In my current role as a Customer Success Manager at Logical Recruitment Parnters , I am dedicated to enhancing client satisfaction and driving retention within our BPO sector. My key responsibilities include:Client Relationship Management: Building and nurturing strong relationships with clients to ensure their needs are met, fostering loyalty and long-term partnerships.Driving Renewals: Leading efforts in contract renewals, achieving high retention rates and contributing to overall business growth.Identifying Growth Opportunities: Recognizing and pursuing upselling and expansion opportunities within existing accounts, significantly increasing revenue.Ensuring Client Satisfaction: Monitoring client feedback and performance metrics to proactively address concerns and enhance service delivery.

Logical Recruitment Partners specialise in relocating multilingual job seekers that speak a European Language + English, into customer service, sales and technical support roles all over the EU. Focusing exclusively on the Business Process Outsourcing (BPO) sector, we have helped 1000’s of people start a new life in a new country, with a great job. We have a team of Multilingual recruiters who are available to discuss multiple career opportunities across 18 different EU countries.

Specialising in Interim Finance recruitment for part qualified and transactional finance level candidates.

Logical recruitment partners is a specialist BPO recruitment company that look for multilingual speakers to work in customer service, sales and call centre environments. LRP currently recruit in over 16 countries worldwide and counting. As an international recruiter I develop, build and manage relationships with clients in numerous locations and currently recruit for multilingual speakers in Spain, Portugal, Greece, Dublin, UK, Poland and Bulgaria for over 15 different languages. At logical recruitment partners we pride ourselves on offering logical solutions. Whether it is going the extra mile to help a candidate relocate for the first time or flying to a client’s office location to support with urgent requirements, we are committed to delivering the best possible service to our clients and candidates.Feel free to get in contact for any questions or queries on +447525115862 or david@lrp.jobs

• Team of 7 dedicated boxing enthusiast • Written over 100 Articles since September 2014• Research content to maintain responsiveness and credibility of Ringcast• Analysis of content to tailor the needs of consumers• Initiative to produce quality original content • Input on the production of content • Interviewed a number of world class fighters including Amir Khan

Pro Conference is a unique conferencing Services Aggregator in the European market. We currently service over 600 customers with audio, web and video solutions. What makes us different is we have a multi vendor strategy which means we don't have a one size fits all approach and can tailor our solutions to match our customers requirements. Pro conference prides itself on its innovative putting customers at the heart of everything we do.

The Knowledge Academy is the largest Accredited Global supplier of training. We have provided training for over 100,000 Delegates Worldwide and over two-thirds are returning customers. The Knowledge Academy (TKA) can provide certified training courses in over 230 countries and over 1000 locations. These locations have been carefully hand-selected to provide the industry leading Delegates Experience. All our training centres are modern and state of the art locations. We have an above industry pass rate of 98%, in some cases are delegates achieve maximum marks!• Managed accounts by developing relationships with existing clients • Dealt with client queries efficiently and professionally to maintain good customer service • Ability to negotiate with clients while developing new business relationships• Demonstrated admin work through use of company software and Microsoft office • Sourced and qualified leads by telephone and email.• Assisted in training and development of new starters as part of development • Made a minimum of 60 calls to customers demonstrating a good and professional telephone manner.• One of the top 6 Salesperson every month