• Discover startups with innovative technologies, evaluate technology potential, and cultivate partnership opportunities that complement technology roadmaps and give Samsung competitive advantage.• Launched a startup incubation program and operated since 2021, and created an inbound pipeline of innovative technologies through the program, which produces Samsung-optimized proofs of concept, while also elevating brand reputation in the startup community.• Cultivated partnerships with hardware, software, audio, wearable technology, advanced materials, and AR companies with potential to enhance user experiences for smartphone devices, wearables, and tablets. • Directed contract negotiations for a new POC and achieved a win-win solution by adjusting scope changes and influencing a startup company to reduce engineering costs.• Advanced new product development internally by collaborating with product and R&D teams to gauge interest in new technologies. Built consensus across global Samsung teams by planning and hosting a workshop to share technology trends, roadmaps, and challenges and to minimize duplication of efforts.

• Promoted to manage projects for 40+ mobile products undergoing network approval processes with 4 major carriers as well as regional carriers across North America.• Equipped executives with near real-time reports for flagship device launches, providing thorough summaries used in decision-making to prioritize needs and deliver high-quality business critical products to market on time.• Built dashboards that tracked product defects detected during testing, using insights to adjust project timelines, requirements, and milestones if needed.• Convened project managers, R&D, and QA teams to address software and hardware defects and created mitigation plans, such as scope changes, hotfixes, or updated milestones.

• Coordinated operations and resource allocation for 4 quality assurance offices across the U.S. with approximately 50 full-time employees and 40 outsourced engineers.• Achieved 15% cost reduction by soliciting RFPs from staffing firms and negotiating competitive pricing.• Improved overall stability of devices by creating metrics, dashboards, and efficiency improvement plans that tracked defects and updated test cases to minimize issues after product release to market.• Stabilized staffing levels by calculating workforce needs, hiring contract engineers, and controlling budgets.

• Promoted to lead a team of 6 test engineers conducting quality assurance activities for over 20 mobile products per year, including the Samsung flagship devices: Galaxy, Note, and Watch. • Shepherded testing and QA activities through the industry shift from “feature” phones to smartphones.• Improved detection rate and reduced time spent on testing by overhauling test procedures, updating testing infrastructure, and creating requirements to align with smartphones.• Bolstered risk mitigation by evaluating and monitoring product launch risks and delegating workloads.