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@capco.com
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1 phone found area 201
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David Chiang is listed as Seasoned & Goal-oriented Manager | Driving Client Engagement, Product Adoption, & Retention | Experienced in Cross-Functional Collaboration & Operational Excellence at Public Hotels, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at capco.com, phone signal with area code 201, and a matched LinkedIn profile for David Chiang.
David Chiang previously worked as Assistant Director of Food And Beverage at Public Hotels and General Manager at Llama San. David Chiang holds Ba, Communications from Elon University.
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AeroLeads found 1 current-domain work email signal for David Chiang. Compare company email patterns before reaching out.
With a track record as an influential thought professional, I possess expertise in enhancing customer experiences and driving product success. My passion lies in creating seamless customer experiences, delivering product solutions that align with business goals, and ensuring operational efficiency at the highest levels of an organization.I provide high-level administrative assistance, manage complex schedules, organize large-scale meetings, and optimize processes to improve productivity. My strong organizational and communication skills, combined with a proactive approach, allow me to deliver value in fast-paced environments.I employ a strong focus on identifying inefficiencies and ensuring continuous operational enhancements that benefit both clients and internal teams.Please feel free to contact me at me@davidchiang.work with any thoughts, comments, or questions about my work. Following are my key skills:• Product Strategy & Development• Client Onboarding & Engagement• Continuous Improvement/Innovation• Account Management• Executive Support & Administration• User Research & Market Analysis• Data-driven Insights & Decisions• Leadership & Operational Excellence• Collaboration & Communication
Listed skills include Fundraising, Facebook, Leadership, Writing, and 45 others.
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• Led operational management of three hotel outlets, implementing cost-saving measures resulting in $150,000 monthly savings.• Collaborated with Food and Beverage Director and kitchen staff on strategic planning, improving workflows and staff productivity.• Spearheaded customer satisfaction initiatives, enhancing guest service quality through effective management.
• Spearheaded overall restaurant operations, managing staff, inventory, and budgeting to increase revenue by 23% in the first year.• Trained and mentored a team of 20+ staff members, improving employee retention by 25%.• Ensured compliance with health and safety regulations, exceeding industry standards, and collaborating with chefs to update menus for increased customer satisfaction.
London, Uk, Gb
• Spearheaded the dynamic redesign of a regional bank's entire digital platform, collaborating closely with the Principal Consultant to enhance user experience and boost customer engagement.• Evaluated and improved existing patterns while contributing to greenfield development for cutting-edge solutions and seamless implementation.• Collaborated with cross-functional teams daily, including developers, product managers, and business analysts, to deliver optimized outcomes and exceed project goals.
• Orchestrated seamless day-to-day operations at a prestigious fine dining restaurant, overseeing scheduling, payroll, and hands-on service to maintain exceptional service standards.• Handpicked and nurtured a top-notch front-of-house team, instilling a culture of excellence and commitment to delivering an unparalleled dining experience.• Played a pivotal role in achieving a coveted Michelin star by curating a vibrant ambiance and upholding a culture of accountability at Joomak Banjum.
Los Angeles, California, Us
As the Founding UX Designer at TeraThought, I led cross-functional collaboration, conducted user research, and crafted user personas to enhance product success.• Drove seamless collaboration across teams to shape the UX program.• Conducted user research to gain insights into user needs.• Crafted user personas for a deeper understanding of our user base.
• Utilized artistic vision and user-centered design principles to create compelling product designs for diverse clients, enhancing user satisfaction and market demand.• Collaborated with clients and stakeholders to gather requirements, conduct user research, and define design objectives for seamless alignment with business goals.• Developed intuitive wireframes, prototypes, and mockups to illustrate design concepts, providing clients with a tangible understanding of product aesthetics and functionality.
As a valued UX Researcher/Designer at Frakaono, a company dedicated to women's health and sexual wellness, I significantly contributed to our mission by excelling in the following key areas:• Spearheaded comprehensive user and secondary research initiatives, enabling a deep understanding of our target audience and the critical topics covered by the website, laying a robust foundation for user-centric product development.• Crafted intuitive wireframes meticulously aligned with our user-centered design principles, ensuring a seamless user experience that effortlessly guides users through the wealth of information available, enhancing engagement and usability.• Leveraged a keen understanding of user needs and preferences to drive data-informed design decisions, resulting in an innovative and purposeful product that empowers women's health and sexual wellness.
New York, Ny, Us
• Orchestrated and led a high-performing team of over eighty individuals in a fast-paced restaurant environment, fostering a collaborative and results-driven culture.• Spearheaded daily administrative operations including timecard approval, payroll management, and meticulous daily sales reporting for accurate financial tracking.• Maintained an insightful end-of-shift log book to enable data-driven decision-making and continuous process improvements for enhanced customer experiences.
As a visionary entrepreneur and adept marketer, I established a thriving digital marketing firm catering specifically to small, local restaurants, successfully driving impressive outcomes that resonate with both clients and stakeholders:• Cultivated strong and transparent communication channels with stakeholders, providing regular updates on pivotal changes and progress throughout the week, ensuring a cohesive and collaborative work environment.• Pioneered exponential revenue growth, expanded market access, and amplified reservations for every client under my supervision, leveraging innovative marketing strategies tailored to their unique needs.• Assumed full ownership of social media accounts, adeptly managing Facebook Ads, Google Analytics, Google AdWords, and other critical platforms, effectively optimizing digital campaigns to achieve outstanding results for our esteemed clientele.
• Led a small team in daily service at a two-Michelin starred restaurant, emphasizing empathy and hospitality.• Collaborated with Danny Meyer to uphold company values of friendliness, intelligence, work ethic, empathy, and self-awareness.
In my role as Captain at Jean-Georges, I led a team to deliver unparalleled customer service and maintain the high standards of a three-Michelin starred restaurant. • Developed problem-solving skills in a fast-paced environment.• Ensured attention to detail in all aspects of service.• Implemented strategies to enhance the overall dining experience.
- Researched news and current events for our clients.- Sent reports to our CEO daily to communicate daily tasks and analyze my findings.
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David Chiang works for Public Hotels.
David Chiang is listed as Seasoned & Goal-oriented Manager | Driving Client Engagement, Product Adoption, & Retention | Experienced in Cross-Functional Collaboration & Operational Excellence at Public Hotels.
AeroLeads has found 1 work email signal at @capco.com for David Chiang at Public Hotels.
AeroLeads has found 1 phone signal(s) with area code 201 for David Chiang at Public Hotels.
David Chiang is based in New York City Metropolitan Area, United States while working with Public Hotels.
David Chiang has worked for Public Hotels, Llama San, Capco, Joomak Banjum, and Terathought.
You can use AeroLeads to view verified contact signals for David Chiang at Public Hotels, including work email, phone, and LinkedIn data when available.
David Chiang holds Ba, Communications from Elon University.
David Chiang is listed with skills including Fundraising, Facebook, Leadership, Writing, Microsoft Word, Microsoft Excel, Dreamweaver, and Photoshop.
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