Computer Operations Specialist
CurrentAs a Computer Operations Specialist at Clallam County PUD No.1 my duties include:• Maintaining department supplies. • Precise time management for essential job functions.• Operating & troubleshooting multiple printers, envelope stuffers & mailing devices.• Monitor, maintain and verify the billing system to ensure accurate billing information. • Reviewing reports to maintain billing accuracy. • Department coordination with the intent to maintain billing accuracy. • Print, process & correct delinquent, cutoff and penalty notices. • Creating, monitoring and processing monthly bill cycle schedules.• Evaluating and modifying system functionality to improve efficiency and quality of service.• Analyze system and identify root cause of all issues and provide solutions to resolve all billing system issues.• Understand and adhere to Washington State's Public Utility District Administrative Codes as well as remain up to date on R.C.W's.