Customer Success Lead - Asml
CurrentLeading the Microsoft Customer Success team in making our customers achieve their desired outcomes and have a positive experience with the Microsoft's products and/ or services.
Jan 2021 - Present
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Dirk De Jong Email & Phone Number
Customer Success Lead at Microsoft
at
Microsoft
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✓ Verified August 2026
2 data sources
Profile completeness 86%
Current company
Role
Customer Success Lead at Microsoft
Location
Delft, South Holland, Netherlands
Company size
Who is Dirk De Jong? Overview
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Dirk De Jong is listed as Customer Success Lead at Microsoft at Microsoft, a with 189892 employees, based in Delft, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Dirk De Jong.
Dirk De Jong previously worked as Customer Success Lead - ASML at Microsoft and Account Delivery Executive at Microsoft.
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Microsoft
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Profile bio
About Dirk De Jong
I help organizations to achieve their digital transformation leveraging the power of Microsoft Cloud solutions. My priority is the customer's successful adoption and productive use, in order to realize the full value out of technology investments. Being part of the customer success team, I am accountable for the delivery process and customer success. Overseeing and orchestrating all resourcing requirements incl. Consultancy, Engineering, Support, Microsoft Partners and Success Teams to support customers on their digital journey and empowering them to achieve more! Personally, I have an ambition in making things better, I have a challenger mindset, am strong willed and love to learn new things. I will always look to challenge the status quo and innovate where possible.
Listed skills include Operations Management, Customer Oriented, Customer Retention, International Project Management, and 16 others.
Current workplace
Dirk De Jong's current company
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Microsoft
8 roles
Dirk De Jong work experience
A career timeline built from the work history available for this profile.
Account Delivery Executive
Guide and facilitate NXP and ASML in their digital business transformation vision & strategy
Jul 2019 - Dec 2020
Senior Service Delivery Manager
- Drive business value for customers on our full portfolio- Manage the delivery of Services and Projects- Grow service contracts and cloud consumption- Initiation and execution of "Zero Food Waste by using Data" project. Presented at Machine Learning & Data Science Conference 2017 in Redmond
Jan 2016 - Jun 2019
Team Lead & Global Account Manager
- Team Lead for Account Managers in the Benelux- Business Development Lead for SAM service within EMEA region- Project Lead for attach rate program SAM service
Mar 2013 - Dec 2015
Engineering Manager
Responsible for:- Leading a team of Designers, Software Engineers and Test Engineers- Realize team goals and coach team members achieving their individual targets- Delivery of customized business solutions of ERP software within the EMEA and APAC region
Dec 2010 - Dec 2012
Manager Operations, Restructuring
Operational manager within the restructuring project of Exact's International division to align the organization with the new strategic vision.Major Accomplishments:- Operational Management of the closure of 18 Exact subsidiaries within 6 months- Manage transition of clients, implementations and local maintained products without the loss of clients- Setting up, fully recruit and strengthen regional hubs
Feb 2011 - Oct 2011
Principal Consultant
- Set up new support centers in NA region- On site escalation management in the EMEA and NA region- Improve service levels within the EMEA and NA region
Apr 2007 - Nov 2010
Customer Support
- Customer Support Exact Software in the Netherlands- Account management premium support customers
Feb 2004 - Mar 2007
Team & coworkers
Colleagues at Microsoft
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KF
Kyara Felder
Colleague at MicrosoftJacksonville, Florida, United States
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AW
Ahmed Warteni
Colleague at MicrosoftTunis, Tunisia
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FY
Fatma Yaldız
Colleague at MicrosoftIstanbul, Türkiye, Turkey
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BM
Beáta Márkus
Colleague at MicrosoftGyöngyös, Heves, Hungary
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PA
Path An
Colleague at MicrosoftPeshawar, Khyber Pakhtunkhwa, Pakistan
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MM
Md Mohiuddin All Mahmud Shadi
Colleague at MicrosoftDhaka, Bangladesh
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RH
René Höppner
Colleague at MicrosoftCologne Bonn Region, Germany
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WB
William Bunge
Colleague at MicrosoftPort Moresby, National Capital District, Papua New Guinea
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LC
Luna Choi
Colleague at MicrosoftFremont, California, United States
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KP
Kate Popova
Colleague at MicrosoftGreater Seattle Area, United States
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Kyara Felder
Colleague at MicrosoftJacksonville, Florida, United States
View →
AW
Ahmed Warteni
Colleague at MicrosoftTunis, Tunisia
View →
FY
Fatma Yaldız
Colleague at MicrosoftIstanbul, Türkiye, Turkey
View →
BM
Beáta Márkus
Colleague at MicrosoftGyöngyös, Heves, Hungary
View →
PA
Path An
Colleague at MicrosoftPeshawar, Khyber Pakhtunkhwa, Pakistan
View →
MM
Md Mohiuddin All Mahmud Shadi
Colleague at MicrosoftDhaka, Bangladesh
View →
RH
René Höppner
Colleague at MicrosoftCologne Bonn Region, Germany
View →
WB
William Bunge
Colleague at MicrosoftPort Moresby, National Capital District, Papua New Guinea
View →
LC
Luna Choi
Colleague at MicrosoftFremont, California, United States
View →
KP
Kate Popova
Colleague at MicrosoftGreater Seattle Area, United States
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FAQ
Frequently asked questions about Dirk De Jong
Quick answers generated from the profile data available on this page.
What company does Dirk De Jong work for?
Dirk De Jong works for Microsoft.
What is Dirk De Jong's role at Microsoft?
Dirk De Jong is listed as Customer Success Lead at Microsoft at Microsoft.
Where is Dirk De Jong based?
Dirk De Jong is based in Delft, South Holland, Netherlands while working with Microsoft.
What companies has Dirk De Jong worked for?
Dirk De Jong has worked for Microsoft, Netapp, Exact Emea B.V., and Exact.
Who are Dirk De Jong's colleagues at Microsoft?
Dirk De Jong's colleagues at Microsoft include Kyara Felder, Ahmed Warteni, Fatma Yaldız, Beáta Márkus, and Path An.
How can I contact Dirk De Jong?
You can use AeroLeads to view verified contact signals for Dirk De Jong at Microsoft, including work email, phone, and LinkedIn data when available.
What skills is Dirk De Jong known for?
Dirk De Jong is listed with skills including Operations Management, Customer Oriented, Customer Retention, International Project Management, Change Management, Enterprise Software, Business Analysis, and Saas.
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