Daniel Cintra Email & Phone Number

Campinas Area, Brazil

Responsável pela gestão de parte dos contratos com fornecedores de serviços de TI para o Instituto, acompanhando a execução e fiscalizando as entregas para aprovação dos pagamentos. Atuação no planejamento e execução de atividades relacionadas a projetos tecnológicos através de estudos de viabilidade de implantação e revisão de modelos implantados utilizando ferramentas como metodologia Lean e mapeamento de fluxos.

São Paulo Area, Brazil

Technical coordinator responsible for deliveries in integration projects ofApplication & Analytics solutions, through coordination of internal team and management of activities with other areas of the company. Currently coordinating Customer Experience, Virtualization and Network Management projects.

São Paulo Area, Brazil

Technical responsible for the success of OSS/BSS integration projects through the follow-up of deliveries activities, management of solution suppliers and preparation of project deliverables in Fulfillment (Inventory and Order Management) and Fault Management projects.

Main technical contact in Customer Services for part of customers in CALA region.Project Manager coordinating team members in Brazil and other countries (including subcontractors) to develop new functionalities in the mediation, provisioning and charging systems, according to the best practices of PMBOK defined by the PMI.Responsible for the follow-up of the opened tickets coordinating the engineers in order to guarantee the resolution of the cases according to the contracted SLAs.Responsible for the preparation of effort estimation and functional specification through requirements analysis with customer.Experience in OSS/BSS systems and related Telecom technologies.

Developer of customizations of the mediation solutions including functional specification, coding, unit testing, integrated testing and go-live onsite.Engineer responsible for handling support cases of customers in CALA region. Direct contact with customer through help-desk and hotline activities.Experience in development for UNIX environment coding in Perl, S-Lang and Business Service Tool languages and knowledge in Oracle database.

Participation in billing systems projects for telecommunications and utilities operators.Software development using Java J2EE technology, JBOSS application server and Oracle database. Experience in projects using UML definitions and RUP methodologies following process defined by CMM. Knowledge in object-relational mapping frameworks like Hibernate and Ibatis.Participation in project for developing an online billing invoice in Perl and DBI module.Preparation of reports and information for decision takers with the tools Business Objects, Crystal Reports and JasperReports.Responsible for the developing of customer phone invoices for the billing system using DOC1 software.

Participation in project of Junior Computer Company (Conpec). It was realized an Oracle migration database using PL/SQL scripts and tools like SQL Plus and SQL Loader.

Development of the Farm Management System using Delphi and Interbase database.

Post-Graduate, Mba Em Gestão Estratégica Da Tecnologia Da Informação

Bachelor, Computer Engineering