David Chiles Email & Phone Number

Upper Marlboro, MD, US

As CEO, I provide strategic leadership and oversight for all aspects of LETS GO Boys and Girls, a nonprofit organization focused on STEM education and workforce development for underserved and marginalized communities. Key responsibilities include:Developing and implementing the organizational vision, mission, values, and long-term strategy. Reporting to.

At LETS GO, we aim to empower underserved students through STEM education and workforce development. A primary goal is to provide equal access to quality educational resources, mentorship, coaching, and career opportunities in STEM fields.I oversee the organization's daily operations and ensure that our programs have a lasting impact on the communities we.

Creating significant opportunities for collaboration and shared resources across educational and community-based systems. Spark interest in STEM careers and better assess student needs. Develop strategies and programs to increase overall academic achievement for successful STEM careers.Exploring the efficacy of Collective Impact and Results Based.

Personal Life Coach - Helping clients realize their biggest dreams instead of giving up on them. You know where you want to go in life but don't know how to get there. You have to figure this out, but where do you start? Your dreams are significant, and your vision is clear. Now you need to get to the details.Define your path, and create a plan of action.

My mission is to memorialize beautiful family moments as wall art for your home. "Your family is art" and with customized wall art you'll experience, over and over again, the essence and emotion of the moments we capture.

Alexandria, Virginia, US

Advisor to the Patent business unit's Commissioner and Deputy Commissioners on the development of current and future Patent-based AI and IT products and services. Advisor on initiatives supporting the Council for Inclusive Innovation (CI2). CI2 seeks to improve participation in the innovation ecosystem by encouraging, empowering, and supporting all future.

Alexandria, Virginia, US

Responsible for process automation through Robotic Process Automation (RPA). Managed virtual data as a service (VDaaS) platform for managing test data in a hybrid cloud environment. Enabled quality assurance across the enterprise. Supported Agency's automated CI/CD platform and provided process improvement and governance. Oversaw the collection of.

Alexandria, Virginia, US

Accountable for the technical direction and governance of the USPTO's Enterprise-wide architecture. Focused on the continuous modernization of technology to ensure the delivery of suitable business automation. Managed Enterprise Architecture, including enterprise-wide advanced analytics (data science, prototyping, interactive visualizations, predictive and.

Alexandria, Virginia, US

Led the Office of the Chief Information Officer (OCIO), providing development, implementation, and operation of IT systems used by USPTO Business Units. Oversaw our 24x7x365 data center and managed agency cyber security posture. Managed call centers and disseminated IP data to interested parties. Managed IT equipment distributed to our workforce and.

Alexandria, Virginia, US

Responsible for six (6) Divisions covering the following:* Software design and development supporting the Trademarks Business Unit* Software design and development supporting the Patents Business Unit* Software design and development for all Corporate Business Units (including Human Resources, Office of the Undersecretary, Office of the General Council.

Alexandria, Virginia, US

Responsible for five divisions performing the full life cycle development and management of automated information systems used by USPTO business units.

Alexandria, Virginia, US

Management of personnel in support of the Acting Director of the Office of Application Engineering and Development.

Alexandria, Virginia, US

This position is located within the Office of the Chief Information Officer (CIO). Provides information technology support for all applications delivered to internal and external (public facing) customers. Responsible for five Division Directors that support Functional Testing, System Engineering and Application Development, Patent Business Unit.

Alexandria, Virginia, US

• This position is located in the Office of Application Engineering and Development (AED) within the Office of the Chief Information Officer (CIO).The Patent Systems Division is responsible for the full life cycle.
• The design of computer-based solutions consistent with USPTO System Architect guidance, and the construction or selection of software components necessary to support those designs.
• Perform the integration of software components and provide post implementation support services.
• Develop project plans and supporting budgets, monitor project schedules and costs against approved plans, maintain process models and related documentation for assigned Automated Information Systems and ensure.
• Utilize assigned IT software related to the business applications of patents and/or IT technology.
• Work with team leaders, senior IT specialists, supervisors and customers to complete tasks and project requirements.

Philadelphia, PA, US

• Diagnoses and solved technical issues directly with end users regarding High Speed Internet, Home Networking, Digital Voice services and Comcast applications and services.
• Provisioned High Speed Internet service for new customers unable to complete self-installs or who purchase new cable modem equipment.
• Solved Comcast Digital Voice and High Speed Internet problems experienced by end users through web-based tools, probing questions, active listening and using analytical skills.
• Determined when on-site technicians (Truck Rolls) are required based on probing questions and analysis of specific end user problems. Scheduled technicians when appropriate and provided detailed information to avoid.
• Assisted end users with the connection and configuration of wired and wireless networks using routers, gateways, switches and hubs. Provided trouble shooting of networked peripherals with end users including computer.
• Utilized Web applications to monitor and access fielded end user equipment and to manage end user accounts including billing information, rate codes and provisioning.

• Directed sales and marketing activities for a signs and graphics franchise with a B2B emphasis – serving small, medium and large businesses. Hands-on involvement in marketing, business development, sales and client.
• Built customer and prospect base from zero.
• Developed strong referral business through partnerships with advertising agencies, business development coaches and member of networking groups that generated new leads and sales.
• Consultative sales approach resulted in a 80% sales conversion rate.

New York, NY, US

• Led architecture and development efforts for a Safety and Security product providing warnings to web surfers of potential phishing and malware sites.
• Integrated safety and security product into various AOL client applications.
• Managed development efforts using US based and offshore engineering teams providing for a 24 hour development cycle.
• Designed client/server architecture and wrote SDLC documentation for all subsystems keeping the project in compliance with all requirements and deadlines.
• Investigated technology from safety and security software vendors and determined best technology to expand AOL’s safety and security product line. Presented recommendations to senior executives.
• Took over development efforts when offshore contracts where prematurely terminated yet still delivered product on time.

New York, NY, US

• Led Customer Premise Equipment (CPE) hardware certification efforts for equipment provided by outside vendors for a voice over IP (VoIP) service.
• Achieved certifications ahead of launch schedule by using domestic and offshore certifications teams for a 24-hour testing effort.
• Improved monitoring and reporting infrastructure allowing Senior Executives and engineering staff to manage quality issues in the field.

New York, NY, US

• Selected to lead a team of Product Managers to define and improve all connectivity related products.
• Built and managed a team of five product marketing managers responsible for defining critical Internet connectivity products. Led team to reduce member services costs by implementing improvements to connectivity.
• Evaluated stakeholder needs and conceived forward thinking requirements for new products. Defined and managed budget for connectivity product marketing department.

New York, NY, US

• Performed management of a 26 member engineering team responsible for developing connectivity software and hardware products.
• Built connectivity technology for five AOL client products across four different connectivity types.
• Solved technology issues allowing for an AOL release that fully supported new technology introduced in Windows XP allowing for a leadership position among dial-up Internet Service Providers.

Marlborough, MA, US

• Supervised all project and development efforts for software supporting several 3Com networking hardware products.
• Forecasted development schedules and tracked progress to successfully launch products for OEM vendors in the US and Korea.
• Developed device drivers for several Windows operating systems for broadband hardware components supporting high speed Internet technology.

Computer Science

Ee And Computer Science

Computer Science And Business Management