Personal company that provides technical support services ranging from Helpdesk to Tech Sales.

-Troubleshoot network, software, hardware, printer, and other IT related issues-Troubleshoot simple Cloud issues: i.e. Sharepoint files and OneDrive issues.-Work with the Azure environment for deployment of devices and troubleshooting user log in issues.-Check and monitor policy implementation on devices through Intune.-Work with Exchange Admin Center and Office Admin Center for troubleshooting user accounts andauditing quarantine emails.-Work with PowerShell scripts for user bulk creation and edits on a on-prem Server-Used PowerAutomate to make simple automation desktop flows.-Used Powerapps to create a simple tool for monitoring inventory.-Conduct On-prem server checks on a weekly basis.-Check pricing for product parts for replacement or repair.

-Troubleshoot basic hardware, network, and software issues.-Utilized AD to troubleshoot basic account issues

I help businesses, large and small, find competitive prices for technological solutions that aid in expansion and generating income.

-Troubleshoot network, software, and hardware issues.-Utilized AD to create users and SCCM to deploy devices.-Utilized GPO to deploy policies to devices.-Utilized Powershell to implement automated tasks regarding AD.

Install workstations and peripheralsInstall and update softwareKeep accountability of sensitive itemsTroubleshoot network issuesTroubleshoot Windows based operating systemsTroubleshoot Windows softwareWork with all aspects of Microsoft Office

Team LeaderPerform basic Clerical workHandled sensitive documents and equipmentProvide force protection for deploymentPerformed data entry while working in a Tactical Operation Center