuite 6 tours). Connecting User Groups to each other allowed them to pool their resources & community share to stage bigger and more relevant events for all its members. Throughout all these activities, I was developing long-lasting relationships. I also brought new speaking talent into the community eco-system. Duties included: day-to-day aspects of event planning support for 300+ User Groups & customer facing events across North America; online content creation; monitoring social media streams & @adobegroups twitter handle; arranging for speaker travel; helping group managers with venue funding; leading the promotion + attending their events. I also published community trip reports via community team blog and posted YouTube videos. All this feedback was presented to Adobe's Marketing Teams to help them better understand what users wanted and needed from their products without the "whitewashing" that can often happen in marketing focus groups.
  • Sun Microsystems
    Java User Group Program Coordinator
    Sun Microsystems Mar 2005 - Feb 2010
    Menlo Park, Ca
    I was a Program Coordinator who spent (5) years assisting Sun's Technology Outreach, OpenSource & Developer Programs. In that time, I coordinated & facilitated (FIVE) "Community Corners" at the JavaOne (2006-10) conference. "The Community Corner" was where conference goers could network with their peers, listen in to impromptu lightening talks, meet Java Luminaries & Members of Sun's Java Engineering team or just simply network with like-minded "JAVA-holics". I also facilitated similar Networking Events & "Birds-of-a-Feather" session at the largest Java Conference in Europe: www.devoxx.com which still continues to this day and arranged for early funding of this conference. Here are the Program(s) that I ran, facilitated or founded: - Java User Groups - http://community.java.net/jugs/- Java Champions - https://java-champions.dev.java.net/- Sun Tech Days - http://developers.sun.com/events/techdays/speakers/index.html- NetBeans Dream Team - http://dreamteam.netbeans.org- OpenSolaris User Groups - http://www.opensolaris.org/advocacyMy time at Sun was a rewarding experience, I learned how to be a Community Manager, how to speak/engage with the developer mind-set, Drive Social Media Engagements to influence others, and I got to work with "Sun Fellow" James Gosling (the inventor of Java)....which is a dream job for many techno-geeks and developers. My experiences at Sun helped me network with over 400+ Developers/Designers/System Architects/IT Integrators. Sadly, when Oracle purchased Sun in 2009, I was made "redundant".
  • Nummi
    Administrative Consultant
    Nummi Feb 2005 - Mar 2005
    short-term-temp. Administrative Consultant – Assisted the HR mgr and Facilities Operation Mgr with various administrative tasks. Premier is an onsite contractor for New United Motors Manufacturing Inc. Assisted Mgr by gathering financial data for upcoming contract negotiations and cost savings initiatives.
  • Hitachi Data Systems
    Admin Asst - Ceo'S Office
    Hitachi Data Systems Dec 2004 - Jan 2005
    Administrative Assistant to CEO-COO office. -Performed MS Word mail-merge from executive's MS Outlook contact folder to create over 1000 holiday mailings to constituents and employees. Good quick assignment in a CEO's office
  • Hudson Financial Services
    Sox Consultant
    Hudson Financial Services Oct 2004 - Jan 2005
    SOX Consultant – Assisted a finance controller with his company's Sarbanes-Oxley initiative. Responsible for rewriting and formatting narratives, critical control matrices, critical control check sheets, SOX testing schedule, and business process flowcharts using Visio. Assisted Asst. Division Controller and his team with their review of SOX related materials & audits. Uploaded completed audit documents to corp SOX web-based library & database.
  • Discopylabs
    Administative Coordinator
    Discopylabs Apr 2004 - Aug 2004
    Very small (family-run) CD-duplication and product packaging company servicing Lexar Media and Symantec. Assigned to a senior operations director. Accomplishments:- Directed a "Tiger Team" of San Jose State summer interns. Team designed, developed, and delivered work instructions, procedures and common forms for the company's annual ISO 9000 audit. Documents migrated to a new Windows Sharepoint server. - Analyzed and evaluated data extracted from DCL's JD Edwards OneWorld MRP distribution database for ad-hoc projects.
  • Northrop Grumman Marine Systems
    Administrative Assistant
    Northrop Grumman Marine Systems Jun 2003 - Apr 2004
    Supported an Electrical Systems Engineering Dept; Govt Defense Contractor - Trident Missile Launch Systems. Accomplishments:- #1 Priority: Administer $267k/yr blanket purchase order program for the systems engineering department. Created annual blanket PO's, tracked RFQs, placed orders, approved invoices, managed spending spreadsheets, & improved vendor relations. - Facilitated support for a large government program/defense contractor program review (onsite). Prepared meeting minutes; ordered lunch; secured presentation equipment; coordinated security "request to visit" letters; & escorted visitors.
  • Boeing
    Program Administrator
    Boeing Mar 2002 - Apr 2003
    Gr8t Assignment! Supported a Boeing program field office and Program Manager at the Lockheed Sunnyvale CA campus (Moffett Field). Assisted Boeing engineering team supporting a missile defense project (Payload Launch Vehicle).Accomplishments:- Maintained MS Access database of engineering task items for a engineering team. Tasks streamlined & distributed (e-mailed) automatically from Access via a software "hook" into MS Outlook. - Planned weekly team meetings. Prepared Contract Award Letters. Captured meeting notes & action items with sub-contractors Lockheed Martin and Raytheon.. - Performed limited PC Help Desk & desktop support functions for the onsite Boeing team; installed VPN client; re-imaged desktop PCs, setup user's e-mail, installed software; acted as onsite IT support interface.- DOD security clearance. Knowledgeable about security clearance processing, transfers & site visits. - Coordinated successful office move; telco, network data connectivity, and cubicle planning.- Backfilled for scheduler; MS Project and Fast-Track scheduling software.
  • Exodus Communications
    Facilities & Data Center Project Coordinator
    Exodus Communications Jul 2001 - Jan 2002
    Santa Clara, Ca
    Exodus acquired GlobalCenter. Participated in a wild "start-up" ride at GlobalCenter (a datacenter company) and its (3) mergers with Frontier Communications, GlobalCrossing, and Exodus Communications. I was then promoted to Administrative & Project Coordinator, Data Center Facilities. Tasks:- Assisted the Finance departments and key executive management in developing and prioritizing key capital improvements and contingency planning- Assisted incoming executive team that was set to transition the company for acquisition.
  • Global Crossing
    Executive Administrative Assistant
    Global Crossing Aug 1999 - Jul 2001
    Sunnyvale, Ca
    Global Center was initially a division of Frontier Communication. At the time GC was spun-off as its own company I assisted (3) successive VP of Data Center Operations. It was a wild "start-up" ride and very rewarding. I assisted Executives with operations planning during the company’s (3) mergers. (Frontier Communications, GlobalCrossing, and finally Exodus Communications. In addition to my Exec Admin duties supporting the VP of Data Center Ops; I worked cross-functionally managing Purchase Order, Capital Budget Memos, and Customer Crisis-Resolution during an ambitious datacenter and fiber-optic communications assets and buildout. Notable Tasks:- Coordinated pre & post merger activities. - Mitigated over $9+ million in disputed merger payables. - Constructed the SG&A operational $65 Mil budget in Excel spreadsheets working closely with a Finance Analyst.
  • Knight Ridder
    Exec Admin To Cio
    Knight Ridder Feb 1999 - Feb 2000
    San Jose, California, United States
    When Knight Ridder transferred their corporate headquarters from Miami to San Jose, I was part of an admin team that helped them move into the Knight Ridder building in downtown San Jose, Because of my background in Tech, I was assigned to the CIO who was ramping up the KnightRidder Digital business to compete against Monster.com and eBay.com. I had just come from an eBay assignment. Primary duties: Assisting with Board presentations, capital budget memos for IT equipment, C-level scheduling in Outlook, working with a team of Admins. I was the only male admin, but I worked well with others.
  • Ebay Inc
    Trust & Safety Community Watch Vero
    Ebay Inc 1998 - 1999
    eBay Customer support dealing with Verified Rights Owners inquiries to auction items that were infringing on intellectual property IP rights.

