Gestión de pedidos (Mail, EDI, Tienda Online, Amazon) optimizando tiempos de entrega. Logística y Distribución, control bases de datos. Tareas administrativas. Compras. Atención telefónica (Español e Ingles). Control del inventario. Facturación. Gestión de Cobros. Seguimientos de ofertas con departamento comercial. Atención al cliente.

Manage the order recording processes in the different sales channels (Mail, EDI - Electronic Data Interchange, Online Store, Amazon, telephone).Optimize the time between product or service request and delivery.Consider the best logistics operator for distribution.Database management and control.Administrative tasks.Telephone service (Spanish and English).Manage inventory control.Invoicing tasks.Management of collections and non-payments.Follow-up of offers with commercial department.Communication with customers.Control of web tools for order tracking.

Prospecting and acquisition of new customersSupport to the commercial department and incident resolution.Management and maintenance of customer portfolio.Telephone attention and administrative tasks.Interface function to the technical and commercial area.Preparation of offers and order processing.Proactive follow-up and coordination of offers, ensuring delivery dates internally and externally.Customer focus: understanding expectations and achieving an effective sales closing. Order follow-up.

Customer service and incident resolution.Management, follow-up and control of orders, incoming and outgoing machinery and merchandise.Database management and customer registration in SAP.Incident records and follow-up planning SAP.LSM (customer platform) administration and configuration.Communication and liaison with other departments.Control of transport documentation, delivery notes, invoicing, reports.Transport and logistics management.

Salesperson for Vodafone products. Emission of calls to commercialize telecommunication products. Customer service, portfolio loyalty. Attracting potential customers.

Manage the bidding and tender processes of the logistics department of Venezuelan Institute of Technology for Petroleum.

Management of the bidding and tendering process.Analysis and evaluation of bidding criteria and associated strategies to articulate the solution in a clear, concise and convincing response.Create and manage bid deadlines and quality expectations in document preparation and bid submission.Schedule, coordinate and facilitate meetings with stakeholders at each phase of the bid process.