Danielle Cole

Danielle Cole Email and Phone Number

Sr Manager of Customer Service @ Werfen
Boston, MA, US
Danielle Cole's Location
Greater Boston, United States, United States
Danielle Cole's Contact Details

Danielle Cole personal email

About Danielle Cole

As a Manager of Customer Service & Inside Sales at FLEXcon, I lead a team of sales and customer service representatives with a technical focus on materials and durable pressure sensitive constructions. I have over ten years of experience in the industry, and I hold an ISO 9001:2008 certification that demonstrates my commitment to quality management and customer satisfaction. I lead to drive sales and exceptional service standards, foster team excellence, and cultivate customer loyalty through innovation, empathy, and a relentless commitment to customer satisfaction.My core competencies include leadership, new business development, and manufacturing process improvement. I leverage my strong background in adhesives, polymer based chemistry, films and pressure sensitive constructions to help customers solve their labeling and material challenges across various industries, such as household, medical, electronic, aerospace, durable and smart products. My mission is to nurture a team that can deliver innovative and customized solutions that meet the needs and expectations of our clients.

Danielle Cole's Current Company Details
Werfen

Werfen

View
Sr Manager of Customer Service
Boston, MA, US
Website:
werfen.com
Employees:
6395
Danielle Cole Work Experience Details
  • Werfen
    Sr Manager Of Customer Service
    Werfen
    Boston, Ma, Us
  • Flexcon
    Manager Of Customer Service & Inside Sales
    Flexcon Oct 2023 - Present
    Spencer, Massachusetts, Us
  • Flexcon
    Manager Inside Sales
    Flexcon May 2023 - Present
    Spencer, Massachusetts, Us
  • Flexcon
    Sales Representative
    Flexcon Feb 2019 - Present
    Spencer, Massachusetts, Us
  • Flexcon
    Sales Representative
    Flexcon Nov 2015 - Dec 2018
    Spencer, Massachusetts, Us
    As a sales representative for Flexcon, I built relationships with customers and prospects in the greater Bay Area, as well as Northern Nevada. I provided sales assistance and technical expertise regarding adhesives, polymerically coated films and their related constructions. I grew my sales territory year over year, with a focus on revenue and net margin growth. Winner of 2017 Best Net Margin Growth Award.
  • Anissa'S Dance Academy
    Dance Teacher
    Anissa'S Dance Academy Jul 2012 - Jun 2016
    As a dance teacher, I was responsible for teaching dance technique and choreography to recreational and competition level students ages 10 to 18. In this role, I have taught ballet, jazz, lyrical, contemporary and drill to solo students and groups.
  • Karl Storz Endoscopy-America, Inc.
    Buyer
    Karl Storz Endoscopy-America, Inc. Jan 2015 - Oct 2015
    El Segundo, California, Us
    In the role of buyer, I managed inventory of sterile and non-sterile medical devices via SAP and various reporting techniques. I managed vendor relations for a variety of 3rd party medical device vendors. I followed products throughout their life cycle to maintain adequate levels of inventory and to avoid excess. I maintained inter-departmental relations by working closely with accounts payable to reconcile invoice issues, regulatory to ensure product sale-ability, and quality regarding any issues of non-conformance. I attended monthly S&OP meetings to establish accurate inventory levels in accordance with marketing and sales requirements. I took an APICS certification course.
  • Flexcon
    Buyer
    Flexcon Oct 2013 - Jan 2015
    Spencer, Massachusetts, Us
    In this role, I managed inventory of raw materials which went into the production of converted end products. My primary focus was adhesives, chemicals and topcoats, with a concentration on films. I managed critical relationships with suppliers, which included interaction with sales reps and daily communication with customer service reps to ensure reliable supply. I negotiated and analyzed the cost of purchased raw materials. I also analyzed various processes to established best practice. In this role I took part in vendor visits, meetings and ISO audits.
  • Abercrombie & Fitch
    Manager
    Abercrombie & Fitch Jun 2012 - Dec 2012
    Columbus, Oh, Us
    As a manager for A&F I ran the business on a daily basis. I was responsible for managing daily tasks, including opening and closing registers, maintaining stock, ensuring a clean sales floor, arranging visual presentations, and most importantly, ensuring that customers were satisfied with their store experience. I worked diligently to beat sales goals. I also recruited individuals in and out of the store to work as store models and in impact positions.
  • American Cancer Society
    Cancer Resource Specialist
    American Cancer Society Oct 2011 - Jul 2012
    Atlanta, Ga, Us
    In my final role at the American Cancer Society, I worked as a Cancer Resource Specialist where I helped fulfill unmet needs of cancer patients and their family members. Some of these responsibilities included arranging rides for patients to get to and from doctors' appointments, handling patient calls regarding support, treatment and assistance, and providing cancer patients with resources for support throughout their treatment.
  • Worcester Fitness
    Fitness Instructor
    Worcester Fitness Aug 2010 - Dec 2011
    Worcester, Ma, Us
    I was hired through Worcester Fitness to provide dance and pilates instruction to WPI students. I taught hip hop and pilates classes in semester long seminars.
  • The Boys And Girls Club
    Choices Staff
    The Boys And Girls Club Jun 2010 - Feb 2011
    As part of the Choices staff, I worked with underprivileged youth to provide emotional, social and academic support. I helped support various programs to assist teens in making healthy choices.
  • Dance Mechanix
    Dance Teacher/ Choreographer
    Dance Mechanix Jun 2008 - Jul 2010
    At Dance Mechanix, I taught a variety of dance classes, specifically ballet, jazz, lyrical, hip hop and leaps and turns, to recreational and competition level dance students. I taught technique and set choreography on students ages 10 to 18. I taught competitive solos, specialties and group dances.
  • Connecticut Sun
    Dancer
    Connecticut Sun Feb 2005 - Oct 2006
    As part of the Solar Power Dance Team, I danced professionally at the Connecticut Sun's WNBA games. I provided entertainment during opening and time outs during the game. I also worked at various promotional events to support the team and taught dance clinics for younger dancers.

Danielle Cole Skills

Event Planning Public Speaking Dance Sales Product Development Customer Service Social Media Marketing Social Networking Social Media Teaching Choreography Research Fundraising Account Management Business Development Community Outreach Purchasing Manufacturing Event Management Management Inventory Management Microsoft Office New Business Development Cross Functional Team Leadership Fitness Public Relations Volunteer Management Facebook Purchasing Negotiation Marketing Recruiting Marketing Communications Purchasing Processes Purchase Orders File Management Iso 9001 Nonprofits Copy Editing Grant Writing Editing Program Development Cpr Certified Process Improvement Technical Support Personal Training Leadership Non Profits Microsoft Excel Customer Relationship Management Territory Account Management Sports Volunteer Recruiting Blogging Creative Writing

Danielle Cole Education Details

  • College Of The Holy Cross
    College Of The Holy Cross
    English
  • Salve Regina University
    Salve Regina University
    Biology/ Chemistry

Frequently Asked Questions about Danielle Cole

What company does Danielle Cole work for?

Danielle Cole works for Werfen

What is Danielle Cole's role at the current company?

Danielle Cole's current role is Sr Manager of Customer Service.

What is Danielle Cole's email address?

Danielle Cole's email address is ds****@****ail.com

What schools did Danielle Cole attend?

Danielle Cole attended College Of The Holy Cross, Salve Regina University.

What skills is Danielle Cole known for?

Danielle Cole has skills like Event Planning, Public Speaking, Dance, Sales, Product Development, Customer Service, Social Media Marketing, Social Networking, Social Media, Teaching, Choreography, Research.

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