Leadership role responsible for defining technology solutions to support global relocation initiatives.

Leading initiatives to enhance and drive adoption of Service Operations Workspace and Strategic Portfolio Management. Defining process improvements in portfolio planning, product delivery, and GTM for ITSM/ITOM/SPM core product lines.

Program Manager for Lightstep Incident Management and Observability

Lead Program Manager responsible for organizing and executing governance, product delivery, network membership, and operational readiness for a global strategic initiative to directly acquire and process transactions in Australia, UK, and EU. This is a multi-year initiative with TE savings >$200M and greater flexibility for feature delivery, merchant risk and regional GTM.Lead Program Manager responsible for overall structure, execution, and governance of a new market segment for online bill payment providers. Managed a cross-functional globally distributed team to integrate technology across all domains of PayPal to deliver a solution that serves 7 major partner platforms with over $200B annual transaction volume.

Helped to define and organize a new product delivery structure within Braintree (merged with PayPal PMO).

Overall product direction for 4 products (Expenses, Payroll in AU, NZ, US). People management for 8 product managers. Successful commercial launch of Expenses, growing to over 150K subscribers in 1 year. Successfully pivoted from in-house solution for US Payroll to integrate/partner with Gusto.

Product Manager and People manager for multiple teams building Xero Payroll in the US

Co-founder of FreshGrass, LLC responsible for strategy, operations and technology. Products include FreshGrass Festival at Mass MoCA, FreshGrass Foundation, No Depression online community, and No Depression quarterly print journal.

Local Music Vibe combines online and on-site services to organize and promote live music with underwriting from local sponsors. My role is to define and build the technology and business model to create a worldwide network of sustainable music communities.

Responsible for definition and delivery of Symantec Messaging Security products.Launched hosted solution for incorporating end-user submissions into overall filtering technologyLaunched Exchange Server based solution for automating end-user submissions

Strategic direction and product management for Proofpoint on Demand. Delivering comprehensive messaging security as a hosted service.Launched hybrid cloud strategy for managing e-mail security.Expanded offering to provide technical parity between hosted and in-house solutions.

Contractor charged with kickstarting the enterprise-wide SOA initiative.

Responsible for defining the messaging and positioning of services and identifying market opportunities to expand the business. Successfully defined and launched a new product to address small to medium hosted service providers.

Development of strategy and delivery of products to simplify, automate, and secure Microsoft Exchange management and migrations. Achieved greater than 100% year over year growth for 3 consecutive years. Acquired 3 companies, introduced 7 products.

Developed business plan and intellectual property for online videogame hosting service. Secured funding from individual investors. Established partnerships with infrastructure and game developers.

Directed strategy and technology team responsible for growing hosted messaging platform to 30 million mailboxes from 1 million in less than 2 years. Performed due diligence on more than a dozen companies and integrated technology and staff from numerous acquisitions.

Designed, deployed, and maintained corporate messaging network and directory services. Designed, deployed and maintained advanced technology platform for executives.

Designed, deployed, and maintained first LAN, file server, and corporate messgaing network. Designed, deployed and maintained branch access to corporate messaging network.