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Results-driven and accomplished professional with a strong track record of steering growth and profitability in assigned territories through global account management. With a proven ability to manage end-to-end account life cycles, excels in vision setting, strategy development, sales, post-sales implementation, and consumption.With over 25 years of experience, expertise lies in fostering collaboration across cross-functional teams, providing visionary leadership, and delivering innovative solutions that consistently surpass client expectations. Takes pride in success driving global account expansion and optimizing operational efficiency for sustained business success.Exceptional ability to build and nurture strong relationships at the executive level, ensuring long-term partnerships and unparalleled customer satisfaction.
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Global System IntegratorsDatalogicJupiter, Fl, Us -
Senior Global Account DirectorDiebold Nixdorf Apr 2018 - Mar 2024Jupiter, Florida, United StatesSuccessful Senior Global Account Director accountable for managing strategic partnerships with leading QSR hospitality brand. I accomplished targeted business objectives by coordinating overall activities associated with global contract compliance, expanding into new markets, and driving ongoing performance improvement.Here are the achievements from this role:• Achieved 30% expansion of solution presence in new global markets through effective communication with key stakeholders and active participation in customer RFx processes.• Boosted bottom-line margin program performance by 20% through rigorous analysis and consistent execution of continuous improvement initiatives. -
Account DirectorNcr Corporation Jun 2014 - Apr 2018Oro Valley, Arizona, United StatesDuring my tenure as an Account Director, I formulated solution strategy to address customer needs, yielding outstanding results and creating additional opportunities. I planned, developed, and executed strategic business initiatives aimed at expanding market share within key accounts. Simultaneously serving as Executive Service Manager.The values delivered in this role were: • Participated in NCR's year-over-year growth in hospitality sector, elevating market share and expanding account penetration with top global QSR customer.• Led strategic initiative for continuous hardware modernization of key technology and services, totaling $250M over five-year period. -
Executive Services ManagerNcr Corporation Mar 2011 - Aug 2017Plainfield, Illinois, United StatesAs an Executive Services Manager, I contributed thought leadership within NCR services, articulating and implementing services strategies to cultivate robust customer relationships and develop project plans aligned with program requirements. I collected and analyzed customer requirements to define project budget, plan resources, and facilitate startup. Simultaneously serving as Professional Services Consultant.A small selection of highlights from this role:• Orchestrated deployments for Fortune 100 retail and hospitality customers, ensuring successful execution.• Conducted comprehensive analysis of customer requirements to define project scope, allocate resources for planning, and facilitate a smooth transition to program startup. -
Professional Services ConsultantNcr Corporation Dec 2005 - Mar 2013Globally responsible for fulfilling Partnership and Services requirements to enable revenue growth via project needs assessment, product evaluation, implementation and continuous improvement in service delivery and total cost of operations. Achievements include:• Leading global efforts to obtain regional partnerships to provide emerging technologies support. • Optimizing the Performance for key Solutions, resulting in $5M cost reduction. -
Business Development ManagerNcr Corporation Sep 2001 - Dec 2005Plainfield, Illinois, United StatesManaged relationships with major strategic accounts, duties encompassed opportunity detection and overall planning, implementation, execution, controlling, and closeout of projects. Some accomplishments include:• Continuous Improvement in service approach to ensure customer satisfaction. • Program managed multiple nationwide IT projects valued over $2M each. -
Solution PartnerNcr Corporation Jun 1998 - Sep 2001Mexico City, MexicoResponsible for formulating, developing, and implementing all kinds of technical projects, from the smallest to the largest. Highlights of the role:• Established Country Partnership for Mexico with major OEM and other service delivery organizations.• Closed and implemented multinational projects valued over US$25M each per year. -
It Solution SupportUop Jan 1996 - May 1998
Daniel Casanova Skills
Daniel Casanova Education Details
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Master Of Science In Information Technology -
Bachelor Of Science In Computer Engineering
Frequently Asked Questions about Daniel Casanova
What company does Daniel Casanova work for?
Daniel Casanova works for Datalogic
What is Daniel Casanova's role at the current company?
Daniel Casanova's current role is Global System Integrators.
What is Daniel Casanova's email address?
Daniel Casanova's email address is da****@****act.com
What schools did Daniel Casanova attend?
Daniel Casanova attended Northwestern University, Universidad Autónoma De Guadalajara.
What skills is Daniel Casanova known for?
Daniel Casanova has skills like Product Management, Management, Professional Services, Strategy, Leadership, Business Process Improvement, Program Management, Vendor Management, Business Development, Solution Architecture, Business Analysis, Team Leadership.
Who are Daniel Casanova's colleagues?
Daniel Casanova's colleagues are Ric Ferguson, Tomáš Piar, Thuan Hoa, Reese Fear, William Persici, Tran Thanh, Derek Yeow.
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Daniel Casanova
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