Deborah C Deland work email
- Valid
- Valid
- Valid
- Valid
Deborah C Deland personal email
- Valid
- Valid
- Valid
- Valid
Deborah C Deland phone numbers
Strong activist for women's rights and equality. With the FL NOW Board Team recovered the FL NOW organization to well-functioning and delivering non-profit. Increased actions in both FL NOW and Greater Orlando NOW. Brought team leadership, project and process management skills to both non-profits. Spend a lot of time volunteer and activist organizing.Throughout a 35 year career, consistently delivered results through team leadership and developing top notch product, project, and process development plans achieving significant increases in profits and productivity across a wide range of Telecom and Internet services for Fortune 100 organizations. Leverage my professional Program and Project Management experience, including Implementation and Process Management mastery, in either a for profit or not-for-profit organiztion. Highly recognized for my business acumen, ability to build a business, high energy level, creative problem solving and just sheer drive. Proven expertise in: • Motivated Team Leadership, Program & Project Mgmt. • Networking to promote business & increase sales• Process Management Design & Execution• Work Center & Help Desk/CRM Development & Mgmt.• Service Order and Fulfillment• Operations/GM • Building Strong Client & Supplier Relationships• Conducting Business Internationally• Workcenter, call center management• eTOM Business Process FrameworkSpecialties: Community Engagement and Leadership, Expert in Project Management (PMP), New Product Development and Introduction, New Business Development and Introduction, Process Development and Management, Telecommunications, Service Operations Management, Customer Service, eTOM Business Process Framework,, etc.
Self-Employed
-
President Florida National Organization For Women (Fl Now)Self-Employed Dec 2021 - PresentOrlando, Florida, United States
-
PresidentGreater Orlando National Organization For Women (Greater Orlando Now) Jul 2017 - PresentGreater Orlando
-
Senior ConsultantSelf-Employed Jul 2010 - Dec 2015Orlando, Florida Area
-
ConsultantReach Consulting Feb 2007 - Jul 2015Consulting with businesses to improve profit via implementing business processes and policies.
-
President, OwnerCartridge World Orlando Nov 2002 - Jan 2007OWNER, CARTRIDGE WORLD ORLANDO DEC 2002 - JAN 2007Australian-based business, specializing in refilling ink and toner cartridges, in start up mode to franchise concept in US. Now over 600 locations in U.S. Sold business.• Credited with rapid design and build-out of first U.S. business• Highest first month sales of all Cartridge World Businesses• First Cartridge World business to reach $30,000/month• Developed pricing model to handle complex pricing, used by most franchisees• Created first cartridge refill sale and collection program for K-12 schools• Earned preferred supplier for Orange County Schools, one of largest school districts in the nation• Developed and managed customer interface, order handling, problem handling, invoicing and collections processes • Built business through extreme networking: Member of Rotary, West Orange Chamber, etc.
-
Executive Director Business And Membership DevelopmentTelemanagement Forum May 2000 - Oct 2002TELEMANAGEMENT FORUM (TMF), ORLANDO, FL 1998- 2002Leading International Telecom Industry organization with 350+ members representing 75% of the worldwide telecom and internet market. EXECUTIVE DIRECTOR 2000 - 2002Responsible for developing, launching and managing TMF Web sites, developing and implementing new products and developing Member Support and Outreach programs. • Reporting Team of 10 senior managers, etc. from North America, Europe, and Asia• Received industry portal award for major Web redesign, delivered on time and on budget: • Introduced new products: Product Directory, eTOM model, Online Training, Member Referral Program• Recognized by Board of Directors for delivering first 5 year strategic membership plan • Collected $2.5 M in past due membership fees for 2000; set record• Generated $2 million by recruiting 20 new corporate members and saving 25 critical memberships -
Director Process Integration, Info Modeling, And Start-Up ProjectsTelemanagement Forum Apr 1998 - Apr 2002DIRECTOR PROCESS INTEGRATION, INFO MODELING & START-UP PROJECTSResponsible for leading member working teams to produce models, white papers, beta tests. • Reporting team 4 Sr Managers &150 volunteer, TMF Committee working members• Led the Multi-Technology Network Team, resulting in 25 new members & live technology trial• Developed Telecom Operations Map Releases, now ‘de facto’ standard for Telecom/Internet Industry• Initiated and developed the eTOM Business Process Framework including CRM architecture for Telecoms and ISPs to support Hw and Sw development, adopted by United Nations• Issued Technical Papers, e.g., Mobile Roaming, Fraud Mgmt., Global Intranet, Service Level Agreement Management• Organized & led international Start-up Project Showcases at TeleManagement World in Paris, Nice, Vegas • Negotiated $250,000 in process modeling software for working TMF members • Rated top speaker for workshops at TMF conferences in Belgium, Germany, France, and U.S.
