Chuck Griffith Email and Phone Number
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Strategic and innovative design leader with extensive experience in UX/UI design, product development, and digital marketing. Currently spearheading digital transformation at PPL Corporation, leading a diverse team to create impactful multi-channel digital experiences for customers and employees. Certified in Generative AI, with a proven track record of driving design strategy aligned with business objectives for top-tier brands such as Emirates Airlines, Pfizer, and Microsoft. Expertise in organizational design, leadership, conceptualization, ideation, research, implementation, and governance of digital experiences. Proficient in design thinking, UX, personalization, CMS/DXP, services management, CRM, and learning & development. Acclaimed for building world-class design teams and achieving significant business outcomes.
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Freelance Consultant, Digital Experience And Cx Design StrategyAustin, Tx, Us
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Head Of Experience DesignPpl Corporation Apr 2022 - PresentAllentown, Pa, UsLeading a diverse team of specialists in design, research, accessibility, strategy, and content. Driving strategic and creative direction to enhance digital experiences for millions of utilities customers and employees across multiple digital products and channels. Collaborating closely with the Chief Digital Officer to align design initiatives with business objectives. Overseeing the creation and implementation of design systems to ensure consistency and quality. Leveraging AI and design principles to innovate and optimize user experiences. Achieved significant engagement and conversion improvements, contributing to the company’s digital transformation.
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Adjunct ProfessorUniversity Of California, Los Angeles Jul 2019 - Jun 2023Los Angeles, Ca, UsInstructor for Design & Arts Program; UX design, content design, and design thinking. -
Head Of Digital ExperienceDcg Worldwide Enterprises Dec 2017 - Apr 2022Managed experience design and strategy for Fortune 100 companies and SMBs, leading a team of direct reports to develop B2B and DTC digital experiences. Oversaw Salesforce Marketing Cloud and Adobe Experience Cloud across 30+ projects with P&L totaling over $10M. Responsible for drafting SOWs, RFPs, and client engagement with C-suite executives. Successfully served clients such as Herbalife, Fox Networks, and Abbvie, driving significant improvements in digital engagement and conversion rates. -
Senior Director Of StrategyCisco Oct 2016 - Dec 2017San Jose, Ca, UsLed UX/UI design and strategy for digital account-based marketing, overseeing a team of direct reports and several vendors/agencies. Responsible for department P&L, driving strategic initiatives, and managing the transition during the Cisco acquisition. Successfully implemented digital strategies that improved customer engagement and supported business growth. -
Head Of Digital Experience, Ux Director, GrowthSalesforce Mar 2014 - Oct 2016San Francisco, California, UsAs a key UX leader, I drove creative design and strategy, significantly enhancing customer acquisition and success for small businesses and enterprise clients across North America, Australia, and Europe. I led the UX design for Salesforce’s web ecosystem, optimizing user journeys and increasing lead generation by over 200%. My role included overseeing global multi-channel content marketing and advising on emerging markets and M&A projects. I played a pivotal role in the digital transformation initiatives and product marketing strategies for Salesforce Live, Salesforce.com, and MarketingCloud.com. -
Experience Creative Director, DigitalBbdo Worldwide Apr 2012 - Mar 2014New York, Ny, UsAs a senior leader at BBDO, I bridged creative ideas with meaningful digital experiences for global brands. I led a team specializing in content strategy and user experience, driving innovative solutions for clients like Emirates Airlines, Visa, and J&J. I defined and designed experiential interfaces and information architecture, enhancing customer journeys across mobile, web, and emerging platforms. My leadership in UX and digital strategy resulted in impactful, multi-channel experiences that elevated brand engagement and customer satisfaction. -
Director Of User ExperienceHavas Life Mar 2011 - Apr 2012New York, Ny, UsDirector of User Experience and Information Architecture for Euro RSCG Life MetaMax, Health4Brands, and LM&P. Overseeing the best team of UX and IA designers in pharmaceutical advertising. Was responsible for providing user advocacy, emerging technologies education, thought leadership, insights to research and more. -
Ux DesignDcg Arts Feb 2009 - Mar 2011West Hollywood, California, Us• While I went back to school, I turned freelancing into a small business with four employees, serving theLadders, Pokémon, Old Navy, Weight Watchers, Nabisco, Knight, AOL, Health 4 Brands, Samsung, Euro RSCG Life, Canopy, Columbia University, and NBC/Universal.• 4-6 direct reports -
User Experience LeadColumbia University - Graduate School Of Journalism Jan 2008 - Jan 2010New York, Ny, UsDeveloped user strategies for interactive case method in higher education pedagogy focused on journalism curriculum. I was also attending school full-time. -
Product ManagerThe Pokémon Company International Jul 2006 - Aug 2008Bellevue, Washington, UsProduct manager for Pokémon Learning League, an educational learning experience for K-5 -
Pm And Digital StrategyFreelance 2003 - 2006• Managed creative development for various interactive projects, demand generation, lead generation, campaigns, and customer success.• Ongoing client interaction and account management.• Developed functionality specifications, project plans, feature lists, and business requirements for a variety of Fortune 100 marketing initiatives.• Managed creative and technical resources.• Project manager for agencies and brands include: Chemistry.com; Match.com; Discovery Networks; ExxonMobil; Carat (Radioshack, Palms Hotel, General Insurance); Publicis-Dialog (Microsoft, Sprint); Goodby-Silverstein (Saturn); Reuters; Union Bank of California; FCB (Kraft, Motorola, Trane); Kintera (GCT, American Lung Association, Center for American Progress); TribalDDB (Jose Cuervo, Dannon); Evoke (Shire, Pfizer, Jazz).
Chuck Griffith Skills
Chuck Griffith Education Details
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Columbia UniversityFilm Studies -
Teachers College, Columbia UniversityEducation
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University Of ChicagoGenerative Ai For Business
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Stanford University Graduate School Of BusinessExecutive Leadership Program
Frequently Asked Questions about Chuck Griffith
What company does Chuck Griffith work for?
Chuck Griffith works for Ppl Corporation
What is Chuck Griffith's role at the current company?
Chuck Griffith's current role is Freelance Consultant, Digital Experience and CX Design Strategy.
What is Chuck Griffith's email address?
Chuck Griffith's email address is ch****@****ics.com
What is Chuck Griffith's direct phone number?
Chuck Griffith's direct phone number is (415) 442*****
What schools did Chuck Griffith attend?
Chuck Griffith attended Columbia University, Teachers College, Columbia University, University Of Chicago, Stanford University Graduate School Of Business.
What skills is Chuck Griffith known for?
Chuck Griffith has skills like Design Leadership, E Commerce, Amazon Web Services, Digital Strategy, User Experience, Experience Strategy, User Journeys, Usability Testing, Microsoft Technologies, Usability Engineering, Interaction Design, User Centered Design.
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