I get involved in customer development because building beneficial relationships is what I'm best at. In my career, I have enjoyed communicating with people from the very beginning. Since joining the industry 11 years ago, I have chosen a challenging position that involves both negotiation and business development. Some of the key successes in the role: grew customer acquisition rates by 30% by employing a person-centered approach. Generated a 34%, 46%, and 57% sales increase across the US, EU, and East Asia region, respectively.When I'm not working, I recharge with my family at home making cheese cakes, tiramisu, cookies, and appetizing desserts. During the spring and autumn seasons, we go camping. The experience outdoors is something that my children and I would not want to miss. Specialty: Account management, customer acquisition, relationship management, strategies implementation. Help IVD manufacturers to find better performance, productivity, and profitability.