As a trusted business partner, I work collaboratively with the founder and director to strategize and execute creative ideas to increase partnerships, outreach, revenue, messaging, and engagement to ensure growth and sustainability of operations for this organization dedicated to addressing implicit bias, diversity and inclusion, equity, power, privilege, and racism through community engagement, educational programs, research, and thought leadership. ✴️ SELECTED HIGHLIGHTS:✪ Hosted and moderated monthly Social Centric curriculum forums for up to 20 members to discuss curriculum and DEI strategies, best practices, and outcomes. ✪ Grew revenue and consumer engagement by distributing a mix of free and for-sale social justice content via social media platforms with up to 8K followers. Marketing efforts also significantly increased brand awareness and thought leadership.✪ Collaborated on strategies to optimize content calendar across all social media platforms and aligned messaging with new marketing and project launches. ✪ Drove operational and marketing efficiency and defined relevant processes and tools to operate at scale and develop infrastructure for growth and outreach.

In 2017, I was hired to Pacific Education Group to provide comprehensive support to the president, the managerial team, and staff members, both locally and overseas. I continued to focus on improving DEI efforts through resource identification, trainings, and outreach events. I provided exemplary support to all leadership members while simultaneously contributing to or overseeing large-scale projects and events. ✴️ SELECTED HIGHLIGHTS:✪ Assessed organizational needs with prospective clients and identified DEI workshops to deliver optimal results. Worked closely with clients and internal teams throughout the proposal process.✪ Key member and interim event manager for 5-day National Summit for Courageous Conversation Conference, a DEI global event, with 1K+ participants. Managed event design and branding, on-site logistics, budgeting (up to $300K), registration, speaker onboarding, audio/visual and food/beverage requirements, and VIPs. ✪ Trusted to manage sensitive information when working with high-profile clients such as CEOs, politicians, elected officials, and authors.✪ Planned staff retreats and team-building activities that created cohesion, broke down silos, and improved communication.✪ Improved proficiency operations and access to data by introducing new resources such as Accelo, a project management software, and Calendly, for improved scheduling. ✪ Streamlined process for request for proposal (RFP) applications that helped to secure grants and funding resources. ✪ Simplified travel arrangements and improved staff morale by transitioning to a new travel agency provider that offered travel perks, airline miles, and easy expense tracking and reimbursement methods.✪ Excelled in organizing domestic and international travel arrangements and itineraries.✪ Primary point of contact for the New Zealand office. Created registration website for local events and programs and trained staff on Cvent to ensure unified practices.

In this role, I oversaw and supported cross-functional teams and supported operations as the office’s Executive Assistant, as well as oversaw projects to address the organization’s diversity, equity, and inclusion goals. ✴️ SELECTED HIGHLIGHTS:✪ Optimized new-hire integration procedures and training efforts, organizing staff meetings and team-building activities, and facilitated the full lifecycle of key projects.✪ Served on the Initiative of Diversity in Education team and managed training program logistics for up to 30 trainings and workshops per year.✪ Assisted with planning the agency’s annual Dismantling Systemic Racism conference, with up to 500 participants each year. Identified event venues, tracked budgets and expenses, and recommended speakers and panelists. ✪ Organized professional learning communities on racial injustices and stereotypes aimed at building anti-racist leadership and education and cultivating healthy, productive racial dialogue.✪ Created new policies that elevated operations, including co-developing a 90-day onboarding plan with the workforce development coordinator and the human resources department, and creating a formal telework policy.✪ Selected as SERC Foundation board secretary and compiled agendas and meeting minutes and followed up on board of director action items. ✪ Analyzed mission-aligned grants according to comprehensive rubric and defined criteria, and used established point system to score applications.