Danny Chung, Pmp Email & Phone Number

Fuschl, At

• Lead all phases of technology aspects, including infrastructure and applications (e.g. SAP, Spring, ServiceNow), for distribution location build-out projects in new and existing markets.• Deliver the project to implement Google CCAI-P (Generative Artificial Intelligence) to assist the Red Bull IT support team fulfill business needs with higher efficiency and lower resolution time.• Serve as the Scrum Master for the IT Infrastructure team of 8 regional leads.• Work closely with teams across technical, financial, and business disciplines during projects to ensure their delivery based on aligned scope, schedule, and budget objectives.• Coordinate project tasks with external consultants and vendors contracted to assigned projects.• Implement improvement strategies based on lessons learned from completed projects.• Align project stakeholders, including executive leadership, on statuses, milestones, roadblocks, and other relevant updates pertaining to the project.• Continually identify, prioritize, problem solve and mitigate project risks.• Identify and proactively implement process improvement efforts across IT and business units.• Assist with the forecasting of internal resource capacity.

Cockeysville, Maryland, Us

• Responsible for the successful initiation, planning, execution, monitoring, controlling and closure of up to seven Facilities/office move projects simultaneously across the nation that include IT infrastructure/support, construction, broadcast builds, television set builds, and location move.• Work with business/functional project owners to ensure scope is explicitly defined, documented, and maintained. • Facilitate and lead project stakeholder and project team meetings that includes various levels of executives and technical resources from high profile business groups such as the Tennis Channel, Bally Sports, and multiple Sinclair-owned television stations.• Ensure projects are delivered on schedule and meet quality standards by establishing and adhering to a project plan.• Demonstrate successful team leadership, stakeholder management, process adherence, accountability, learning agility and risk management capabilities.• Coordinate internal resources for the execution of projects.• Identify all project risks and develop mitigation strategies/plans.• Facilitate project meetings with external vendors to ensure agreed services are delivered.• Serve as a liaison between various IT teams and the business.

Cockeysville, Maryland, Us

• Serve as the Scrum Master for the ServiceNow Scrum team. --- Facilitate the formation of sprint goals and commitments. --- Organize and facilitate Scrum events such as daily standups, sprint planning, sprint retrospectives, and product backlog refinement sessions using Azure DevOps as a tool. --- Identify and remove impediments and blockers for the team’s sprint commitments. --- Lead and coach Scrum principles and practices and their adoption. --- Enable greater efficiency through continuous improvement as the team learns from each other each sprint. --- Collaborate with other Scrum Masters to improve the methodologies’ efficacy. --- Facilitate daily logistics between members of the team and external dependencies towards successful sprint goal delivery. --- Act as the servant-leader for the team to reduce distractions and increase focus for the team to deliver each iteration. --- Manage the sprint backlog. --- Utilize Azure DevOps to track and manage sprint commitments. • Responsible for the successful initiation, planning, execution, monitoring, controlling and closure of the following IT projects: --- Stadium (sports network) IT Transition --- ServiceNow Platform Assessment --- Transitional Service Agreements (TSA) projects to transition newly acquired Fox Sports Regional Networks IT (support and licenses) from The Walt Disney Company to Sinclair Broadcast Group --- Enterprise-wide Computer Refresh• Ensure all projects are delivered on-time within scope.• Coordinate internal resources for the execution of projects.• Create and maintain comprehensive project documentation.• Elicit and document requirements for ServiceNow across business functions and projects utilizing Azure DevOps and/or Business Requirements Documents.• Coordinate ServiceNow design activities across business functions and projects.• Coordinate the management of content and user experience of the self-service portal.

