David Chiang

David Chiang Email and Phone Number

Seasoned & Goal-oriented Manager | Driving Client Engagement, Product Adoption, & Retention | Experienced in Cross-Functional Collaboration & Operational Excellence @
David Chiang's Location
New York City Metropolitan Area, United States, United States
David Chiang's Contact Details

David Chiang work email

David Chiang personal email

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About David Chiang

With a track record as an influential thought professional, I possess expertise in enhancing customer experiences and driving product success. My passion lies in creating seamless customer experiences, delivering product solutions that align with business goals, and ensuring operational efficiency at the highest levels of an organization.I provide high-level administrative assistance, manage complex schedules, organize large-scale meetings, and optimize processes to improve productivity. My strong organizational and communication skills, combined with a proactive approach, allow me to deliver value in fast-paced environments.I employ a strong focus on identifying inefficiencies and ensuring continuous operational enhancements that benefit both clients and internal teams.Please feel free to contact me at me@davidchiang.work with any thoughts, comments, or questions about my work. Following are my key skills:• Product Strategy & Development• Client Onboarding & Engagement• Continuous Improvement/Innovation• Account Management• Executive Support & Administration• User Research & Market Analysis• Data-driven Insights & Decisions• Leadership & Operational Excellence• Collaboration & Communication

David Chiang's Current Company Details
Public Hotels

Public Hotels

Seasoned & Goal-oriented Manager | Driving Client Engagement, Product Adoption, & Retention | Experienced in Cross-Functional Collaboration & Operational Excellence
David Chiang Work Experience Details
  • Public Hotels
    Assistant Director Of Food And Beverage
    Public Hotels May 2024 - Present
    • Led operational management of three hotel outlets, implementing cost-saving measures resulting in $150,000 monthly savings.• Collaborated with Food and Beverage Director and kitchen staff on strategic planning, improving workflows and staff productivity.• Spearheaded customer satisfaction initiatives, enhancing guest service quality through effective management.
  • Llama San
    General Manager
    Llama San Oct 2023 - Jun 2024
    • Spearheaded overall restaurant operations, managing staff, inventory, and budgeting to increase revenue by 23% in the first year.• Trained and mentored a team of 20+ staff members, improving employee retention by 25%.• Ensured compliance with health and safety regulations, exceeding industry standards, and collaborating with chefs to update menus for increased customer satisfaction.
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  • Capco
    Ui/Ux Designer
    Capco Jul 2022 - Jun 2023
    London, Uk, Gb
    • Spearheaded the dynamic redesign of a regional bank's entire digital platform, collaborating closely with the Principal Consultant to enhance user experience and boost customer engagement.• Evaluated and improved existing patterns while contributing to greenfield development for cutting-edge solutions and seamless implementation.• Collaborated with cross-functional teams daily, including developers, product managers, and business analysts, to deliver optimized outcomes and exceed project goals.
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  • Joomak Banjum
    General Manager
    Joomak Banjum Jul 2021 - Aug 2022
    • Orchestrated seamless day-to-day operations at a prestigious fine dining restaurant, overseeing scheduling, payroll, and hands-on service to maintain exceptional service standards.• Handpicked and nurtured a top-notch front-of-house team, instilling a culture of excellence and commitment to delivering an unparalleled dining experience.• Played a pivotal role in achieving a coveted Michelin star by curating a vibrant ambiance and upholding a culture of accountability at Joomak Banjum.
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  • Terathought
    Ux Designer
    Terathought Mar 2021 - Jul 2022
    Los Angeles, California, Us
    As the Founding UX Designer at TeraThought, I led cross-functional collaboration, conducted user research, and crafted user personas to enhance product success.• Drove seamless collaboration across teams to shape the UX program.• Conducted user research to gain insights into user needs.• Crafted user personas for a deeper understanding of our user base.
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  • Freelance
    Freelance Product Designer
    Freelance Dec 2020 - Jul 2022
    • Utilized artistic vision and user-centered design principles to create compelling product designs for diverse clients, enhancing user satisfaction and market demand.• Collaborated with clients and stakeholders to gather requirements, conduct user research, and define design objectives for seamless alignment with business goals.• Developed intuitive wireframes, prototypes, and mockups to illustrate design concepts, providing clients with a tangible understanding of product aesthetics and functionality.
  • Frakaono
    User Experience Designer/Researcher
    Frakaono Jan 2021 - Mar 2021
    As a valued UX Researcher/Designer at Frakaono, a company dedicated to women's health and sexual wellness, I significantly contributed to our mission by excelling in the following key areas:• Spearheaded comprehensive user and secondary research initiatives, enabling a deep understanding of our target audience and the critical topics covered by the website, laying a robust foundation for user-centric product development.• Crafted intuitive wireframes meticulously aligned with our user-centered design principles, ensuring a seamless user experience that effortlessly guides users through the wealth of information available, enhancing engagement and usability.• Leveraged a keen understanding of user needs and preferences to drive data-informed design decisions, resulting in an innovative and purposeful product that empowers women's health and sexual wellness.
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  • La Pecora Bianca
    Service Manager
    La Pecora Bianca Aug 2019 - Mar 2020
    New York, Ny, Us
    • Orchestrated and led a high-performing team of over eighty individuals in a fast-paced restaurant environment, fostering a collaborative and results-driven culture.• Spearheaded daily administrative operations including timecard approval, payroll management, and meticulous daily sales reporting for accurate financial tracking.• Maintained an insightful end-of-shift log book to enable data-driven decision-making and continuous process improvements for enhanced customer experiences.
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  • Gourmand Marketing
    President
    Gourmand Marketing Sep 2016 - 2019
    As a visionary entrepreneur and adept marketer, I established a thriving digital marketing firm catering specifically to small, local restaurants, successfully driving impressive outcomes that resonate with both clients and stakeholders:• Cultivated strong and transparent communication channels with stakeholders, providing regular updates on pivotal changes and progress throughout the week, ensuring a cohesive and collaborative work environment.• Pioneered exponential revenue growth, expanded market access, and amplified reservations for every client under my supervision, leveraging innovative marketing strategies tailored to their unique needs.• Assumed full ownership of social media accounts, adeptly managing Facebook Ads, Google Analytics, Google AdWords, and other critical platforms, effectively optimizing digital campaigns to achieve outstanding results for our esteemed clientele.
  • The Modern
    Captain
    The Modern Sep 2015 - Jul 2018
    • Led a small team in daily service at a two-Michelin starred restaurant, emphasizing empathy and hospitality.• Collaborated with Danny Meyer to uphold company values of friendliness, intelligence, work ethic, empathy, and self-awareness.
  • Jean-Georges
    Captain
    Jean-Georges May 2013 - May 2015
    In my role as Captain at Jean-Georges, I led a team to deliver unparalleled customer service and maintain the high standards of a three-Michelin starred restaurant. • Developed problem-solving skills in a fast-paced environment.• Ensured attention to detail in all aspects of service.• Implemented strategies to enhance the overall dining experience.
  • Lucid Communication Usa
    Intern
    Lucid Communication Usa Jun 2010 - Aug 2010
    - Researched news and current events for our clients.- Sent reports to our CEO daily to communicate daily tasks and analyze my findings.

