Dirk De Jong Email and Phone Number
Dirk De Jong personal email
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I help organizations to achieve their digital transformation leveraging the power of Microsoft Cloud solutions. My priority is the customer's successful adoption and productive use, in order to realize the full value out of technology investments. Being part of the customer success team, I am accountable for the delivery process and customer success. Overseeing and orchestrating all resourcing requirements incl. Consultancy, Engineering, Support, Microsoft Partners and Success Teams to support customers on their digital journey and empowering them to achieve more! Personally, I have an ambition in making things better, I have a challenger mindset, am strong willed and love to learn new things. I will always look to challenge the status quo and innovate where possible.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Customer Success Lead - AsmlMicrosoft Jan 2021 - PresentAmsterdam Area, NetherlandsLeading the Microsoft Customer Success team in making our customers achieve their desired outcomes and have a positive experience with the Microsoft's products and/ or services. -
Account Delivery ExecutiveMicrosoft Jul 2019 - Dec 2020Guide and facilitate NXP and ASML in their digital business transformation vision & strategy -
Senior Service Delivery ManagerMicrosoft Jan 2016 - Jun 2019Amsterdam Area, Netherlands- Drive business value for customers on our full portfolio- Manage the delivery of Services and Projects- Grow service contracts and cloud consumption- Initiation and execution of "Zero Food Waste by using Data" project. Presented at Machine Learning & Data Science Conference 2017 in Redmond -
Team Lead & Global Account ManagerNetapp Mar 2013 - Dec 2015Netherlands- Team Lead for Account Managers in the Benelux- Business Development Lead for SAM service within EMEA region- Project Lead for attach rate program SAM service -
Engineering ManagerExact Emea B.V. Dec 2010 - Dec 2012Responsible for:- Leading a team of Designers, Software Engineers and Test Engineers- Realize team goals and coach team members achieving their individual targets- Delivery of customized business solutions of ERP software within the EMEA and APAC region -
Manager Operations, RestructuringExact Feb 2011 - Oct 2011Operational manager within the restructuring project of Exact's International division to align the organization with the new strategic vision.Major Accomplishments:- Operational Management of the closure of 18 Exact subsidiaries within 6 months- Manage transition of clients, implementations and local maintained products without the loss of clients- Setting up, fully recruit and strengthen regional hubs -
Principal ConsultantExact Emea B.V. Apr 2007 - Nov 2010- Set up new support centers in NA region- On site escalation management in the EMEA and NA region- Improve service levels within the EMEA and NA region -
Customer SupportExact Feb 2004 - Mar 2007- Customer Support Exact Software in the Netherlands- Account management premium support customers
Dirk De Jong Skills
Frequently Asked Questions about Dirk De Jong
What company does Dirk De Jong work for?
Dirk De Jong works for Microsoft
What is Dirk De Jong's role at the current company?
Dirk De Jong's current role is Customer Success Lead at Microsoft.
What is Dirk De Jong's email address?
Dirk De Jong's email address is sp****@****ail.com
What are some of Dirk De Jong's interests?
Dirk De Jong has interest in Animal Welfare, Environment.
What skills is Dirk De Jong known for?
Dirk De Jong has skills like Operations Management, Customer Oriented, Customer Retention, International Project Management, Change Management, Enterprise Software, Business Analysis, Saas, Process Improvement, Solution Selling, Management, Account Management.
Who are Dirk De Jong's colleagues?
Dirk De Jong's colleagues are Michael Drumm, 栗丽军, Dara Darabi, Gary Neitzke, Weihua Miao, Aryan Neelam, Puttaraju Raju.
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