The Course Careers Tech Sales course is designed to equip individuals with the skills needed to launch a successful career in technology sales. The program covers essential topics such as sales strategies, customer relationship management, and effective communication techniques. Students gain practical experience through hands-on projects and real-world scenarios, preparing them to engage with clients confidently.- The curriculum included reading "How to Win Friends and Influence People", "Fanatical Prospecting", and "SPIN Selling"- Role played with SPIN tactics on sales scenarios at least twice a week.- Developed SPIN and BANT-related strategies for cold calls and first meetings.- Learned B2B cold outreach tactics for relevant channels. (email, phone, Linkedin)- Familiarized me with widely used CRM's such as Salesforce and HubSpot.- Intensely studied sales terminology, organizational structure, ideal customer profiles, buyer personas, sales cycles, prospecting, researching, and sales cadences.- Successfully graduated from the E-learning course dedicated to training any person on the basics of sales development.

Southeastern Freight Lines is a regional freight carrier based in Columbia, South Carolina, founded in 1950. Specializing in less-than-truckload (LTL) shipping, the company focuses on providing reliable and efficient services throughout the southeastern United States.- Oversee and manage relationships with 50-75+ retail accounts weekly, ensuring optimal product placement, timely deliveries, and responsive support to meet each store's unique sales goals.- Manage and nurture customer relationships by serving as the primary point of contact, ensuring exceptional service delivery, addressing concerns, and proactively identifying opportunities for account growth. 98% Acceptance Rate - Optimized Supply Chain Processes: Successfully streamlined logistics operations, reducing delivery times by 15% while maintaining high service levels.- Implemented cost-saving measures that resulted in a 20% decrease in operational expenses through efficient route planning and resource allocation.

- Leverage Salesforce to track sales metrics, manage customer interactions, and analyze data, enabling informed decision-making and strategic planning to enhance account performance and drive revenue growth.- Oversee and manage relationships with 50+ retail accounts weekly, ensuring optimal product placement, timely deliveries, and responsive support to meet each store's unique sales goals.- Collaborated with sales and marketing teams to align merchandising efforts with overall business objectives, resulting in improved brand presence and sales performance.- Increased Sales Revenue: Achieved a 25% increase in sales within assigned accounts over a six-month period by implementing effective merchandising strategies.-Successfully repositioned products in stores, resulting in a 30% boost in visibility and a 20% increase in customer purchases.

As Air Force Security Forces, I was responsible for the safety and security of Air Force personnel, resources, and facilities. I leveraged my strong customer service skills to foster a positive environment for service members and the community. This role requires a proactive approach to conflict resolution, emergency response, and the implementation of security protocols.Key Responsibilities:- Access Control: Managing entry points to installations, verifying credentials, and ensuring unauthorized individuals do not gain access.- Team Leadership: Collaborate with diverse teams to develop and enhance security measures.- Force Protection: Ensuring the safety and security of personnel, installations, and resources through threat assessment and proactive measures.- Emergency Response: Responding to security incidents, natural disasters, and other emergencies, providing first aid and coordinating with other emergency services.- Security Training: Conducting training sessions for personnel on security protocols, self-defense, and emergency response procedures.