David Chiang Skills

Fundraising Facebook Leadership Writing Microsoft Word Microsoft Excel Dreamweaver Photoshop Final Cut Pro Hospitality Industry Communication Digital Media Social Media Sales Marketing Public Relations Customer Service Team Building Food Hospitality Marketing Strategy Management Restaurants Public Speaking Microsoft Office Social Networking Social Media Marketing Research Powerpoint Catering Editing Hospitality Management Time Management Teamwork Google Adwords Google Analytics Google+ Event Planning Event Management Food And Beverage Search Engine Optimization Facebook Marketing Twitter Twitter Marketing Snapchat Digital Marketing Video Editing Adobe Photoshop Strategic Planning

David Chiang Education Details

  • Elon University
    Elon University
    Communications
  • Google
    Google
    Product Management
  • Bloc
    Bloc
    Ux/Ui Design
  • General Assembly
    General Assembly
    Digital Marketing
  • Rutgers University - Newark
    Rutgers University - Newark
    Bachelor Of Arts - Ba
  • Berkshire School
    Berkshire School
    High School
  • Rumsey Hall School
    Rumsey Hall School

Frequently Asked Questions about David Chiang

What company does David Chiang work for?

David Chiang works for Public Hotels

What is David Chiang's role at the current company?

David Chiang's current role is Seasoned & Goal-oriented Manager | Driving Client Engagement, Product Adoption, & Retention | Experienced in Cross-Functional Collaboration & Operational Excellence.

What is David Chiang's email address?

David Chiang's email address is dc****@****ail.com

What is David Chiang's direct phone number?

David Chiang's direct phone number is +120153*****

What schools did David Chiang attend?

David Chiang attended Elon University, Google, Bloc, General Assembly, Rutgers University - Newark, Berkshire School, Rumsey Hall School.

What are some of David Chiang's interests?

David Chiang has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Disaster And Humanitarian Relief, Human Rights.

What skills is David Chiang known for?

David Chiang has skills like Fundraising, Facebook, Leadership, Writing, Microsoft Word, Microsoft Excel, Dreamweaver, Photoshop, Final Cut Pro, Hospitality Industry, Communication, Digital Media.

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