Dan Hottinger Email & Phone Number

Welcome to my LinkedIn profile! I'm Daniel C. Hottinger, a seasoned Customer Service Manager with an extensive background in sales, customer service, and strategic leadership. Over the course of my 21-year career, I've honed my skills in customer focus, key account management, and process improvement, consistently driving revenue growth through a customer-oriented approach.Professional Highlights:🌐 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙁𝙤𝙘𝙪𝙨: At Touchpoint Medical Inc., a global leader in innovative medical technology, I successfully managed a $20MM medical equipment cart business segment, achieving 57% growth in the business since 2020.🛠️ 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣: Known for my expertise in using process improvement, ERP, and automation to enhance service delivery, sales activities, and reporting. I have a track record of restructuring teams for improved customer focus and spearheading innovative solutions.📈 𝙎𝙖𝙡𝙚𝙨 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥: As Sales Operations Manager at Interroll Corporation, I developed and executed a new sales operations strategy that resulted in a 31% increase in new business opportunities in the first year. I initiated inside sales committees and implemented Sales Scorecard processes to measure and improve sales and territory performance.💼 𝙆𝙚𝙮 𝘼𝙘𝙘𝙤𝙪𝙣𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚: As a Key Account Manager at Southco Incorporated, I managed 120 major accounts, consistently achieving Top Revenue Producer in Electronic Access Solutions. My initiatives improved sales territory management and data analysis through the implementation of advanced tools like Excel Pivot tables. I also spearheaded the implementation of Salesforce.com mapping tools to optimize territory planning and travel expenses.🏆 𝙍𝙚𝙘𝙤𝙜𝙣𝙞𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝘼𝙬𝙖𝙧𝙙𝙨: My commitment to excellence has been recognized with awards such as the 2006 CEO Performance Excellence Award for leadership during a $10M business acquisition and the 2009 CEO Award for outstanding achievements in Customer Service Supervision.🔧 𝙏𝙚𝙘𝙝-𝙎𝙖𝙫𝙫𝙮: Proficient in SAP, SysPro, Microsoft Office Suite (Word, Excel, PowerPoint), Power BI, and Salesforce.I'm passionate about creating impactful customer experiences, driving sales growth, and fostering collaborative, high-performing teams. Let's connect! I'm open to discussions on industry trends, collaboration opportunities, and sharing insights with fellow professionals.

Listed skills include Product Development, Customer Service, Supply Chain, Program Management, and 21 others.

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  University Of Delaware

  Finance