Dov Chodoff Email & Phone Number

Washington D.C. Metro Area

Salesforce Administrator managing the day-to-day activities, requests, and needs of 90internal users and 210 Partner community users.Managing all backend activities including Object management, user management(profiles, roles & perm sets), release updates, layouts (including lightning app builder),3 rd party integrations, ETC. In charge of onboarding new employees, and ongoing training for staff. Successfully transitioned the entire organization from Classic to Lightning. This Includedteam-based training and one on one follow-up as needed. In charge of the technical backend of implementing Pardot as our marketing platform.This Includes all list management, field and object sync and troubleshooting. In charge of backend of maintaining a Salesforce Community with over 4,000 users. Working with the Data team to monitor and improve data quality, remove duplicates,old data & unused fields, and ensure a streamline approach to inserting new data. Working with internal teams to better improve their experience, using lightning appbuilder, automation, reports and dashboard, ETC. Upgrading and updating old processes to SF automations like Flow and Process Builder.

Administrator of department Salesforce CRM, including user management androles, training staff and customers.Working closely with the Salesforce Administrator to create better processes formy team of 7 and our customer base of over 200. Helped map out inefficiencies in our system and worked on a plan to resolve, including working with 3 rd party developers.Helped transition our customers from a portal to a Salesforce Community based solution for managing their relationship with us.Develop and maintains reports and dashboards for data integrity.

Rockville, Md

• Manage all stages of trips with 150-200 participants at a time, all while coordinating with local groups leaders, tour operators, and management.• Manage the relationship with over 70 partner organizations worldwide including: trip planning, recruiting assistance, fundraising projects. • Lead the team that created a strategic multi-year plan for the men’s program and oversaw its implementation.

Pikesville, Md

• In charge of all operations related tasks. • Worked directly with the head of the company on all matters and projects concerning the company. Including recommending courses of action and initializing new plans and ideas.• Managed multiple, ongoing and at times overlapping projects. • In charge of finding, evaluation and managing all external vendors, for both short term and ongoing engagements. • Managed the needs of the office, including scheduling, meetings and equipment.

Haifa, Israel

Was responsible for emergency readiness and training plans for all units under region command. This included planning and executing the region’s annual activities and training program, all while working with full cooperation and coordination with the region’s police, fire departments and hospitals.I was part of the initial staff responsible for creating the Haifa Region and its units. I was directly in charge of training 8 new units, while maintaining the 10 existing units consisting of over 7000 soldiers. I was in charge of keeping within my $3-4 million annual budget. In order to achieve this goal I had to consistently keep track of the costs of training and look strategically throughout the year in order to maintain training at high levels.• Deputy Commander of an 8 officer team in charge of unit operations. • Managed a staff of 5 officers and soldiers • Planned, executed and evaluated dozens of projects. • In charge of all aspects of projects including coordinating with other departments and ensuring completion of tasks according to a strict deadline. • Directly advised region commanders regarding unit training and budget issues.• Created and implemented an annual schedule in order to ensure unit readiness and was in charge of multiple planning events in accordance with that schedule.

Tzfat, Israel

Responsible for the emergency readiness of 12 northern border cities and villages. This included writing and implementing training and inspections of the towns and cities, while working in full coordination with the Home Front Defense Ministry.• Assisted local municipalities prepare for emergency (Civil Defense) in the following fields: Bomb shelter readiness Siren coverage Volunteer units Populations with special needs• Assisted unit commander constructing newly created district command center consisting of 150 officers and soldiers.• Wrote operational and training orders for military units guarding the northern border.• Helped plan and conduct national, and regional emergency exercise and drills.• Created, organized and trained civilian civil defense units.

Nazerath

• Responsible for the emergency readiness of 34 regional cities and villages.• Assisted local municipalities in the region prepare for emergency (Civil Defense) in the multiple fields.• Worked with minority groups creating emergency management plans. • Served as active duty officer in district command center. • Created and organized civilian civil defense units

• Managed a team of 10+ employees maintaining a real estate / e-commerce website• Created and implemented new and advanced employee training seminars • Maintained and budgeted office supplies and operations expenses • Consulted with upper management and implemented innovative ideas for more efficiently running the company.

Jerusalem

• Addressed billing and membership issues for internet service customers

Greater New York City Area

• Greeted and directed newly arrived patients in a doctor’s medical office • Reviewed medical patients document to assure proper care and insurance coverage• Maintained and updated patient files • Scheduled appointments

Education record

Bachelor'S Degree

Certificate