Cockeysville, Maryland, Us

• Responsible for the successful initiation, planning, execution, monitoring, controlling and closure for Transitional Service Agreement (TSA) projects to transition newly acquired Fox Sports Regional Networks IT (support and licenses) from The Walt Disney Company to Sinclair Broadcast Group.• Work closely with the ServiceNow Scrum Team to ensure successful service delivery using Agile/Scrum methodology.• Coordinate ServiceNow design activities across business functions and projects.• Elicit and document requirements for ServiceNow related enhancements and projects utilizing Azure DevOps and/or Business Requirements Document (BRD).• Perform tasks required to manage the Service Catalog backlog of work.• Coordinate ServiceNow activities to ensure the accuracy and completeness of the Service Catalog.• Assist in the maintenance of a continuous improvement plan for all services.• Coordinate the management of content and user experience of the self-service portal.• Establish and manage Service Design related documentation.

• Responsible for the successful initiation, planning, execution, monitoring, controlling and closure of internal IT Operation projects.• Ensure all projects are delivered on-time within scope.• Coordinate internal resources for the execution of projects.• Assist in the definition of project scope and objectives, involving all relevant stakeholders.• Ensure resource availability and allocation.• Delegate project tasks based on internal resources’ individual strengths, skill sets, and experience levels.• Develop detailed project plans to monitor and track progress.• Monitor the team’s performance of project activities.• Prepare weekly status reports for upper management regarding status of projects.• Create and maintain comprehensive project documentation.• Managed the following IT Operations projects: --- VMware Horizon 7 Implementation --- Office 365 Implementation --- VMware AirWatch Implementation --- Capture IT Infrastructure and Warranty Expirations/Create Procurement Process --- Current Monitoring and Tool Review• Responsible for all ISO/IEC 20000 continual improvements to ITIL processes.• Prepare and participate in ISO/IEC 20000-1:2011 internal and external audits.• Accountable for the transition from ISO/IEC 20000-1:2011 to the ISO/IEC 20000-1:2018 standard.• Assisted in refinement of proposals for RFPs.

• Lead meetings to gather requirements for process improvements across multiple departments.• Document requirements, and analyze those requirements to make recommendations for process improvement and identify process inefficiencies.• Work with both the Business users and IT to translate requirements/needs of the Business for IT to develop the solution.• Work with IT on testing the solution ensuring it meets the requirements definition defined.• Assist in the preparations and process of ISO/IEC 20000-1:2011 audits.• Process Owner of Capacity Management, Release and Deployment Management, Configuration Management, and the Service Continuity and Availability Process.• Act as a Product Manager for GANTECH’s client SharePoint Dashboards. • Responsible for drafting client and internal monthly and quarterly reports.• Responsible for the Minority Business Enterprise reporting.• Responsible for maintaining the Project Information Forms for various projects.• Managed the project to create client SharePoint Dashboards to enhance the quality of GANTECH’s service delivery.• Worked with the Maryland Department of Transportation (MDOT) to gather requirements in order to find a solution that best supports Enterprise Mobility Management in MDOT’s existing environment. • Assisted in gathering the overall requirements of Maryland Department of Information Technology (DoIT) as it relates to all IT Asset Management and the associated Configuration of those assets as required to support the needs of the Enterprise. • Evaluated job candidates by discussing job requirements and applicant qualifications with managers.• Worked closely with Hiring Managers to maximize effectiveness of recruiting process.

• Lead meetings to gather requirements for process improvements across multiple departments• Document requirements, and analyze those requirements to make recommendations for process improvement and identify process inefficiencies• Work with both the Business users and IT to translate requirements/needs of the Business for IT to develop the solution• Work with IT on testing the solution ensuring it meets the requirements definition defined

Hanover, Maryland, Us

• Audited invoices for accuracy on a daily basis.• Constructed client-specific invoices using account data.• Interfaced with clients to discuss account status.• Completed welcome calls to new clients to explain Aerotek's processes.• Updated client financial records.• Reviewed new client questionnaires for accuracy.

Bachelor’S Degree, Business Administration And Management

Winning Leadership: Engage, Align, And Get Results

Education record