• Worked with clinical and operational leadership on COVID-19 pandemic healthcare system response to: o Coordinated communications of staff volunteers for patient vaccination effort o Analyzed staff break rooms and implement safe physical distancing practices o Assisted in communication of Vice-Presidential Debate rapid testing results for dignitary attendees and was engaged in the Emergency Operations Center before, during, and after the debate• Managed multiple internal strategic initiatives designed to better align departments within theNeurosciences service line while promoting clinical growth and increasing patient access• Observed and developed best practice workflows for telehealth virtual visits and created tailored operational models for different specialties throughout Hospitals and Clinics• Directly facilitated the recruitment, interview process, hiring, and supervision throughout duration of internship of graduate level administrative interns• Developed, monitored, and managed two separate executive administration budgets

• Critical part of crisis management team fulfilling remediation efforts of Legionnaires’ disease outbreak through the installation of 2000+ water filters• Implemented a tiered huddle framework to align colleagues with vital leading indicators to improve patient safety and identify process improvement opportunities, succeeded in reduction of ED throughput time by 25 minutes• Contributing member of Performance Excellence team, employing Lean Six Sigma principles across hospital including the development of a Patient Experience Scorecard to focus leadership on areas of needed improvement• Opened a Clinical Decision Unit and analyzed its impact on ED throughput and placement of patients in observation

• Assisted administration in the Department of Ophthalmology and Visual Science on space and facility analyses to prepare for future department growth• Developed a pro forma and presentation for departmental expansion plan of main building clinical space• Created physician efficiency reports for department heads to identify strategic growth opportunities for physician recruitment

• Directed and managed teams of interns under the guidance of administration to prioritize value adding projects within the hospital• Created a policy incorporating Lyft services for underserved patient populations• Forecasted a cost-analysis for the creation of a new department within the hospital. As a result, negotiated future contract price with physical therapy group

• Lead and managed a team of software developers responsible for increasing efficiency in operations• Collaborated with operation groups to identify and create software products for use in sight survey, productreview, solar panel installation, and warehouse management in order to improve productivity• Consolidated data collected from field technicians and analyzed data to improve supply chain management