Daniel Casanova Email & Phone Number

Jupiter, FL, US

Jupiter, Florida, United States

• Successful Senior Global Account Director accountable for managing strategic partnerships with leading QSR hospitality brand. I accomplished targeted business objectives by coordinating overall activities associated.
• Achieved 30% expansion of solution presence in new global markets through effective communication with key stakeholders and active participation in customer RFx processes.
• Boosted bottom-line margin program performance by 20% through rigorous analysis and consistent execution of continuous improvement initiatives.

Oro Valley, Arizona, United States

• During my tenure as an Account Director, I formulated solution strategy to address customer needs, yielding outstanding results and creating additional opportunities. I planned, developed, and executed strategic.
• Participated in NCR's year-over-year growth in hospitality sector, elevating market share and expanding account penetration with top global QSR customer.
• Led strategic initiative for continuous hardware modernization of key technology and services, totaling $250M over five-year period.

Plainfield, Illinois, United States

• As an Executive Services Manager, I contributed thought leadership within NCR services, articulating and implementing services strategies to cultivate robust customer relationships and develop project plans aligned.
• Orchestrated deployments for Fortune 100 retail and hospitality customers, ensuring successful execution.
• Conducted comprehensive analysis of customer requirements to define project scope, allocate resources for planning, and facilitate a smooth transition to program startup.

• Globally responsible for fulfilling Partnership and Services requirements to enable revenue growth via project needs assessment, product evaluation, implementation and continuous improvement in service delivery and.
• Leading global efforts to obtain regional partnerships to provide emerging technologies support.
• Optimizing the Performance for key Solutions, resulting in $5M cost reduction.

Plainfield, Illinois, United States

• Managed relationships with major strategic accounts, duties encompassed opportunity detection and overall planning, implementation, execution, controlling, and closeout of projects. Some accomplishments include:
• Continuous Improvement in service approach to ensure customer satisfaction.
• Program managed multiple nationwide IT projects valued over $2M each.

Mexico City, Mexico

• Responsible for formulating, developing, and implementing all kinds of technical projects, from the smallest to the largest. Highlights of the role:
• Established Country Partnership for Mexico with major OEM and other service delivery organizations.
• Closed and implemented multinational projects valued over US$25M each per year.

Master Of Science In Information Technology

Bachelor Of Science In Computer Engineering