David Chladek Email and Phone Number
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David Chladek is a Technical Implementation and Support Manager at DerbySoft at DerbySoft. They possess expertise in php, e commerce, mysql, css, hospitality and 45 more skills. Colleagues describe them as "It's pretty challenging to find a product manager with superior leadership in the world of CRS / GDS / Online Hospitality Marketing. It's even more challenging to find one that not only knows the native product line, but also the competitive set of products,... to a degree that they can 'deep dive' into the technical aspect of each in order to facilitate the best outcome for the customer. David is literally that man. We joke in marketing about finding the perfect balance between marketing and technology, and we sometimes even offer up clever monikers like 'marketing technologist' or 'wizard-class eCommerce developer', but the reality is that there's probably only a handful of leaders out there who can, not only put all the right pieces together on their team's chessboard to drive a project to resolution on a deadline, but also can jump into the tech behind the hype to alter the outcome, and course correct at a truly expert level, when necessary. David's leadership at virtually every area of CRS and online distribution simply outclasses most of the players I've met in this side of the business, and his drive to keep innovating and pushing the horizon where products and performance meet online has led to some really remarkable (and profitable) product mashups in terms of front end solutions for eCommerce,... not just for hotels but also in ways that simply make things work BETTER for other applications in other industries. He's also one of the most liked leaders I know, which is a big enough achievement on its own - in a business where typically you have to bear some teeth to get people moving,... he's best in class with a confidence that only comes with the years of experience he's got in every aspect of product development and distribution. Great talent. Super effective leader." and "We've only met David online, but if he can impress us online he is a true champ. If ever we need an issue resolved, then David is our man! Thank you, it is appreciated, well done and keep going!"
Derbysoft
View- Website:
- derbysoft.com
- Employees:
- 249
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Technical Implementation And Support ManagerDerbysoft Jun 2018 - PresentOrlando, Florida Area -
Product Manager Internet Booking Engine & Xml ApiSabre Corporation Jul 2015 - Jun 2018Orlando, Florida AreaFull over-site of XML API development for Trust Central Switch (TCS) and DHISCO XML interface. Other duties/products include: third party social media API, OTA & META integration, Google Product suite API (Maps/Address), and product launch, positioning, and promotion.
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Marketing And Customer Service ManagerArk Soundwave Usa Mar 2015 - Jul 2015Orlando, Florida Area- Created marketing budget for ecommerce and retail store- Re-created UX experience of ecommerce site to boost conversion - Maintained custom back-end CMS.- Setup and oversaw all aspects of customer service for our online store and retail shop.- Installed ground work for company to expand to international markets for the ecommerce site and customer service departments.
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Associate Product Manager - Internet Booking EngineTrust International Aug 2011 - Mar 2015Orlando, Florida Area• Strategic Planning and Execution• Understanding of front end and back end technologies• Proficient in Agile/SCRUM methodology for software deployment• Product Management• SEO/SEM Management• Business Analytics• Intra-Department Collaboration• Budgeting• Product Launching and Phase Out• Vendor Management• Brand Creation• Key Account Management• Market and Consumer ResearchCareer Skills / Highlights• Completed re-design in the reservation process flow of the booking engine which improved conversions for all clients..• Created, installed, and maintained automated regression testing against our booking engine and other products. • Developed new concepts for multiple projects to increase ease of use for clients and end users.• Assisted in creating promotional materials for several products. These included banners, videos, and flyers.• Assisted in creating custom CSS and JavaScript/jQuery for clients to improve booking flow. • Created custom HTML/JavaScript reservation widgets for clients to use on their domain for integration into our booking engine. -
Global Help Desk Supervisor / Lan AdministratorTrust International Jun 2008 - Aug 2011• Planned and scheduled various activities related to production. • Daily work management overseeing 8 agents from all over the world. (Orlando, FL , Frankfurt, Germany , Singapore)• Maintained a high customer satisfaction along with improving and keeping up Service Level Agreements.• Created multiple PHP and MySQL driven sites to improve internal and external communication• Introduced and administered several programs and applications to automate data loading and tracking. -
Lan AdministratorTrust International Reservation Service Feb 2006 - May 2008• Responsible for maintaining the Microsoft LAN and WAN environment with Active Directory.• Duties also included suggesting and implementing upgrades to the LAN and WAN environment. • Specific duties consisted of supporting 80 seat LAN and remote users throughout the country using VPN solutions.• Responsible for selecting hardware and software for supported users. • Performed independent tasks, troubleshooting functions, data entry, spreadsheet management, and creation of company documents.
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It AgentTrust International Reservation Services Jan 2000 - Feb 2006
David Chladek Skills
David Chladek Education Details
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Business Administration And Management, General
Frequently Asked Questions about David Chladek
What company does David Chladek work for?
David Chladek works for Derbysoft
What is David Chladek's role at the current company?
David Chladek's current role is Technical Implementation and Support Manager at DerbySoft.
What is David Chladek's email address?
David Chladek's email address is da****@****net.com
What is David Chladek's direct phone number?
David Chladek's direct phone number is +140748*****
What schools did David Chladek attend?
David Chladek attended Columbia College.
What skills is David Chladek known for?
David Chladek has skills like Php, E Commerce, Mysql, Css, Hospitality, Online Travel, Web Development, Hospitality Industry, Javascript, Html, Software Development, Tourism.
Who are David Chladek's colleagues?
David Chladek's colleagues are Katherine (Katie) H., Paula Thacker, Tracey Chen, Albert Moreno, Sarah Song, 杨兴月, 杭裕鑫.
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David Chladek
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