Aaron H. Skills

Leadership Capital Budgeting Social Media Distributed Systems Illustrator Data Center Web Content Open Source Html 5 Web Applications Event Planning Adobe Creative Cloud Photoshop Web Design Blogging Start Ups Community Organizing Social Media Outreach Agile Methodologies Community Engagement Process Improvement Adobe Connect Visio Developer Relations Community Development Premiere Pro Mobile Applications Java Xml Program Management Business Process Cross Functional Team Leadership Adobe Creative Cloud For Teams Ms Project Community Management Budget Process Project Planning Events Coordination Css Management Project Management Purchasing Processes Software Development Adobe Muse E Learning Adobe Captivate Adobe Creative Suite Live Events Integration Premiere Databases

Aaron H. Education Details

Frequently Asked Questions about Aaron H.

What is Aaron H.'s role at the current company?

Aaron H.'s current role is Experienced Community Manager - Online Communities | Program Coordinator, C-level Admin, and Events Management.

What is Aaron H.'s email address?

Aaron H.'s email address is dc****@****ail.com

What schools did Aaron H. attend?

Aaron H. attended San Jose State University, Univ Of California At Berkeley.

What skills is Aaron H. known for?

Aaron H. has skills like Leadership, Capital Budgeting, Social Media, Distributed Systems, Illustrator, Data Center, Web Content, Open Source, Html 5, Web Applications, Event Planning, Adobe Creative Cloud.

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