-
International Customer Service Director Data ServicesAt&T Dec 1996 - Dec 1998AT&T, BEDMINSTER, BASKING RIDGE NJ, ORLANDO, FL 1977 – 1998INTERNATIONAL CUSTOMER SERVICE DIRECTOR, ORLANDO, FL1996 - 1998Responsible for International customer service operations centers in Detroit and San Antonio to provision and maintain international data services between the U.S. and Canada, Mexico, the Americas and the Caribbean. Reporting team of 200 managers and technicians. • Developed process metrics, automation and implementation across all data services• Improved on-time installation in two regions from under 88% to consistently over 95%• Decreased mean time to repair across all regions by more than 5%• Productivity improved by 10+% and reduced approved headcount cost by over $2M• Conducted 1996 AT&T Baldridge Quality Audit -
District ManagerAt&T Aug 1977 - Dec 1998
-
At&T Solutions General ManagerAt&T Jun 1994 - Nov 1996GENERAL MANAGER, OUTSOURCING PRACTICE, ORLANDO, FL1994-1996Responsible for the design, development and introduction of Help Management Services and Center to support clients who outsourced telecom management to AT&T Solutions in Raleigh, NC.• Led start-up team of 20 managers and technicians to design, build and open first (and Flagship) work center for AT&T’s new venture into outsourcing. Completed on time, on budget and within metrics• Developed and implemented AT&T Solutions Help Management concept, strategies, and services• Within two years, the Center supported AT&T Solutions customers with revenue of over $2 Billion
-
Senior Product Group Manager Data ServicesAt&T Jan 1991 - Jun 1994SENIOR PRODUCT GROUP MANAGER, MVS SERVICES, ORLANDO, FL1991 – 1994Responsible for product management, new product introductions, sales and customer communications, product metrics. • Managed P&L for largest Information Technology product group, over $700M in revenue. • Reporting team of 10 managers• Achieved 200% of operating income goal, representing a 300% or $100M improvement over 1992• Won 40 bids for new or restructured data processing services without any losses• Exceeded Customer Satisfaction index target by over 200%• Introduced new input/output and 10 new mainframe services resulting in $20M in new revenue• Reduced expenses by $8M annually
-
District Product ManagerAt&T Jun 1981 - Dec 1990PRODUCT GROUP MANAGER, BASKING RIDGE AND BEDMINSTER, N1982 – 1990Planned and directed multiple AT&T departments and Bell Labs to design and implement new 800# Services. Managed over 250 projects, representing $4.5B in revenue, $750M in capital investment.• Led team of 60 project managers and 18 direct reports to develop and implement new 800 # services • Invented Operations Readiness Testing for AT&T, now a standard across industry• Introduced many new products, e.g., AT&T Readyline 800 (250,000 customers in first year), ISDN, AT&T Info Service, High Capacity 900 # Services (e.g., public voting), T1 services• Negotiated $750M 800 Services Bell Labs and Capital budgets• Managed 800 Services Team from 20 departments to develop and implement projects for order process, repair methods and billing change delivery during and after Bell System break-up• Awarded “Best Product Plan of the Year” for Expanded 800 Services
Deborah C Deland Skills
Deborah C Deland Education Details
-
Economics -
Convent Of The Sacred Heart, Greenwich, Ct.Science, English, French
Frequently Asked Questions about Deborah C Deland
What company does Deborah C Deland work for?
Deborah C Deland works for Self-Employed
What is Deborah C Deland's role at the current company?
Deborah C Deland's current role is President Florida National Organization for Women (FL NOW), President Greater Orlando NOW, Vice President of Democratic Women's Club of West Orange, FRF Steering Committee, FPF Volunteer Organizing Committee.
What is Deborah C Deland's email address?
Deborah C Deland's email address is dc****@****att.net
What is Deborah C Deland's direct phone number?
Deborah C Deland's direct phone number is +140723*****
What schools did Deborah C Deland attend?
Deborah C Deland attended St. Lawrence University, Convent Of The Sacred Heart, Greenwich, Ct..
What are some of Deborah C Deland's interests?
Deborah C Deland has interest in Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Health, Skiing.
What skills is Deborah C Deland known for?
Deborah C Deland has skills like Management, Product Management, Strategy, Change Management, Project Management, Team Leadership, Business Process, Crm, Marketing Strategy, Public Speaking, Telecommunications, New Business Development.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial